The girls that work here are very helpful. Everything is explained in detail. The girls who work here are really friendly . I am going there for an appointment read more

I I had lip filler a month ago. When Angela had a little filler left, I told her I needed more in my upper lip, right side. She said I don't, the left side is just swollen. I called a week later and said the right side is smaller. I am not the only one who noticed. I went back in and she said it looks fine but if I wanted to I could pay another $600 to put more in. So I will have to pay for her mistake. I wouldn't mind so much, but I told her while I was there I needed more on the right side. So it annoys me every time I look at it because I wasn't going to pay her again and I will not go back there. read more

Unfortunately, I haven't been able to make an appointment for MYSELF just yet !! Though,I HAVE taken my girlfriend here a few times and I think it's absolutely amazing here!! (BOSTON, location). The people who work here are such nice and welcoming people! I'm looking to get lip fillers done for myself. I've NEVER had ANY done before either. It's kind of expensive for me but I'd ABSOLUTELY,HANDS DOWN RECOMMEND COMING HERE!! In my own personal opinion , if YOU feel like you want to boost your confidence by getting anything done ( a little lift here, a little tuck there) Honey, I say " DO IT! "! read more

Love this MedSpa. I have been seeing Gaia and I'm always so pleased with the results. They always have great promotions for skin care, fillers and injections and laser hair removal. read more

After filling out all of their requested paperwork, having a consult, physically preparing, scheduling an appointment and paying for my procedure in full all days in advance, the clinic calls me 10 minutes before my appointment saying they can't proceed because they didn't thoroughly read through my paperwork and missed something. Very disappointed by this place and their lack of attention to detail and communication. Thankfully a full refund was given so I could get an appointment at another spa that was willing to accommodate! read more

I went to Laser MD for the first time this weekend, and it wasn't what I anticipated at all and had to decline services. I've never been to any LMS before but I will say this particular location is very small only two seats in the waiting area and what appears to be a make shift additional booth set up in the front. While I was waiting for my Botox appointment my technician was completing a lip filler appointment for another client in that make shift booth, I could hear their entire conversation clearly, thank goodness because that was one of the reasons I did not stay. The client was unhappy about her filler results, she had paid 500 which is 1 syringe if filler which seems like a good price but it was what the tech said that made me doubt her skill and integrity. The client wasn't given any post op instructions regarding icing, massaging etc. the client had to ask if she could ice it to which the tech simply said "yes" the client was expressing concern because she felt she didn't get any results. They seem to have miscommunicated because the tech was letting her know they were swollen and had 20% more volume and the client misunderstood and excitedly asked if they'll get 20% bigger in a few days to which the technician agreed. Anyone who has had filler knows this is wrong information. Your lips are very swollen the first few days and it's about a week until you see the true results and they don't get bigger over time. I wanted to walk out then but i figured I'd talk to her myself and see how things went so she took me in the room and i told her i was considering Botox, she looked at my wrinkle and told me that it was deep and that "botox relaxes the face" untrue & that "i wouldn't see any results the first few times" but if i "keep coming back, over time it will go away" at this point i said i think I'm going to go somewhere else. And then she has the nerve to say "is this because of my accent?" I was so taken back i couldn't believe what I was asked. Insinuating I am racist because your giving misleading and flat out inaccurate information is wildly inappropriate. When i explained to her why I was leaving she started smugly laughing and reached past me to open the door to the room so I could let myself out. & said "it's good it's not because of the accent" again with the accent thing. At this point i just left, thankful I listened to my instincts and left. I didn't get the woman's name, I would not recommend going here. read more

So I've had 11 sessions of laser hair removal done here and I do not have a single complaint. The place is clean, the staff is friendly and understanding (I've been late before coming in from Boston), and the process itself has been very successful. I've also found the pricing to be fair for this kind of service for both initial packages as well as touch ups. My last few sessions have been with Allison who I cannot recommend enough. She is incredibly professional and friendly and she is very time efficient as well. read more

I went here for laser hair removal and it was the worst experience I have ever had. They are rushed and do a very poor job. My treatment lasted less than 8 minutes after I waited more than 20 minutes to get started. They missed a lot of areas and when I asked them to do two more spots (5 seconds); they said no. I was shocked; I paid over$300 and it took 8 minutes and they would noy do what I asked with nobody waiting. Inexperienced and brash technicians; stay away. read more

It's been a while since I was last seen at this place, and I called to book an appointment. They were unwilling to book me an appointment (I have 7 out of 8 sessions remaining) unless I physically drove myself there, and "filled out a waiver". I arrived and the girl at the front desk looked at me like I had six heads when I asked her if I could "fill out the waiver" that I was told to do so that I could book an appointment. Fast forward 25 minutes of my precious lunch hour, I filled out the same questionnaire I filled out years ago when I became a client- this time on an iPad. The only positive thing was that they were able to book me an appointment. I am angry that I had to waste an entire lunch hour and drive to the place in order to get an appointment booked, but hopefully the treatment goes well when I go in next week. read more

I started coming here this past June with a Groupon for a full face hair removal and as of today with still a few sessions left i couldnt be happier with my results. I also started my underarms as the results are flawless. Being hispanic with hair growth in all the wrong areas has always been an issue for me and to truly feel 100% confident again in your own skin is an awesome feeling... Also for my birthday they provided me a free complementary facial setting up an appointment was so easy and the facial was such a relaxing feeling.. read more

Laser MD MedSpa - 6months....loving the results so far - Skin Care Near Me - Danvers, Massachusetts

I went here for the first time and my Botox only lasted for 6 weeks, when it would normally last 4-6 months. I should have known better because the price was too cheap and the place had poor reviews. read more

Looking forward for my next visit with Nicole she's very professional, knowledgeable, makes you feel very comfortable & very friendly ! So happy with my results after my visit with her. read more

My overall experience at Laser MD MedSpa has been awful. I spent a lot of money to have my legs, bikini, upper lip and under arms done and the end result is not even close to what I expected. All my sessions have been completed and I'm very surprised that I'm still shaving on a regular basis. I understand that everyone has different results, but I didn't think that I would be shaving on a weekly basis. If you're looking to have laser hair removal done, I would suggest researching other companies. I'm embarrassed that I referred two friends there and they are having the same experience/issues as me. If you do decide to check out Laser MD MedSpa, please keep in mind getting an appointment is impossible. I had to change my last leg appointment and was told that the next available time was in TEN weeks. That's not a typo...I had to wait an additional 2.5 months to get an appointment. Best part is, they are always running late and the one time I was going to be 10 minutes late, they couldn't be bothered to accommodate me. read more

I absolutely love the results of my Botox and Juvederm treatment. I don't know why I waited so long. Nicole was so down-to-earth and professional. I felt comfortable and would recommend her to anyone who's interested in a well-deserved "pick me up"! Thanks Nicole read more

I was expecting a different experience when I went. The first half of my sessions were with someone new each week. And I believe that is why I look like I never went to laser hair removal. One girl would do it lightly. The next would burn my skin off. Then the next would be gentle again. Finally towards the end I got some consistency in my technician but it was likely too late to zap everything that the previous ladies didn't get. None of the original staff that worked there when I started going still work there... not sure how to interpret that. But, it meant another new person laser-ing me and I didn't have a familiar face or someone who was familiar with my hair .... In conclusion. Waste of my money. However the lady I had towards the end was super sweet and made me feel comfortable. read more

I was very nervous to come here, my first time coming here for a consultation. I walk in, not one person even said 'Hello or Welcome'. As I was filling out paperwork, I overheard employees talking about wanting to taze a client because "she was talking too much". How the employees treat their clients and most importantly potentially new clients is completely unacceptable. I will not be using their services at all. I'm sure their services have amazing results in the end, unfortunately the staff should be more professional. read more

I was very happy with Nicole S. She made me feel safe, did an amazing job explaining what I needed done, calmed me down after I told her I was nervous. She was very knowledgeable, and was very happy to answer any questions I had. I went to make an appointment and was very shocked to realize that she was relocated. I live 10 mins away from Danvers, now I find out she works an hour from me. It's very unfortunate that it Happened. I only trusted her. I know you lost business because she's not there anymore. Very disappointing. read more

I have been to many places for skin care for many years before I met Andrea. Let's be honest, our skin is very important which is why I only trust my face with Andrea. I highly recommend her for any skincare needs. Face, body, anything! She is not only excellent at what she does - but she is honest. read more

bought a groupon for laser on my underarms. So far, I've had one treatment and I'm very impressed. The procedure was quick and only slightly uncomfortable. the technician who did the lasering was very welcoming. At first, when I had my consultation, I felt very intimidated because all of the staff was gorgeous young and fit women. I thought, Oh dear god. look at my fat self. but I stuck through it and the staff did not turn out to be snobby. Lobby's carpeting needed a cleaning and it definitely isn't a beverly hills upscale place. they have nice touches but the place isn't spotless. Luckily, I wasn't having any procedure with needles done. I'm just extra wary of that kind of stuff, germaphobe, hello! but i have had amazing results from just one laser session, and the girl didn't burn me or anything. So, I recommend! read more

I see that earlier reviews have been negative. There is new management, machines, and staff!! Allison was so efficient, friendly, and professional! I am pleased with the results after only one treatment. I highly recommend tipping the employees after service!!! I felt terrible, l definitely owe the staff double for the next visit. Even though everyone wears scrubs, it is habitual to tip for great service. Thank you Allison! The new equipment is a huge upgrade!!! read more

I am sharing this experience so people can learn from it. When I signed up I was told a nurse is always on the location, that was not true. I was asked to pay in advance for the entire sessions and did, I was never told that the laser MedSpa is using might not work for you, I was told that I will get a good result. The Tech took no more than 5 min for both underarms and another part of the body, I am new to this process so I believed all that I was getting. I spent 8 sessions, and now I have to start the process all over at another company, when I talked to them about hair coming back like normal I was told that the laser that we are using perhaps did not work for you. With a cold reaction, the last person that worked on me told me just to make sure you are using a different laser from their brand than we are if you are going somewhere else. Today I called to cancel my last visit as I am taking antibiotics the manager was not happy and was on the defensive line and hang up the phone on me. I am deeply dissatisfied and because I am a foreigner a full advantage was taken of me I paid over $1000 during the covid year and I got 0 results. It is sad to waste over $1000.00 during these through times and in end they Han up the phone in your face. read more

Not flexible with appointments, when running late because of traffic. They will make you wait in case they are running late. Go figure. Plus in a rage, the person burnt me , definitely not going back. A bad conversation is one thing but hurting someone purposely is another. Karen is really nice and if she's the manager she needs to fix it with the staff. read more

I have had a horrible experience here at Laser MD MedSpa. This spa makes the customer feel confident in the choice they have made for themselves. they convince the customer that they are making the right choice only to swindle the customers money from them. They say that this products are excellent and work on 95% of all customers and there is a "very slim chance it may not work" for a person. They make you so confident, and happy with no disappoints. They took my only 500.00, and the procedure did nothing for me, it should have done at least something, but it did absolutely nothing. When I went back to them after a week. they did admit that the product and procedure did nothing. They said I would have to call there district office and they would email the info to do so. When I didn't receive any email with the information I ask for that is when I started to call them only to leave one message after another. I understand when they said to me that sometimes this happens, but I did my research and I contact another salon, and the nurse with 30 years of experience said that there should have been some type of change or result, when he looked at me he said I was not told the truth and this does not nor could not have happened. Laser MD used the term that my skin drank it all up and it metabolized into my skin, but when I spoke to the second opinion he said it couldn't have that quickly, maybe in a months time not in a week or two this shouldn't have happened this quickly... I cant afford to just sweep this matter under the rug, I feel like I've been taken advantage of so they could just take my money. I totally feel violated!!!! Annie read more

I love laser MD. Spotless, professional and caring Team of experts. The staff is always available to consult and doesn't try to oversell any of their products. The manager Karen. is always exceptional I highly recommend this place read more

I LOVE this place! I have gone to a different laser place previously and the laser hurt and it was just uncomfortable. The laser here is way better and the staff is so nice. Karyn, the manager is always helpful and does great work. The staff never makes you feel uncomfortable. They also offer amazing deals & perk points to redeem for other services. New clients also get a free microdermabrasion facial which was awesome! I would never go to another laser place and plan on getting a lot more work done here. I highly recommend it for anyone and everyone! read more

The only reason i am giving 2 stars over 1 is because the girl who did do my lazer hair removal was great and always professional! However the manager and several other receptionists were so unprofessional and rude i am amazed they are still in business !!!!!! Never would go back here again read more

I've been coming here for the past 3 months, firstly to get laser hair removal on my face and then decided to have it done on my armpits too as Ashley has been doing such an excellent job. Everyone I have dealt with had been nothing but friendly, considerate and respectful and last week I had some filler put in by the nurse Wendy who did exactly what I wanted (which was a bit different to your usual client) and I plan to have more services done there in the future and highly recommend them to anyone. read more

Went for my first session today at Laser MD MedSpa Danvers and I had such a good experience! Ashley was awesome I highly recommend her. Clean friendly environment! read more

They provide a good service, but they cleanse your face with wipes purchased from Costco. I leave the office with residue on my face every time. Also, they are always pushing their products and packages. read more

I did Full Brazilian hair removal with them, and after 5 sessions with them, three girls told me that "the laser they had before sucked and doesn't work" so they offered me two "free extra sessions because I'm a loyal customer". What a bunch of BS. I can clearly see the hair has thinned out, but it's by no means gone. They also didn't do the FULL Brazilian because they didn't cover the entire area when doing the laser. So frustrating. It's a shame I have to update my review to such a horrible rating, but now that I see the real results I can honestly say I no longer recommend this place. read more

Hate this MedSpa. Rude staff; tried to pressure me into additional services. I was never seen on time. After redeeming a groupon, and completing my treatments, hair is reduced at a minimum. I still have a significant amount of hair left and will have to go elsewhere for additional treatments. read more

I went to Laser Med Spa and saw Nurse Nicole. The experience with her was amazing, she was very knowledgeable and made me feel very comfortable. It's a shame she isn't there anymore. Laser med spa was expensive, but I didn't mind the extra cost if I saw Nurse Nicole, because I knew I was going to be happy. I will be going elsewhere now. read more

Unprofessional staff and underwhelming results. Went for laser hair removal and have just as much as when I started. They have a hair loss promise of money back but it's bull. The women who work there are rude and I suffered from severe "kryo burns" almost a year later and the marks are still there!!! read more

Karen and Mykeyla are very nice and the facility is clean and professional. However, I tried a groupon for sideburns and it all grew back...I paid again because that was their suggestion and it all grew back again. Zero reduction. The laser was not effective. After 300 dollars i am glad I did not pay full price. Painful and terrible results. read more

I did under arm laser treatment and I would say I don't think I would go back because of the service. The owner seem a little rude and inconsiderate. I am not sure if it is because I got a groupon for my under arms or what. First time I went they tried to sell me more treatments and I said no. The owner made me feel uncomfortable because I said no. She made it seem like I didn't want to spend my money or didn't have any because I said no. But I'm not rude so I just acted like an adult. I tried to change my appointment once and I called a BUNCH of times and my bf did too on his phone. Couldn't get a hold on anyone and then I called the next time and the owner said she wouldn't charge me for a no sure. Clearly I called a bunch of time but no one picked up. MOST the girls the does the laser treatments are kind of rude and like once or twice I actually had a nice girl because sometimes I ask questions and they just don't care. It's such BAD service especially if the owner doesn't seem to care then the workers don't either. It just doesn't seem like the best customer service there and that they should really work on it. I literally only stayed for my 6 treatments then was ready to never come back because they just made me feel way way too uncomfortable. read more

So in March i applied to Greek Sky to fund some laser hair removal i was going to get done where they had a special for whole body $1900. I was told I could not make an appt until i was approved so I was approved, made the appt, about 2 weeks later I changed my mind to wait until after summer. I then find out my account was ALREADY charged the full amount which i was not told when i received NO treatment. They also didn't tell me how they have a new laser where you have to wait 4 weeks before and after being in the sun to get the laser done. it use to be 2 weeks. Ok, so why would I want this done now through the summer? I think my request to cancel was pretty reasonable with all intents to come back in fall. however, I didn't want to be paying for it all summer monthly without getting it done so I just wanted to cancel it all and then start over in fall. I called and spoke to them and they told me to call green sky and it shouldn't be a problem getting my refund. Green sky then tells me it's up to them to refund me. I call Laser Md Spa again, or should i say about 10x in the matter of 2 days because no on ever answers their phone. I'm told I need to speak with Carly but she wont be in until the following day, and that she'll call me. Friday I wait, No call.. The following Monday, I call again (well several times until someone finally answers). She's not in until Tuesday and they say she'll call me back. Doesn't call. I call again, she's busy and they say she'll call me back. Still never calls. I then call Green Sky again and put in a dispute because I do not want to pay for services I have not gotten done. Now at this point I don't even want to come back in fall! So I end up calling the Acton spa to speak to their manager to see if they can help me. I told the girl who answered what was going on and she said she would have her manager call me when she was done with her client. Of course never calls me back! I now am stuck with a bill of $1900 all because I wanted to WAIT on services and just pay once i went back. This is the WORST customer service I have ever seen and i would not recommend anyone to come here and deal with this. So I wanted to update this since my issue was resolved finally. I finally spoke with Christy at the Braintree location who was more than helpful and apologetic. I was refunded my money since Carly hadn't had me sign the consent form but it really sucks this had to happen. I've been coming here for a good few years. Never had an issue when Karen was working there. read more

I absolutely love coming to Laser Md for my full body laser sessions. The staff at the Danvers location is superb! I love my laser sessions with Allison! She is amazing and makes the session very comfortable yet informative!!! Ive on my fourth session and have NO Complaints!!!! Cant wait for my next session !!! I highly recommend read more

Relaxation oasis---exactly what every girl needs before hair removal!! Beautiful salon and friendly service. I've always enjoyed my stay. Sometimes morning appointments made me late for work since the machines take 15 minutes to energize. I removed about 73% of hair from my chin after six treatments. A few thin and lighter hairs keep coming back due to stubborn hair recycle growth. I'll need to book again soon when I see more of their deals. Easy to get to back roads or highway. Plenty of nearby street parking in their cute downtown located area. read more

I have not seen any good results since my daughter has been coming here for laser hair removal. I invested so much money for my daughter to get her underarms and legs done. My daughter is on her 7th visit for her underarm treatment and still the hair is growing back profusely. They are attributing it to puberty and hormonal imbalances. The technicians there take no more than 10 minutes to laser both the underarms and full legs. It takes me almost an hour to drive there one way for a visit. Initial evaluation is a wasted visit since no services are performed. But since I have not been happy with the results, they are making us wait until the hair grows back for another evaluation visit. I'm deeply dissatisfied and feel that my daughter is taken advantage of because of her kindness and vulnerability. By the way, it's very difficult to make appointments in Danvers because of their limited available schedules. read more

I started getting laser hair removal a few months ago after thinking about doing it for almost a year. The staff are so friendly and professional and the facility is very clean. They make you feel so comfortable while getting treatments and I am so thrilled I finally decided to get this done. I couldn't be happier with the service or results! read more