I had a very upsetting experience at the Quest Diagnostics location at 7891 W Tropical Pkwy in Las…read moreVegas. I checked in for my 8:10 AM appointment and waited while monitoring the patient queue board, going in and out of my car to ensure I didn't miss my name. At some point my name disappeared from the board even though other 8:10 names were still listed. When I went inside to ask about it, staff would not explain what had happened for approximately 10 minutes. An employee named Eric eventually stated that he had called my name three times and that I would have to check in again and be placed on the standby list. When I calmly asked whether an exception could be made since I had been actively monitoring the board and waiting nearby, he told me to "lower my voice" even though I was not raising it, and then closed the door while I was still trying to understand what to do next. After another wait, he came out and waved me back, which made me believe I would finally be seen. Instead, he informed me that it was now 9:02 AM and implied that because I had mentioned wanting the test done before 9:00 AM, they would not perform the test. When I attempted to clarify that my doctor had only recommended testing before 9 AM, he dismissed me and said he had other patients. This interaction left me extremely upset and in tears. The lack of clear communication and the dismissive manner in which I was treated were unacceptable for a medical facility. I hope management reviews this situation and addresses both the communication process and the level of professionalism shown to patients.

Janice was amazing!!!! Her skills were on point and I'm a hard stick. Very quick, thorough and…read morepainless. She stuck me in a vein that nobody usually attempts unless they are very good because you can't see it. You have to feel the vein. Only issue with this facility, was it smelt like poop inside. Maybe someone had an accident. I heard someone ask for room deodorizer. Hopefully, it doesn't smell like that all the time. LOL Overall, 10-15 min experience with an appointment from start to finish (with another colleague asking a question)!

WOW / What an amazing experience! My appointment was at 1:00…read morePM, but I arrived at 12:35. The check-in process was very easy. After signing in, I waited maybe one or two minutes in the waiting area before being called in. The staff were extremely polite and professional. Honestly, I have never experienced such excellent service before. I had two tests done, and both were completed within five minutes. I just have to say it again: WOW and thank you again for this great service. 5* + more!

These gals are so my favorite they are very good at what they do. The office is always neat and…read moreclean.

Located inside of the hospital, on the 2nd floor. I checked in 10 mins early but was called about…read more15 mins after my apt time- not too big of a deal. The lady helping me apologized and was super nice.

I came in as a walk in in the morning, the earliest slot was 3:10. I guess their walk in system…read moresets you up with the closest appointment available, which was convenient for me since I got the day off. At 3:01 Miss Claudia took me back, and by 3:06 she was done. Very efficient, profesional, and quick with her blood draw. 10/10 great overall!

I walked into Quest in SW Medical Assoc on Tenaya today with my order for fasting bloodwork, sat…read morefor 20 minutes, then was called and told that they were refusing to do my bloodwork because my doctor was not with SW Medical. When I complained that I had always had my bloodwork done there from that same doctor, they pointed to a sign that said "Only Optumcare patients" but I am an Optumcare patient, and my doctor is an Optumcare subscriber. It was kind of humiliating they way they did it, in front of the whole waiting room of people. I was stunned. It was 7.00 a.m. and I was hungry, fasting, and had driven over 12 miles. They were kind of rude about it, like "hey idiot, can't you read." So I called SW Medical hotline. They said my doctor is not an Optumcare doctor too. But then I had another procedure that same day at SW Medical, in radiology, and they said he was an Optumcare provider and had no problem with me and my order for that procedure. So what a stupid #heutshow!!

This SW Medical location for Quest is the best. If you are lucky to have Denise help you, your…read moreexperience will be very positive. I could hardly tell she was taking several bottles of blood. She is kind, gentle and does an excellent job of taking your blood. For someone who has had numerous surgeries and countless tubes of blood removed, Denise is one of the absolute best there is. She is an expert and I highly recommend her. If her boss reads this you should make sure you pay her enough, she worth every dollar!!

My doctor asked me to have Preferred TP send a form; "get…read morethem to fax a copy" of the therapeutic phlebotomy form/prescription to the requesting doctor's office. Or, "physically obtain the form and forward to my doctor's office so they could send the Rx" ..."Once the doctor has filled the therapeutic phlebotomy form/prescription out, it will be forwarded to Preferred TP." Been a few weeks now? My calls go straight to the answering system, no reply from back from their office, I had already tried emailing...same non-response. I'll keep trying for another week then move on. I'll come back and update if successful.

From the owner: Preferred Phlebotomy is a mobile blood drawing service where your time is our priority…read more Our trained and certified technicians will come to a location of your choice at a time that works best for you. What do we do? - We will perform the blood draw (venipuncture procedure) where you are most comfortable. - We will then safely deliver your blood specimens to the laboratory for you! What do we need from you? - Your physician requested lab order. - A copy of your insurance card - A copy of your photo ID. * All of these documents can be uploaded to our patient portal or on the website. The convenience fee for this service is $46.99.

From the time you walk in the door at CPL and check in to the time you leave, the employees are…read morefriendly, helpful and supportive to all your needs. They are very caring and take time to explain what is going on and needed during your blood draw or other labs ordered by your Dr. I love going in to room 1 because of the cute jungle themed mural painted in the room. I definitely will be returning for any other labs my Dr requests.

I'm leaving this review specifically to say that if you're a person that hates getting their blood…read moredrawn or passes out, you might want to try this specific lab. KEOSHIA was my nurse and I've passed out before but when she drawn 9 TUBES OF BLOOD from me, I DIDN'T FEEL A THING AND DIDN'T PASS OUT. SHE KEPT THE CONVERSATION GOING AND FOUND MY VEIN IN JUST ONE SWOOP. I had bad experienced with lab corps before and I'm glad I went to this one instead. If you guys are squeamish of blood, have high anxiety etc regarding blood. Try to request for KEOSHIA. She'll make your life easier and would give you the care you need. Speaking from experience. AWESOME CLINIC!

I haven't had a bad experience with this care in my 2 times being here and I'll continue to come…read morehere for my PCP needs. Friendly people, but I guess the only downside is that the lobby is always extremely warm in there until you get to the exam rooms.

This has been the worst care I have ever received from a group practice. I have been going for a…read morefew years and finally had enough. They have switched my doctor three times or more. They never follow through with calls. The worst care ever.

I've been going here for years! Excellent establishment and the only place I would go. I love the…read morestaff and the physicians at The ObGyn Center. Everyone has treated me well and has been very friendly. Just a side note, wait times can vary depending on how busy it is. There's times I've waited a while and times I've been seen quickly so I would plan accordingly. I've had Dr. Gondy deliver all 3 of my babies (which has been a great experience!) and I'm currently pregnant with baby #4. For my 4th pregnancy I have seen Dr. Erika Mauban for most of my appointments and she's been very sweet, supportive and attentive during every visit which I appreciate. I feel like she genuinely cares about her patients and their wellbeing. I have also met with Dr. Michaels & Rosie (NP) and they've been wonderful too! Even though I haven't met with everyone there, I'm sure everyone is just as pleasant and you would be well taken care of no matter who you see. Would definitely recommend to anyone needing an Obgyn. 5 Stars!

Unfortunately, my experience did not match the many positive reviews I had read beforehand. I went…read morein hopeful, but the lack of communication between the provider and myself ultimately led me to leave. Overall, it was a very disappointing experience.

Had some semi annual Routine testing required, made my…read moreappointment on line, got in and used the kiosk dealie to check in... about a ten minute wait. The phlebotomist was pleasant and bubbly. Probably more cheerful and chatty than I expected. But probably does that to put clients at ease. Got stuck, will see my results tomorrow or the next day, pretty slick

I was a walk-in on a Saturday morning and I was ready to wait. I checked in and it said it might be…read morea 30 minute wait but I was called in within 10 minutes... love that! Carol took care of my blood draw and she was awesome. I told her that people usually have a difficult time finding a good spot to poke but she got it on the first try. I appreciate how friendly she was, for asking how my morning was going, and for providing me with her name. Helped me feel at ease.