LETTER OF RECOMMENDATION
For: Michael Garrity (Owner), of Laser Heating and Cooling :
215-799-2323
www.laserheatingandcooling.com
Email: www.laserheatingandcooling@hotmail.com
By: Jack Holender (homeowner) Blue Bell, PA
It is my pleasure to write this unsolicited letter of recommendation on behalf of Michael Garrity. Laser Heating and Cooling was the company I used to replace two Heating and Cooling Systems in my home in 2002. And in 2018 installed a new Rheem Hot Water Heater. Most recently June 2019 I had and emergency call with my Air system after a weather relating lighting strike. Michael responded and had Cory (expert service technician) fix the problem within 18 hours.
My wife and I are extremely pleased with all the final results. Specifically, I would give Michael Garrity and his team at Laser Heating and Cooling top marks in the following areas:
Quality of work performed. The quality of work done all was consistently top notch. They installed my two new air and heat units installed in one day.
Integrity and professionalism. Both Michael Garrity and his team were all professional, reliable, courteous, and respectful of our property and privacy. They have an old school work ethic, good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. There pride in their work was evident. They tidied up at the end of each job.
Project management and coordination. Michael and his team are all knowledgeable about all aspects of our projects, and was able to plan, coordinate and manage the activities.
Effective communication. Michael communication (whether by cell phone, text or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 1 hour. We never had a single miscommunication throughout all projects.
Truth in advertising. In his proposals, Michael gave a clear breakdown of costs for the projects. His proposals were just as detailed in describing the work to be done and the itemized costs. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises. As a homeowner and customer, I felt Michael Garrity delivered exactly what he had promised, at the agreed upon price.
Value. I am absolutely convinced that he delivered the best value (in terms of the work done) for the price.
In closing, I am extremely impressed with his work. In a world where shoddy workmanship and poor service are unfortunately all too common, Michael is indeed a rare find. I have been a homeowner for over 40 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for Michael because I believe that exceptional work should be recognized. I would not hesitate to hire Laser Heating and Cooling again, or to recommend him to my friends and neighbors. I recommend Michael Garrity to you most enthusiastically, and without any reservations.
If you have any questions about my experience with Michael - Laser Heating and Cooling, please feel free to call me at 610-304-6584
Jack Holender - A very satisfied homeowner read more