Austin's is a great place to buy a used New to you car! Their finance manager Serge is phenomenal!…read moreGreat numbers! Sam was my salesman and he was transparent, easy going, and professional to work with. I will be returning for my next car adventure!

1 star. Reached out to Austin's Auto Sales about multiple Jeep Wranglers they had listed and the…read moreprofessionalism was terrible. I made reasonable offers based on Kelley Blue Book values, mileage, and the year of the vehicles, and instead of having an actual conversation, Adonis responded with laughing emojis and attitude. Cohen was even worse, after declining my financing offer, he sent sarcastic messages like 'Missed out on a great deal' after changing the listing price. I understand negotiating is part of car sales, but acting immature and disrespectful toward potential customers is not how a dealership should operate. JD was the only one who didn't respond rudely. He just didn't respond at all. The Jeeps also seemed overpriced for the mileage and age, and any attempt to discuss pricing was met with ego instead of professionalism.

I prayed for the right car but didn't think I'd find one that fit everything I wanted. Then I…read morecalled Dan Renard at Puyallup Nissan, and by that afternoon I had a beautiful SUV I didn't even know I wanted! Cute quite smooth!!' Dan was truly a blessing, and everyone there was amazing. Such a great experience

Andrew (Andy) helped me with my Rivian R1T purchased. He was great and made buying a car fun again…read more Andrew was very professional and I appreciate him going above and beyond for me. The customer experience was awesome and I did not feel pressure at all.

Amazing customer service with Ashely and Eric. 1000/10 They both have so much patience and are very…read moreunderstanding of everyone's needs. Ashely personally stayed late behind and helped with the process. I'm vexing thankful for their help and can't thank them enough. Whatever you need please come see Ashely and Eric. They won't let you leave unsatisfied. Again 10/1000

Overall a great experience, I wanted to trade my truck and get a newer, smaller SUV that was better…read moreon gas mileage. What an easy process!!! Nate was great and they had me in and out and very satisfied as quickly as they could! Aboslutely would recommend again!

Well I dont have a Honda but I bought my Ford here. They were unable to finish the warranty…read moreservice because of Fords proprietary scanning, but they did everything right. They even went to Ford and Fors told them what was wrong, but warranty woulsnt cover unless they had live readings they cant get with the Snap On tool. Sunset Ford pulled a switch and said Honda didnt know how to change a master cylinder, but the reality is they do. They are better and more honest than ANY Ford dealer I have ever been to. I just dont like Honda cars or bikes.

Brianna, I do apologize, but next time don't send me to Carla and don't WASTE MY FUCKEN TIME! I…read moredon't appreciate you reaching out to me sending me over to Carla. This dealership and the people who work there are unreliable, untrustworthy and inexperienced! BE CAREFUL WITH THEM!!!!!!! Don't be fool by this UNRELIABLE DEALERSHIP! No one here is Experienced LIKE WALKER'S RENTON MAZDA! GO SEE experienced people who can get you Financed and is transparent and trustworthy, MAI, TREY AND DAN!

My family and I first worked with Casey in July 2024 when we purchased our car. He made the entire…read moreexperience smooth and stress free, so we recently returned to shop for a second vehicle with him. Casey is extremely patient and genuinely attentive. He is very knowledgeable about every model and even takes pride in explaining where each car is built and how that influences the overall experience. You can tell he truly understands his product and cares about helping customers make the right choice. What stood out the most was how personalized he made everything. My husband and I drive very differently, and Casey created specific test drive routes for each of us. He offered a more dynamic route for my husband and a calm, low traffic route for me since I am a more anxious driver. This level of thoughtfulness made me feel comfortable and supported throughout the process. Casey consistently goes above and beyond to make sure his customers are informed, confident and taken care of. My family and I will continue returning to him for all future purchases. I highly recommend working with him if you want someone who is honest, patient and truly committed to customer satisfaction.

Popped by to check out the Tacoma. Aric greeted us on the…read morelot and was very polite and informative. He showed us some Tacoma's that match what we asked for and was incredibly patient and kind to our whole family. He even kept our 10year old engaged throughout the process. Highly recommend Aric if you're looking for a new Toyota!

Cameron Hartle & Chase Bryne delivered outstanding, professional service--smooth, efficient, and…read moretruly exceptional experience! Saying they went above and beyond doesn't come close. I can't speak highly enough about them. If you're looking for a car this is the place to go.

AVOID THIS PLACE AND BUY ELSEWHERE!…read more If you are looking for a place to purchase or service your vehicle, you are doing yourself a GREAT disservice by visiting this location. I purchased a vehicle from this location and purchased the extended warranty. I called today and said "Hey, I purchased my vehicle here and I bought the extended warranty. I have a noise I would like to get checked out. Can I come in or do we have to make an appointment." Instead of offering assistance and being happy to help, they made every dumb reason they could to NOT come there which I will detail below. 1. We can't help with your car because we arent certified Nissan technicians. -OK you dont even know what the problem or sound I am describing and you are already telling me that you cant help me. Who says the repair I need requires a certified Nissan technician. I can go to any average mechanic and they are perfectly capable if they have a business standing on its own two legs to perform repairs- again of which is currently not even known what the issue is. 2. We dont have the tools -So you can service every element of other GMC/Chev/Buick but without even knowing my issue you feel the need to direct me elsewhere behind "not being able to read the codes of a Nissan"? I am not stupid. You are perfectly capable with the tools you have to determine the issue, read codes (if any), and fix the problem 3. We dont stock the parts -News flash, most repairs require parts to be ordered. Again, you dont even know what is wrong with my vehicle and you use this an an excuse to encourage me to go elsewhere. You just like anybody else, have the resources and are perfectly capable to order parts required for a repair. 4. Well we haven't seen you since 2022 for your oil changes -Ya, because jiffy lube is 3 minutes from my house, I can roll up, stay in my car, and be done in 10 minutes, rather than my experience of making an appointment, driving 40 minutes to your location, more expensive, and I have to sit in your sales lobby for the duration of oil change which hopefully you prepared well for and were ready to start doing right when I turn it over What this comes down to is they want to sell you a car to get as much of your money as possible then, connect you with their lenders to get their commission there, sell you a warranty they wont support and get their commission there, and encourage you to go elsewhere when you have a problem. The truth is a warranty company fights to keep a mechanic honest at appropriate rates of repair that you obviously have no desire to deal with. It wasn't until I pointed out to the individual that they have given me all the reasons under the sun to not go here and indicated they have lost my trust and given me all the reason to no longer purchase my vehicles from their location did he change his tune and say, "oh well we would be glad to have you come by on Tuesday and by the way the diagnosis is $250" for a problem I have only described as a noise on cold start that you already stated "you are not certified to repair, that you don't have the tools for, and that you don't have the parts for, and that you would have to wait on Nissan to bring their people in so it'll just take longer than going elsewhere." I'll be sharing this on all platforms. People deserve to know that you are incompetent and incapable of repairing vehicles that you sell, or are simply only in the business for the highest paying pieces of it.

Always a great experience with the sales team at Legend. Not my first or last time doing business…read morewith them!

I bought a car here from out of state. They were really romancing me on the phone and promised to…read morehelp with registering the car and getting the car setup for the transfer. After my down payment went through they left me hung out to dry. No quote on transport and "forgetting" to call me back. It was clear I was on my own. I got the car with one fob and an uncut key. Something that was conveniently left out of the details during the purchase. Of course I called them to help me with this in which months later I'm still waiting for a return phone call..Ahem, Maxwell.... I had to get a new fob and both keys cut, but was told there's mysterious 3rd key out there somewhere by the programmer. Big shout out to Alex for trying to get me to send them my paperwork with the transfer in support of their side after not helping me. I'm still working on it, girl.

So brought my truck here for servicing after having a horrible experience at Puyallup Chevrolet…read more Sunset took great care of my beautiful diesel truck and promptly returned it to me without issue. Vehicle maintenance isn't cheap but it is necessary, and Sunset left me feeling like I got a fair deal on my service. They will be my go to for vehicle servicing as needed and I will certainly refer my friends.

This is the 3rd place we took our Silverado for repairs and they fixed everything. Even found the…read moreleak we had been chasing for a year. We are very happy

My husband and I applied online and received a call back from Jonas letting us know that we were…read morefully approved for a car loan. We scheduled an appointment and drove down to Olympia the next day. When we first got there we were given a paper application and then were told that in order to be approved for a loan, we would have to trade in our other car (that was in a repo status). We specifically put on the application that we didn't want to trade in any car. We had made plans outside of the dealership to sell privately, but were told that it was a stipulation of the bank and we didn't have any option. We were hesitant, but continued with the paper application. Jonas ended up 'finding a way' to make it work without a trade in. Things started out a bit rocky, but got better the longer we were there. Jonas ended up getting me and my husband into a nice, clean, solid car (2014 VW Passat). He was very helpful and friendly. He listened to our needs and worked around our bad credit. He was straight up, no pressure. We are so happy with our purchase and would definitely buy from him again. Jeff O. helped us finalize the sale documents and seal the deal. He was experienced and friendly and worked with Jonas behind the scenes to get us the car we wanted. The reason for 4 not 5 stars was because of the trade in mixup and that they went to the gas station and gave us a little under a half tank after we bought the car. For us it's the little things that make all the difference, so I would suggest that they fill the tank up for new car buyers, especially on cars above $10k. It would be nice to have seen the CarFax as well. Other than those very minor things, these guys were absolutely awesome!! I would definitely purchase from them again. This place was legit. :)

Great sales team, uncertain of the quality of their service department…read more Washington Auto Credit is the best! Joe was very friendly, helpful and straightforward throughout the process. Ryan was open and honest about what we could afford and Joe helped match us with a car that was perfect for our situation. They did not pressure us into a vehicle that was outside of our budget even though we were approved for more. I highly recommend this place! A great overall, low-pressure, experience. They lose a couple of stars because the car was not detailed to our expectations. There were nasty stains on the carpet, seats and crevices, grease, and trash from the previous owner. This is more of an indictment of the I-5 Cars service team. However, we postponed buying the car a couple of days for them to "detail" the vehicle and it looks as if they only did a surface wipe. To their credit, WAC did offer to take a look at the problem and possibly rectify the issue. We ultimately decided to a pay for a detailing professional to do the job since losing trust in their service capabilities and not wanting to drive back out to their location. Still a location I'd recommend to anyone looking to buy a new or used car.

Buying a car can be stressful... unless you're buying it from Kia of Puyallup. From the moment we…read morewalked in, the vibe was all class and zero pressure. The dealership is spotless, organized, and everyone we met was genuinely friendly, not the "I've had six coffees and a quota to hit" kind of friendly, but actual friendly. Our salesperson Sean was an absolute rockstar. His knowledge of the Kia EV9 is next-level, seriously, the guy could teach a master class on this thing. He explained every detail in plain English, answered every question without missing a beat, and somehow managed to make torque, charging rates, and drive modes sound exciting. Sean made the whole experience feel more like chatting cars with a buddy than sitting through a sales pitch. Jacob was also awesome, super helpful and made sure everything behind the scenes ran smooth as butter. Together, Sean and Jacob made a dream team. The whole dealership runs like a well-tuned engine, clean, professional, and welcoming. Even the coffee was good (and I'm picky about coffee). You can tell they actually care about their customers and take pride in what they do. If you're even thinking about checking out a Kia, especially the EV9, go see Sean and Jacob at Kia of Puyallup. You'll leave with a smile, a great car, and maybe even a new favorite dealership. The Kia EV9 is flat-out awesome, it's like driving the future but without the sci-fi soundtrack. The instant torque, smooth acceleration, and whisper-quiet ride make every trip feel effortless. No gas stations, no oil changes, just plug in and go. The tech inside is incredible too, from the massive screens to the ambient lighting and smart features that actually feel smart. After experiencing this level of comfort, power, and efficiency, I honestly can't imagine ever going back to a gas engine again. Once you go electric, everything else just feels... outdated.

The service department is run by a bunch of thieves my wife took her car in for a routine service…read moreand asked them to take a look at the door that wouldn't open 400 dollars later the told her it wasn't covered under the warranty so if you are a woman who doesn't know about cars you don't want to buy a car from Kia of Puyallup or you will get ripped off