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Larkridge Shopping Center

4.0 (1 review)

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3 years ago

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The Orchard Town Center

The Orchard Town Center

4.0(22 reviews)
2.4 mi
•$$

Summer at The Orchard is always fun. Between the Summer Concert Series, Farmers Market Sundays,…read moreCrafts and Cocktails Events and so much more, The Orchard is one of my favorite outdoor shopping mall. The management of the facility seem to know how to do it right as the mall always has a lot of foot traffic, a seemingly high retention rate of retail stores and hosting family friendly events. Shoppers have access to brands ranging from boutiques (Chico's) to casual (Marshall's). The setup at the town plaza for the outdoor concerts is very accommodating to businesses (accessible for patrons) and attendees (allowing for a seating area as well as a dance "floor"). For the latter, no coolers nor outside alcohol are allowed but camping seats and well mannered doggies are!!! And even better, the concerts are always free and welcoming to all.

While many of the shops are fine, the management of this place is a joke…read more - many/most of the shops don't have their hours posted, or even signs indicating if they are open. In talking to the people working there, this was because management won't allow them. So this means you could go but discover a shop is closed without any indication, or when to come back. - several stores were burglarized recently, but the management just swept it under the rug and didn't bother to let the other shops know, leading to a few more burglaries. Does this place not even hire security at night? I'm torn, because I don't want to hurt the individual shops. But if the management continues to act this way towards the tenants, I wouldn't be surprised if people just close up shop, and frankly, I wouldn't blame them.

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The Orchard Town Center - Petty Nicks Experience

Petty Nicks Experience

The Orchard Town Center - The Orchard Town Center

The Orchard Town Center

The Orchard Town Center - The Orchard's 3rd Annual Craft Beer and Wine Festival

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The Orchard's 3rd Annual Craft Beer and Wine Festival

DICK'S Sporting Goods

DICK'S Sporting Goods

3.9(14 reviews)
0.2 mi
•$$

I just wanted to take a moment to recognize the outstanding customer service my mother and I…read morereceived at Dick's Sporting Goods from a young gentleman named Yahir. He truly went above and beyond to help us find the perfect pairs of shoes. His knowledge of the products, patience, and willingness to answer all our questions made our shopping experience exceptional. What stood out the most was his kindness and professionalism--he took the time to ensure we had everything we needed without making us feel rushed. Because of Yahir, we are now forever customers of Dick's Sporting Goods. It's clear that the company values great employees, and we are so grateful for the excellent service he provided. Thank you, Yahir--you're a rock star! And thank you, Dick's Sporting Goods, for hiring such incredible team members.

So I'm not sure why this is the first review that is being seen as I know that I have left one…read morebefore but maybe it was a different location. Anyway I would like to give Kudos to the excellent customer service that this particular location has extended to me and my family. when walking in you are greeted, asked what your looking for and directed to the section that may have what your looking for. After that they notify the associate in or near that dept that you are headed their way so they may assist you. On this particular occasion we were returning a bike recently purchased, as it had a manufacturer defect. Upon calling the store I explained the situation to Travis, the store Mgr and he quickly went to check stock to replace the defective product unfortunately they did not have one, so instead he offered to upgrade the bike at no cost to us and said he had a few choices my Son could pick from. Upon arriving we were met by SJ another store Mgr and informed us that he had been made aware of the situation and was expecting us, he than called back to the department associate to let them know we were on the way back to him. After my Son made his selection to our surprise SJ showed up back in the bike department to be a second set of eyes that completed the safety checklist that was performed by Moe the on duty bike tech at the time and also to make sure the transition went as smoothly at possible. I personally have not received this level of excellence in customer service for a very long time and even upon asking about a new shipment of YETI coolers SJ advised me to call the store as to check stock so I don't waste a trip. But in the end if you have any needs as far as any type of sporting goods this would be the place that I would recommend the only thing that seems to be lacking is the fishing gear which is no fault of their own blame COVID for that. But honestly even though we live closer to another location this is now my "new" home store. Definitely recommend on customer service only if that gets you in there. P.S. they also offer points for purchases and points for steps!!

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DICK'S Sporting Goods
DICK'S Sporting Goods - Outside

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DICK'S Sporting Goods

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Larkridge Shopping Center - shoppingcenters - Updated May 2026

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