We found the place easy, we were using our GPS, but once we got on Grand Ave. there was a huge sign out front. There's handicapped parking right in front as well making it easier to get up close to the entrance. Walking in there was a small table to check my temperature and the receptionist asked me the basic COVID-19 questions. Then I was allowed to go back to a room and wait for Kerry who I had an appointment with. Going back there was electric chairs, lift recliners, canes, walkers and etc. Kerry came into the room and explained everything about my new CPAP machine. I knew how to operate the menu, how and when to change and clean every part of it. She was very good..she measured the size of mask I needed and also adjusted the head straps to check and make sure there wasn't any leaks of air. After all the paperwork was explained and signed I was free to leave with the tote and bag of instructions. Kerry was awesome and so easy to understand. With Medicare, I'll own the machine in 13 months. This place is highly recommended. Thank you! read more

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This is the best customer service I've received in a long time! My friend, and I went into Larry's Home Oxygen looking for a lift chair. We were greeted like family and the store owner helped us, himself! He explained every chair, it's features and warranties and allowed us time to try each one out. He even introduced us to the repairman who tightened the brakes on my friend's walker for free while we were there trying out chairs. We were thrilled to find out that many repairs. even framework and motor work could be done in house. So many times you buy things and then you're on your own. This is not the case with Larry's Home Oxygen. At the last minute, we decided to check out another furniture store to make sure we had made the right choice, but ended up back at Larry's. The customer service and in house repair options won us over! read more

Very poor customer service. Rude women that customers have to deal with. There is no common sense, no empathy or sympathy or humanity in the women who deal face to face with the customers. They also seem like they're on a power trip, as if they are holding your health needs in their hands and are deciding if you are worthy of remaining alive and healthy. People like that should not be employed at health care related establishments. read more

I was in with a friend this week and found that the professionalism of a few of the staff members was lacking. I could hear 2 of the women belittling and bullying of another employee. I couldn't believe how rude these women were and made me want to leave. I have no desire to return or give my business to anyone that would treat their employees in this manner. read more

I had decided to pursue a CPAP machine through Larry's Home Oxygen. I felt that the staff of this business were "bothered" by me calling them and checking on the process of my machine. The staff at this business, even the owner, are incredibly rude, and I HIGHLY recommend you pursue your needs elsewhere. read more