Driving back from CA to MA, needed a little help with my convertible top. Was in and out in under…read more30 minutes. Great service, great quality. Would definitely recommend.

The alternator in my Toyota motorhome died just outside of Gallup during a cross country road trip…read more Lucky for me, I got the insider local tip to check this place out. They got us in and out in under an hour! You'll find super fast, friendly service and incredibly fair prices at this family run shop. Definitely recommend!

We were passing through on our way home to Virginia. Our tire was going flat just about the time…read morewe saw this business. Took care of the tire. Within 30 minutes, we were back on the road. Thank you so much for your kindness.

I would suggest finding another place if you don't have plenty of time and money. It's very…read moredifficult to find a good,honest, efficient, and kind mechanic in Gallup.

I came here because of a check engine light but didn't expect to come back three separate times to…read morefix the same issue. I'm currently waiting over 4 hours for the same issue (luckily I have warranty) and I scheduled an appointment the day before! it's not worth the time and money waiting this long! Absolutely unacceptable when other people are coming in after me but leaving before my car is even in the shop!

We were traveling from Maine back to Arizona and hit a pothole on I-40, destroying our tire. We…read morefound a hotel in Gallup due to it being late at night with nothing open. We searched the area in the morning, finding A-J Tires, and saw they had good reviews so we decided to take a chance. We only needed one tire and Yolonda and Mario worked with us to pick the right one and have it installed to continue our journey. They not only gave us a great deal due to our plight, they didn't try and upsell us on a complete set since the other 3 were still in great shape. I listened to them deal with other customers and they treated everyone with the same respect and caring they treated us. Mario also let me know of a program the State of New Mexico has to reimburse for destroyed tires and damage! I am going through the process now and it looks like we'll get the tire and hotel costs reimbursed. We never would have known of the program otherwise. I cannot say enough good things about A-J Tires, I wish they were closer as they'd get all my business. They are top-notch people with very fast service. More businesses could learn from them.

My sister and I were traveling from Vegas toward Tennessee. At the welcome center, we noticed a…read moreleak in the hose of our antifreeze line. Thank goodness to gentlemen were there and saw it and they put a patch on it using an industrial glue and a piece of rubber and a clamp. It was enough to get us over to Gallup where we had automotive and industrial on the line ready to help us. We made it there and they called four different places looking for a new hose and no one had it. They were saying it wouldn't get there until the next day. We had three animals with us and did not want to delay. The gentleman looked underneath the van and saw that the patch had been done very well and that nothing was leaking so we took the risk and moved on. They were very polite and were very helpful and we were very appreciative for that. So even though we didn't actually have services done there, I wanted to leave a good shout out for their customer service. The lady was super nice and supportive and we appreciated that.

My 2000 Jeep Wrangler's clutch went out while traveling through Gallup. This was late afternoon on…read morea Saturday. I knew no one. I called and spoke to Devian (owner) who was so helpful. He hooked me up with a reasonably priced tow truck. It took a minute (5 days) to get the Jeep fixed but that was because they had to order several parts. Once completed, Todd (the mechanic) throughly explained and showed me what happened with the old clutch. The quality of the work and value was top notch. The customer service though was above and beyond. I highly recommend this shop. Thanks again Devian and Todd!

Having some tire problems while traveling, I stopped here, and they immediately helped me. These…read moreare great people, I would definitely return to this business. Super kind and fast

Able to get a used Cooper all terrain tire for my SUV and get rid of the old one for $65. They also…read moreput in nitrogen as alir so the tires don't change shapes due to the change in temperature, whic is common in desert areas like Gallup, and this was complimentary.

Brought my vehicle in to get water pump fixed.The first time they "fixed it", they broke the sensor…read moreand tried to say it wasn't their fault. They fixed it, and then said it was a different issue- the timing belt. They said it would be ready the next day. When we picked it up, THE BOLTS WERE NOT TIGHTENED CORRECTLY! I made it a mile before taking it back a second time. They apologized for not tightening the bolts and blamed it on a mechanic who was not working on my vehicle. The vehicle continued to run "rough" the following days, followed by decreased acceleration and jerking. I called them and was very upset with the WARRANTIED work that was performed. I did raise my voice to the receptionist and called back an hour later to apologize for my frustrations. She said to bring the vehicle in. Saturday: we called as soon as they opened to bring the vehicle in- we live roughly 40-45 minutes from Gallup. The receptionist said it was okay to bring it in and they would even give us a rental. When we arrived, I made eye contact with the owner, Ali E-Almahdawi, who then immediately vacated the premises. After seeing him, we were told they would not work on the car because of how I spoke to the receptionist the day before. Understandable. I ask to speak to the owner as the work is warrantied, but I'm met with hesitation and no one offers to help. The mechanic who worked on my car refused to take a look at it and another mechanic, unrelated to the incident, started calling me stupid for recording the incident. I started recording once I noticed the mechanics laughing about the situation and did not feel comfortable not documenting my time there. Several minutes after the mechanic called me stupid, he was in the area of my dad and I and I pointed him out. Immediately he says "Don't fucking point at me" and my dad got upset with his tone. The mechanic calls me dumb for recording (again) and asks that the cops are called on us. All of this has been recorded for my safety. During the entire incident, I was respectful, I was polite, but the same cannot be said about JN JA. When I asked the receptionist to point me in the direction to file a complaint, she refused "service" to me. The lack of accountability is astounding. We were initially quoted around $400 for the work and when we finally got it back, it was nearly 680! They never contacted me to inform me of the additional services they were performing.

Broke down on I 40. They took us right in. 2013 Range Rover. They did a great job solving the…read moreproblem and sourcing parts. Even gave us a loaner car to use over the weekend. Not many Land Rover parts in Gallup NM. Thanks for taking care of us.

Lacking business ethics. I booked an appointment for a car detailing which included picking up the…read morecar at my house. When no one arrived as scheduled, I called to inquire. The guy on the phone was aware of the appointment, hemmed and hawed, then said he would look into it and call me back in 5 minutes. This was on May 7 at 10:45 am. Still waiting for that call . . .

Had an oil leak for a few weeks & just to look at it other places wanted to charge $150 or more. I…read moregot my car looked at, oil leak fixed & oil change for $130. All done the same day. Super lucky to get in when I did. Guy running the counter was friendly, professional & quick. He found some other problems & I'm gunna go back to get them fixed. Also looking into getting a stereo installed by them.

Needed my tire pressure adjusted while driving cross country , stopped in at Mr tire , although…read morethey where very busy , Dennis had me back on the road within seconds of asking , Cheers Dennis

Needed a new front tire on my Class C RV (25 foot). They were able to get me in and out in under 30…read moreminutes. Nice, honest guys. They told me things I needed right away and recommended others that I could get, but could also wait on. Highly recommend!