My first experience with Larrabee Gear Works was fantastic. Some food was left in a new backpack and one of our dogs discovered the yummies. In the process, doggie mangled the zipper and chewed a hole in one of the pockets.
While at Backcountry Essentials (also in Bellingham) I was reminded of Larrabee Gear Works and gave them a call. I got a quote to fix the zipper that was less than buying another new pack, plus the pack was otherwise in perfect condition and felt wasteful to just buy another one out of convenience.
The turnaround was way faster than anticipated and you can't tell there was ever any damage. The repair even included the hole in the pocket.
I mean wow. Somewhere I read that my item may be returned in better condition than received. In this case, I can verify that to be true.
Seriously, it may be more convenient to buy a new thing, but by doing the environment a solid you're also helping some local folks make a living at their business. read more