Re: Complaint - North Shore Concrete, LLC I hired North…read moreShore Concrete, LLC based on positive reviews and initial professionalism. While the subcontracted crew performed well, the finished project had significant defects, including concrete splatter, uneven stamping, improper drainage causing water to pool toward the house, and incorrect step dimensions. These issues were acknowledged but later denied by owner Ryan Thomas, who refused responsibility and closed the contract. The subcontractor initially offered assistance but stopped communicating after months. I advise caution regarding workmanship, accountability, and warranty support

Instead of apologizing for not returning calls, emails, texts and for not filling out contract…read morecancellation form, Northshore didn't take any responsibility. Not the customers fault when business is unresponsive and refuses to cancel the contract. This was all Northshore's responsibility to cancel contract and fill out insurance forms that they received multiple times. We had already canceled on our end, but the bank and insurance company needed Northshore to sign off. We did our part to cancel. Ignoring the paperwork and trying to blame client doesn't fulfill Northshore's responsibility to complete cancelation. Bad way to do business. Things were going well until the city refused to approve the garage rebuild. I asked if Northshore was still interested in just repairing our garage. They said yes. But then, nothing. It was always an excuse why they could not schedule an estimate for repair. If they didn't want the job, they should have said no. Instead, I had to call, text and email frequently to get any response. I needed them to cancel our original contract so the mortgage company would give the money back to our insurance company and not 1099 Northshore. No response for months. I finally sent our cancellation notice to the mortgage company and let them know what they needed to do. Not sure if they did their part but probably won't hear from them again. Disappointed in how things turned out.

In 2022 this company replaced my roof- I was so pleased with the work. There was easy communication…read morewith the company and the work was done efficiently. The crew was great and the price was reasonable. Fast forward to today- a squirrel got into my furnace through the roof - long story. Jeff, the owner, came the same day I called him, had a crew over the next day to repair the squirrel damage and fix a little siding too! Charged me a fair price. I highly recommend this company. I will be getting gutters next from them.

I am a retired Builder and knew of their reputation, He just completed a entire hous of windows…read more If you can get them you will be happy. They go above industry standards.

They were doing work next door to me on a new build and blocked most of my driveway. Left me a…read moresliver of space to squeeze thru. When I asked the worker to please move over about 6-8" he got biligerent and told me to leave him alone and call the cops. What? The manager was just as bad when I called him. Then when another service truck came to do work he moved over 6-8". Why couldn't he have done that initially instead of making a huge deal and throwing a fit when I asked him to move over. Completely uncalled for and rude. What was a simple solution turned into something ridiculous. I I will never do business with them.

Remove and replace gutters and downspouts on a two story house with attached garage. Vinnie and…read moreChris supplied gutters that matched the trim on the house. They did a great job on the installation, and finished in less than one day. They used magnetic devices to ensure that there were no loose nails on the ground around the house and on the driveway. I was very happy with the quality of the job and the service. I highly recommend them.

I recently hired JA Homeworx, LLC for a roofing and siding project, and I regret choosing them for…read morethe job. While the initial communication was professional, the final result was disappointing. They subcontracted the work, which I wasn't fully informed about upfront, and the quality of the work clearly reflected that decision. The attention to detail was lacking, and even today, if you closely inspect my home, you can still see the inconsistencies in the work. When I reached out to the company to express my concerns--not only about the aesthetic issues but also about water spots and condensation forming on my ceiling--their response was slow. Jeff quickly dismissed my concerns, suggesting I get a second opinion if I wasn't satisfied with their work or that I could refer to the installation instructions. Upon reading the instructions, I found that their contractor hadn't fully completed the job, which added more items to the list. They agreed to come back to make repairs, but the crew that arrived simply removed most of the tape I had placed and poorly applied globs of caulk around my home. I requested another walk-through of my home, and they sent Jordan out. While he was more pleasant and professional, he was still slow to respond and made me feel as though I was asking too much. As of today, four months after the initial work was completed, they've fixed what they could, applied a lot of caulk, and hope they've found the cause of the leak on my ceiling but have failed to address the condensation that forms down an entire exterior wall. Here's to putting this project behind me, while I'll have to learn to accept the poor workmanship, I'm just hoping I don't encounter issues down the road.

We had JA HomeWorx complete three jobs for us totally around $100,00. The first one was great:…read morereasonable price and quality work. The second job had issues throughout the process. First, the work is completed by subcontractors, and while the quality is great, communication is lacking. Jobs are rushed, and details are overlooked. The second job JA HomeWorx completed was at our rental in Platteville for hail damage. The repairs involved replacing gutters, the roof, and some siding. Again, the quality of their subcontractors was excellent, but details were overlooked. The three main issues were that the window flashing was not the correct color, a gutter was placed incorrectly, and water meters were removed and thrown away. They did give me a credit for the incorrect flashing color and helped the city replace the water meters. The gutter issue wasn't fully resolved, but I accepted their solution after it was moved twice. I have attached pictures. The house did not have a gutter running down the front; their subcontractors installed the gutters without knowledge of where the original ones were located. They did make multiple trips to try and resolve this issue, but this job was rushed, and details were overlooked. Jordan admitted that this job was rushed to get it completed ASAP because we were selling the house. The third job was also for hail damage on a four-unit condo building. The one issue was I was promised that we would schedule the repairs so I could be onsite (I didn't want details overlooked again). I was very frustrated that I was not given any notification that repairs were going to be made and only became aware of them when notified by one of the owners who were home.

Our roof is complete junk - overhang is larger than it should be, shingles aren't adhering and…read moreflopping in the wind, and there is a hump in some of the shingles - the company says it is all normal and everything looks fine. They also tore our gutter guards off without informing us until they were done and now won't help to make their mistake right and help us replace them with what we had. Be warned - DO NOT GO WITH THIS COMPANY!

West Bend Construction went above and beyond in every aspect. You will not be disappointed when…read morechoosing them for your roofing project. I highly recommend them and will definitely be referring them to my friends.