Have used this dentist for almost 20 years. Quality work, excellent caring dentist and staff.read more

Another easy-on-the-nerves dental experience today at Dental Associates! After being dissatisfied…read morein two other practices when first moving to Las Cruces, I have been well cared for by Dr. S. and his wonderful staff for six or so years. Service is personal AND professional, and staff goes above and beyond. I know my mouth is in good hands;)

They are mostly on time and they are excellent with their service and care of my teeth. I feel…read moreconfident to go there, and I am always treated with respect. I pay cash so I think it's always a fair price that they do for me.

Over the years, I have lived in many cities and I have gone to lots of dentists. After a second…read moreattempt to find the right dentist in Las Cruces I found Dental Solutions. I have been going there for over 2 years. My dentist is Dr. Gabriel Trujillo who is very knowledgeable and professional in his field. In general this office is well run, very knowledgeable and polite team, impeccable sanitation, top notch technology. They have done for me crowns and a mouth guard on site among other dental work. I have recommended to friends and their experience has been excellent as well. On my way out, I also enjoy their coffee available in the lobby area. During my last visit, camera crew was taking some videos and photos of the practice so I was able to take a few during this time for this review.

I've been here twice and both times I had very good experiences. The staff is top-notch and very…read morefriendly. They were kind, patient and helpful. I was helped by Dr. Drew, and dental assistants Marissa and Kendra. The assistants were an absolute delight and were so kind and patient with me. The name of this place says it all. They really do deliver gentle dental care. If you're someone who dreads going to the dentist, try them. I bet you'll change your opinion about seeing the dentist. I'd give them 25 stars if I could.

For coming in with a migraine on my first visit for a cleaning, I can honestly say, it was NOT that…read morebad. Lol. I am sure when I don't have a migraine it will be even better. Staff was nice and accommodating. When I said I had a migraine, they turned off the lights in the room we were in & gave me a cold eye mask!! How awesome & thoughtful. They took such good care of me. Next appointment is scheduled already. Easy breezy!

Laura my dental assistant and Dr. Patel my Dentist are magical dental professionals working in…read moresynchronous compatibility; in other words Poetry in Motion. It is like being in a relaxed Zen experience! I live in Deming and I am positioning myself here for all future dental procedures. I have never felt so trusting and calm in a dental office, no nervousness on my part at all. I highly recommend this dental office! The front desk ladies are exemplary as well.

This place is amazing, honestly referring to it and the people that keep this place robbing as…read more"amazing" is an understatement. The ladies running the front office are the sweetest but know hot to keep the show on the road. The nurses that assistance dentist adopt a sort sisterly vibe, they care to for you and your well being, they are with one from the begging to the ends. The doc, fairly certain he's was some kind of a wizard, no lie... just magically appears weird a calm cool attitude that couldn't need measured spending the entire time talking to you like you've been going fishing for years. I'm out 20 mins to lingering pain and reasonable priced, better luck finding a deter dentist

TLDR version: this dentist will try to get as much money…read morefrom you as possible, and will also make you feel bad about your teeth, and cry. Worst dentist experience of my life. Run. Find someone else. Longer version with details: I went here as a new patient knowing that I needed some help with my teeth grinding and that I would need a cavity or two filled. The dental hygienist was very pleasant, but I felt like she was clearly looking for things to ring me up for. It took sooooo long (I was there a total of two hours -- and remember, this was for a preliminary cleaning, X-rays, etc; I didn't have any work done!). The hygienist pressured me to get a flouride bath (not covered by insurance), which she assigned a student to do, and then the hygienist left the room. AFTER this student took the trays out of my mouth, she told me that I couldn't eat or drink for 30 minutes after. I had been in this office for almost two hours, it was lunch time, and I was parched and hungry. I was like, "oh man, that would have been good to know *before* so I could have gotten a sip of water, because I've had tools in my mouth for almost two hours and I'm extremely thirsty." I was calm, but firm. She ignored me. Things got worse when Dr. Burris came in. She was extremely unpleasant (I reached out my hand and she clearly did not want to shake it). She was gruff and grumpy. Not personable, no bedside manners... no manners at all. She complained about Las Cruces. She tried to pressure me into buying a TWO THOUSAND DOLLAR mouth guard for my grinding, and repeatedly tried to push some vague "therapy" that she offers to help stop grinding. She told me that my teeth were crooked and that nothing that could be done about it, and that it would only get worse. (I believe she was trying to make me feel so bad about myself that I would throw a ton of money -- which I don't have-- at any possible solutions she was offering.) When the hygienist presented me with their "dental care plan" or whatever it's called that they had printed up for me, it included unnecessary procedures such as redundant X-rays and an estimated THOUSANDS OF DOLLARS of work. And this is *with* insurance factored in. When I saw their plan, I started to cry -- which I have never done in my entire adult life of regularly going to the dentist. The staff was cold and awkward. They offered multiple times to "work with me" by allowing me to get on their financing plan. The staff even tried to get me to pay for future procedures *in advance!* Um, NO. I am so glad that I requested my X-rays from this dentist's office, and made a new appointment for myself at a different, more ethical, less high-pressure dentist's office, WHICH I LOVE AND WILL FOREVER BE A REGULAR PATIENT OF. Since I switched, I have had all required procedures done at my new dentist's office and have paid only several hundred dollars (not the thousands Burris tried to charge me). My new dentist fixed the "crookedness" in my teeth (which Burris had made me feel so bad about and told me "nothing could be done about") by simply polishing it down to make both teeth even -- this was such a simple and short procedure that she did not charge me. My new dentist recommended a range of mouth guards and did not pressure me to choose the most expensive. Instead of the two thousand dollar guard (lol what) Burris tried to pressure me to buy, I am using a $400 custom retainer / mouth guard that is comfortable and works perfectly.

When you first enter the offices of Dr. Bridget Burris, you may well believe "you have arrived."…read more Waiting my turn, I felt very "cared for," that the staff already had decided I was more than a client or patient, that I was welcomed as a dear friend. Of course, the dental procedures were of utmost importance, Including veneers, and crowns. I have since enjoyed a new sense of dental health, and the visual, cosmetic effect is quite an ego boost. How does one put a value on that? Ron H

Asked for new patient process. Lady at front desk was helpful and courteous. So far, so good.read more

I went one time and saw the plants everywhere. I love plants but not dirt everywhere, like a garden…read morearea instead of a dentist office. That's the reason I never went back and then I see all these reviews and glad I went by my instincts.

This is a nice office that is only this practice. That's one main dentist and a whole bunch of…read morehygienists. Rosie is the hygienist I've been seeing and I've only ever once in my life have had as clean teeth as I have after my cleanings with her. The other time was abroad when I requested a deluxe cleaning. Dr. Trujillo is a fantastic and holistic dentist as is the rest of her team. They actually look at the whole picture of what's going on in your life too make sure you're getting good care. Rarely have I sat waiting for a long time for the doctor to come by or hygienists to coordinate with each other. They seem to be pretty efficient and still warm/kind. Their services are a little pricey (not sure if this is a standard cost that's changed in recent years) but they're very clear and up front about any and all costs. So be sure to check with insurance and their front desk and ask if anything is confusing. Plus we all know pricing is bc our healthcare system is busted, not bc of this practitioner ofc. Friendly staff and modern equipment. Plus the view any time they're not actually working on you is really nice! Dedicated parking and convenient location. Stop reading and start booking that cleaning you've been putting off!

Warm, friendly office and the most thorough, personalized initial exam I've ever gotten. She…read moreimmediately identified gum disease that my old dentist never addressed. Highly recommeded, if you want to avoid bone and tooth loss.

How they stay in business is beyond comprehension! So unless you want an extraction stay away …read more Wasted my time with this office and just like the photo of the reception area it's always been empty at least when I was there and expect a long wait. When the Dentist had a family issue and couldn't keep the appointment they didn't even bother to call. Happened twice, Just glad I wasn't in pain, also legitimate pain treatment is also a thing of the past . Sad

Very good first time experience with orthodontist. My son received braces in November and though we…read moremoved, it was an appointment we looked forward to each month. Very kind office staff. Very considerate and thoughtful Dr.'s. I highly recommend.

My family has been a patient here since it opened and although we live clear across town and takes…read moreus longer than a closer dentist would, the customer service and personal attention is second to none! I rarely see Dr. Martin because her business has blossomed beautifully but the other Dr. Martin is great too!

My boyfriend and I have been coming here for injections due to TMJ and the staff has always been…read moregreat! My boyfriend said they are extra friendly to him probably because he works for NASA:) At any rate I would recommend them!

Very professional and thorough! Prompt and courteous in their service! They always notify me in…read moreadvance of my appointment to confirm or cancel.

My initial interaction with Painted Skies involved a dental technician who, after politely being…read moreinformed of one of my patient concerns, told me I did not need to inform her that I had an issue with being leaned too far back in the chair. Further, in regard to that initial appointment, I had informed the office manager that I had another appointment scheduled elsewhere within a few minutes of the time my proposed initial appointment with Painted Dunes was estimated to have ended. I was assured by the office manager that this would not be an issue. However, upon leaving the dental chair, I spent a significant amount of time sitting in the lobby, waiting to check out. Ultimately, I had to politely ask the office manager to expedite my check-out since I was about to be late for my next appointment. I wrote a review on Yelp in regard to this first experience, but later deleted it after a week or so since I thought the issues would have been addressed, and I thought leaving the review might be counterproductive. However, removing the initial review appears to have been a mistake since, a few days ago, I had yet another issue with one of the same staff members. This time, I called to reschedule a December appointment with Painted Skies since I alternate between a periodontist and the general dentist. The Painted Skies office manager then proceeded to imply that I was lying by saying, " If that's true (that you see a periodontist), we can go ahead and cancel this appointment and schedule you for March." I honestly was so taken aback by this comment that I had to think about my response. The only thing I can figure is that since I had withdrawn my last review, she took the opportunity to infer that I had lied about my past experiences with the Painted Skies staff (including herself)?and, therefore, I could be accused of lying about seeing a periodontist. I came to Painted Skies because I considered the practice to be similar in many respects to that of Dr. Bridget Burris who retired several years ago and who was my dentist for many years. These incidents With the Ortiz's staff are all very unfortunate because my interactions with the dentist herself were positive and she exhibited a high degree of professionalism not to mention her exemplary skills as a dentist. This type of disrespect by her staff, though was absolutely uncalled for, and I exhibited no such behavior towards any staff member at Painted Skies which would warrant this kind of treatment. Unfortunately, I will be changing dentists because I would only expect an inhospitable reception were I to continue as a customer with this practice.