Met with dental assistant Chris and Dr. Matthew Peterson. I'm in New Mexico visiting family and my toothache has me in tears so desperate I found a dentist willing to take me on short notice. Dr. Peterson was extremely thorough and very caring. He was able to pinpoint the cause of the problem and clearly explain why it was feeling the way it is. As I am from out of state I decided to go back home to see an endodontist in LA. He prescribed the necessary meds for the infection and gave the referral for a root canal. Overall the office was very clean and nicely decorated. As well as everyone in the office was very professional and caring. The overall time spent is 1.5 hours read more

Las Cruces Dental Solutions - With dental assistant Chris. - General Dentistry Near Me - Las Cruces, New Mexico

Over the years, I have lived in many cities and I have gone to lots of dentists. After a second attempt to find the right dentist in Las Cruces I found Dental Solutions. I have been going there for over 2 years. My dentist is Dr. Gabriel Trujillo who is very knowledgeable and professional in his field. In general this office is well run, very knowledgeable and polite team, impeccable sanitation, top notch technology. They have done for me crowns and a mouth guard on site among other dental work. I have recommended to friends and their experience has been excellent as well. On my way out, I also enjoy their coffee available in the lobby area. During my last visit, camera crew was taking some videos and photos of the practice so I was able to take a few during this time for this review. read more

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They are mostly on time and they are excellent with their service and care of my teeth. I feel confident to go there, and I am always treated with respect. I pay cash so I think it's always a fair price that they do for me. read more

I paid a $500 deposit, in September, for a mouth piece for sleep apnea. Took forever for the appliance to come in and once it did it couldn't be adjusted to fit. It was sent back to the lab and after another wait, and second attempt, it still could not be fit. They offered to send it back for a third time but I asked to have it canceled and asked for a refund. I was told they had invested time in my appointments and would not refund any of the deposit. After four months I walked away without an appliance or a refund. Would not recommend this practice. read more

Our dental insurance company was billed for services that did not take place! A grievance was filed with our insurance company to reverse the fraudulent charges. Very unhappy with their aggressive upselling tactics. Would NOT recommend this dental practice to anyone! read more

They refuse to look up insurance until they have something to bill so that you are forced to pay if your insurance isn't covered.

The Dr is good with being able to talk through the problems and get you a treatment plan, and the office staff absolutely sucks with the follow up and treatment. It is like a 180 degree difference. It's so bad that you can't believe the Doctor actually cares. I hate this place now. read more

I was reading a lot of the reviews, some not so great, so I thought I would tell my sad story. The place is clean and neat, the personal is nice and friendly, my grip is the quality of work. I have wore dentures for over 30 plus years, finally got up the nerve to go get new ones. The process was actually longer than I expected, between having to do impressions 3 different times, to the ill fitting dentures, and adjustments on a regular basis. After a year of adjustments I still don't have a comfortable pair, they don't fit right, even after relining, they are loose, hurt my mouth, and don't look right. I have been going almost every 2 weeks for an adjustment of one kind or another over the past year, and I seriously thought they would have solved my problem and fit by now. I have wore dentures long enough to know how they are suppose to fit and feel. I never had this much problems with my first set, and was really looking forward to having my smile back. I am not satisfied with the amount of time it is taking to get the proper fit. I didn't pay this pretty penny to be so discouraged, and disappointed. I have trouble eating, the teeth don't stay in place, my mouth is constantly sore, because they don't fit right, and I can not afford any other procedure to make them work. I know what I could eat and how they should feel. I can say I am not happy and I expected better after personal praise for their work and finished results from one of the guys my husband works with. Diana W. read more

This is the worst, most poorly organized, dirty dental practice I've ever in countered. From top to bottom they are a surly , disrespectful and untrustworthy. They plan, in great detail, how a visit will go. Then you arrive at the appointed time and nothing is as promised. If you complain that they are not keeping their contractual agreements the patient is told they have to leave. That may be a solution for dental solutions, but not most patients. They are also extremely veteran antagonistic. They don't care what we've been through, we're just a revenue stream for them.They believe communication is everyone's responsibility, but communication is not their priority. The priority is always get your money then do as little as possible to earn that money. Bad treatment is never good business. read more

don't go. Did Work in the wrong tooth, overcharged, the tooth they did work on broken and I had to go to Mexico to get it fixed. Save your money fo to Mexico, or maybe Vote Bernie Sanders in 2020 for Heathcare read more

Y'know, I used to have nothing but great things to say about this place but after Dr. Mackey left, the quality of their work has dropped. The staff are still super friendly and calming but my husband and I have had nothing but issues with the work. I needed a crown. Placement of the temp left me with a thumb sized chemical burn on the inside of my lip. Temp held for two days and I had to go back for a redo. Crown took forever to arrive. My husband had a filling done last week. Tropp flew the filling and now we have to go back today to have it fixed because my husband is in pain and the filling is incomplete. We live an hour away. Its ridiculous! It used to be worth the drive. Not so much any more. ETA: Guess who had to go back this past Monday for ANOTHER redo? Yep. ETA 2: We have gone back repeatedly for my husband's filling. They filed and buffed it several times (each time making one thing or another worse), insisting that he was just "overly sensitive" and that it would "go away in time". Fast forward to today (1/13/18) and guess what? He's still more or less in pain. Normal activity doesnt bother him but if he eats anything crunchy? He's flinching and spending 5 minutes trying to make the pain go away. They'd told us that if he still had issues after a few more months to come back and they'd redo the whole thing. After speaking to a good friend who's a military dentist and complaining about his tooth, my husband refuses to have it redone because apparently any time you do multiple work on the same tooth, theres a good risk of losing the tooth entirely. We had a cleaning scheduled in December, things came up and we rescheduled for this coming Monday. Got a call yesterday from the office that the dentist we insisted on being seen by wouldnt be in the office, in fact the only dentist that would be in would be Tropp. I've complained repeatedly and loudly about the work he did with my husband. HOW they would schedule us and not see ANY of the notes is beyond me. You cannot tell me that you didnt see that the requested dentist didnt work that day. And I am aware that emergencies come up and schedule changes happen last minute, but if that was the case I'm pretty sure they'd say something... every other place I've been to sure does. The office manager has repeatedly apologized in the past to us for everything, they've done their best to make it right, but they just cant seem to. Its a pity too since my original view of the staff - calming and friendly - hasnt changed but dang, son. My husband kept insisting we give them the benefit of the doubt, but at this point even he's done. read more

I'm very dental-phobic. It's gotten worse over the years. So...when I was in desperate need of dental work I had the added anxiety of judgement hanging over my head because I hadn't been to a dentist in a couple years... Everyone was super nice, and not judgmental at all. I've since seen all 3 dentists, and I liked all of them. I would recommend any of them. My hygienist is also great, and thoughtful. I mentioned that my teeth were sensitive to cold, and she remembered the next time I went in for a cleaning. All told, I'm very happy I made this my new dental office...I just moved to LC, and I'm glad to say I've checked "dentist" off my list of new things I need to find. Thanks for being so great! read more

Had a tooth pulled here on Monday. I was super nervous and thought it was going to hurt and take like an hour to get out. It ended up not hurting at all and only took like 10 minutes to yank out. The dentist was super experienced and pulled out the tooth that I needed extracted with no problem at all. read more

Las Cruces Dental Solutions - Waiting room - General Dentistry Near Me - Las Cruces, New Mexico

Friendly staff! The hygienist listened to my concerns and was very informative and gentle! I have anxiety when I visit the dentist and this appointment was the best one I have ever had! Dr. Mackey is professional and personable! Took a moment to introduce himself and ask me about my concerns. Like the in house dental plan as I am self employed. Highly recommend this dental office! read more

Called in and to be expected I had to wait 2 days for a appointment the lady that answered was very nice. I explained I lost a front tooth filling or it was cracked. She gave me an appointment for a exam I explained I live 2hrs 45min round trip away and want to get at least the front filling done at the same time. She said to come in that they will take care of it. After going in and doing all the necessary paperwork they said they can do the exam but not the filling. That they had lunch. I get it but they should not have scheduled it at lunch time. They did say I could come back in a few hours but living so far away that won't work for me. read more

This place is awesome. I had a few teeth repaired about a year ago. Unfortunately, they both broke BUT when I called to make an appointment to have them fixed (they broke at different times) I was able to get an appointment the same day and the work was covered under a warranty so I didn't have to pay. The office is beautiful and the staff is always amazing and super friendly. They go above and beyond to make your visit the absolute best. I definitely recommend LC dental solutions! read more

This dental org. Is the biggest RIP off I have ever experienced. I paid over $700 to become a member of their organization which was supposed give me discounts on services. I ended up with a severe toothache. I went in and needed two teeth pulled. They charged me $707.00 just for pulling two teeth. And this amount included my member discount! Stay away. read more

I have had numerous problems with this company. The office manager think she runs the show and talks down to patients and if you don't agree with her, she tells you to go find another dentist. The person in charge of the dental hygienist, Jenivva talks over you and will NOT let you get a word in. They change your appointments with no regards to you or your family. I have been waiting 4 plus years to get 4 cavities fixed and the dentist ignore them and just cleans your teeth and sends you on your way without taking care of them. When they clean your teeth, they draw blood and you entire mouth is sore and bleeding when they are done. This place has a high turn over ratio with office staff because of the office manager treats them with disrespect. I lose money every time they reschedule my appointments with no regard of what I have to go thru to get that day off and then they get upset with you when you tell them NO. The office manager and Jenivva, the one in charge of hygenist needs to be fired if this office is to remain open. They are both rude and do NOT care about anyone but themselves. The office manager gets mad when you ask to talk to the Dentist in charge or the head dentist and tries to get rid of you so the dentist in charge or head dentist will not find out the way they mistreat customers. My advice is to NOT go to this Dentistry until they get rid of both the office manager and Jenivva and can learn how to talk to patients. read more

I went in for a crown and got to catch up on my Netflix! Painless and fun. The doctor explaines everything on an easy way so I fully understand about cost and the procedure. read more

This place is Awesome! My Husband Ken Taylor is an OTR Trucker, he had to have dental surgery the week before so he was concerned that it was healing ok. When I checked out dentists in this area I came across Las Cruces Dental Solutions! The Glowing reviews sounded promising so I called ahead & they said no problem & could we be there between 2-3pm they would get us in! So with the wonderful help of the Travel Centers of America, we were able to drop our oversize load & take the truck to the address ( it was only about 3miles east of the TA). Anyway we arrived there in good time, they got him right in, checked him out thoroughly, give him a "clean bill of health" & 35.00 dollars later we were on our way!! So thanks again Las Cruces Dental Solutions!!! read more

Had been a patient for over 7 years with fairly good service. However, they have gotten carried away with themselves - their way or the highway attitude. They tried to rip me off on a medication I forgot to take - insisted on $10 for an antibiotic that retails for less than 50 cents. I said I'd take my medicine when I got home - Nope, they were having none of it! Take note, I have done this a couple other times I forgot to take my medicine for an appointment with them and No Issue was raised! I'm sure I'll find a new dentist in no time! read more

I am 61 years old. I have had dental work done in the USA and Canada for years and years. I never had the slightest problem. This was the worst experience I have ever encountered. I have no idea what these people are doing but I can tell you stay away. I ended up with the most horrendous infection I have ever encountered in my life. It is insanity. I warn you do not enter the building. read more

Recommended to LCDS by a family member who is a patient, thanks Fred. Made a call to see if they were accepting new patients and for a toothache. They were able to see me same day and took care of my dental issue, thanks. Great visit with the office. Felt welcomed right away as I checked in with Cesleigh, the receptionist. From then on being led back to the exam rooms by Alyssa, the dental assistant who took X-rays and pertinent information followed by Regina the RDH who cleaned my teeth and Dr. Matthew Porter who made his diagnosis and recommendations for future treatment. read more

I love this place. I mean, no one loves going to the dentist, but this is probably the most pleasant experience you could ask for. I hadn't been to the dentist in several years so I was very anxious going in for my exam and cleaning, but the staff, hygienists and Dr. Trujillo were all very kind and took good care of my teeth. I went back earlier this week for some fillings and while that's never a great way to spend your morning, it went quite smoothly. I called them again today because one of the fillings felt high and they had me come in right away and I only waited a few minutes to be seen and have it fixed. Plus, the office is super nice and they played The Great British Bake Off on the TVs in the waiting room AND the treatment room. I'm really glad I chose this place and I would recommend them to anyone. read more

Las Cruces Dental Solutions - General Dentistry Near Me - Las Cruces, New Mexico

Each and every staff member was extremely kind, squeezed me in last second and did a thorough job. Service was great too! Will continue to come here regularly. read more

Dr. Trujillo and his staff were very patient and explained all maneuvers to me. Was very quick and efficient, and accommodated well to my personal schedule. Would definitely recommend. read more

This place is amazing. My good friend recommended this place even though he lives one hour away. He suggested I go to Dr. Peterson (hope I spelled the name correctly.) I took him up and went. The exam, X-ray and cleaning is about $86 for people with no insurance. Not bad at all. Other places were MUCH more expensive. My initial reaction when I walked in was "this place smells great!" The decor was very.....homey? Idk what word to use but see for yourself. The ladies at the front desk were very friendly and welcoming. It took me back because everybody was so good looking?! I felt I should have dressed up a bit more. Haha... Anyway, I was directed to a computer to check in. Very hi tech. When I was taken to the back I was very impressed. Everything was so chic and the employees acted in such a professional manner. I'm a huge baby when it comes to do with my teeth. I get nervous, anxious, and sensitive. The Hygienist was so patient and very social. Then the Dr came over (even though he was busy). He sat down, gave me suggestions, had small talk with me. Everything the employee did on her personal computer, it would appear on another screen that was exclusive for guests. I loved being able to see exactly what the dentist was talking about and seeing the pictures on a large screen for myself. I'm definitely recommending this place 100% read more

Las Cruces Dental Solutions - The entrance/waiting area - General Dentistry Near Me - Las Cruces, New Mexico

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I went to Las Cruces Dental Solutions for the first time this past week, and enjoyed my experience. Dr. Petersen and his staff are very amicable and ready to help you get the smile that you deserve. I am very satisfied, and am actually looking forward to going back! read more

Always nice, efficient, clean. Sad dr Mackey is gone. But everything was just as good today!

Excellent service. They got me in for a cleaning with only a few days notice. Justina greeted me with a smile and did a fantastic job.

The office staff is extremely friendly. The office is clean and well organized. Had a great experience for having to go to the dentist! The dentist was very nice. read more

Great hospitality and overall great staff. The waiting area was well kept and professional and Dr. Peterson was a straight forward and friendly guy. I would recommend anyone looking for dental work to try LAS CRUCES DENTAL SOLUTIONS! read more

Las Cruces Dental Solutions is fantastic. I had my first visit and it was comfortable with a caring and couteous staff. Unlike other operations, they consult in a manner that is professional and caring. They also provide feedback that will assist you in making the necessary decisions for care. They are truly in it to serve the people here in Las Cruces. Heather was awesome and the best hygenist I ever encountered. read more

I had to get in quick when my wisdom tooth cracked. They were able to get me in for an emergency visit two and a half hours later. They have some new equipment I've never seen before in a dentist office. I had to get two wisdom teeth pulled that same visit. They were able to do it right there with a local anesthetic, no crazy drugs that make you super loopy, and it was fast and painless. Minimum bleading, no bruising, no swelling, everything came out really clean. Overall, the atmosphere is really nice, they have water, tea, and fresh bakes cookies in the waitingroom. My favorite thing is that they are reducing their paper consumption by having you fill out the intake forum on a computer. read more

I love this place and all the people in it. Dr. Petersen, Tonya, Chris, Vanessa, Oscar and Robin have been especially thoughtful, professional, kind and patient with me and I have had a lot of work done. They gave me options and explained the details in each case. I am a baby when it comes to pain and they are always sure to make me as comfortable as possible. They are also very REAL people so they are easy to relate to. I highly recommend Las Cruces Dental Solutions for all your dental needs. read more

dr petersen and staff were the best ! tomorrow i will see them again and i go fearlessly!! read more

Amazing! Never let a dentist touch my mouth without numbing me first. I did today! Dr. Peterson...you rock! Highly recommend Las Cruces Dental Solutions! read more

Finally made dental appt for cleaning after delaying and dreading it for too long!! Went here on recommendation of friend. Check in paperwork was fast and easy, done on a computer! Seen right on time. Hygienist was gentle with x-rays and cleaning. Dentist exam very thorough, X-rays and pics easily seen and explained. Everyone is friendly, asks good questions and listens to all concerns. I'd recommend this office. read more

My son and I came in for initial exams and cleanings and we were both nervous due to traumatic dental experiences in the past. The staff was very friendly and answered all of our questions. The best part for my son was that he experienced no pain at all and isn't afraid to go back! The young lady who did our X-rays was wonderful! I have a very sensitive gag reflex and this is the only time I didn't have any problems with it during the X-rays. Our whole family will be going back! read more

This was the best dental appointment I have ever had, and I have had plenty! The staff is courteous, friendly, down to earth, knowledgeable, respectful and extremely good at their jobs. They actually listened and answered every question I had, I never felt rushed and always felt comfortable enough to ask whatever I wanted. Dr. Petersen took the time to tell me everything that was going on with my teeth, he even drew me a picture so I could better understand! I learned more about my teeth in 1 visit than I have in 4 YEARS at my previous dentist. As for the actual procedures, absolutely the best cleaning & extraction I have ever had! Dr. Petersen is an excellent dentist, he performed the most painless, actually pain free, extraction ever! I would like to thank: The receptionist, who worked with me on making sure I got an appointment when I needed it. Taking the time to check my insurance and call me about a procedure that was needed and covered that I didn't know about. Lonny & Chrystal, who listened and answered all my questions and performed the best cleaning ever. Dr.Petersen, for having such a wonderful & extremely knowledgeable staff and being the most genuinely caring and intelligent dentist I have ever had! read more