Friendly staff, Dr Tom is thorough and kind. Good selection of eyewear. Has another location with…read moremore equipment for other types of eye testing

Everyone at Chariho Eye Care has been very helpful over the years. They are courteous and take care…read moreof their customers well.

I recently had the pleasure of experiencing the most enjoyable and informative eye exam that I have…read moreever had; moreover, their professionalism, attention to detail, and genuine sincere concern for their patients only epitomizes there High Level of Expertise in the area of Optometrists. I would recommend anyone who is pro active with the health of their vision and eyes to allow this staff to take care of you and allow to see as clearly as posdible.

I've never been to an eye doctor before, and even with COVID regulations they made it such a smooth…read moreexperience! Everyone there was so friendly, they talked me through every step and the doctor was extremely personable and answered all of my questions! Highly recommend.

Came here because my partner recommended Dr. Kivlin, had an eye exam they found plaque in my left…read moreeye made sure that tests were done to find out where it came from more than my cardiologist or cardiovascular doctors have done check my neck found mild plaque there I would highly recommend this office and this doctor

Hello, Great eye doctors and staff…read more Dr. Whalen is top notch along with Ellie (Medical assistant) and Savannah (Admitting dept). Norwich Ophthalmology is blessed to have them working there. just wanted to share that with anyone looking for a great eye care facility.

I would say that the staff are friendly including the tech. The doctor was somewhat impersonal…read morewith a persona of just being overly business-like like she was behind on her patients. I trusted her diagnosis and referral to a specialist, however. My 92yo Dad had a botched cataract operation from a different ophthalmologist in another practice, and thus, he has only one "good" eye that I would entrust to only the best doctor. I'm hoping they are it at Norwich Ophthalmology.

I highly recommend this place for any eye problems you may have. I have gone here many times over…read morethe last 15 years, to both the Norwich and Groton offices, for glasses, annual checkups, and eye issues. At both offices, the staff, technicians, optometrists, and ophthalmologists have all been pleasant, efficient, and very attentive to my needs. The quality of care here, across all areas, is very high. I recently had cataract surgery with Dr Anish Shah, and I could not have asked for a better experience. Dr Shah was very knowledgeable, efficient, and personable. He answered all my questions (including ones I didn't think to ask) and he has a good sense of humor. The surgical coordinator, Stephanie Hyde, was also wonderful to work with.

DON'T GO THERE. I went for a routine annual eye exam and they ran this visit through my med plan…read morevs. vision plan and claimed it was a medical exam with a diagnosis of dry eye, age related deterioration, and the start of cataracts. This is a scam. I called to see why they didnt run this through my vision plan and she stated 'It's was a medical exam with a diagnosis'. Save yourself money and time and don't give them a cent of your money. Don't go!!! I was in the chair no more than 10 minutes and out the door. They did nothing different than any other eye doctor has done. BILLING SCAM!

They charged me $403 for the glasses and $446 for the eye exam for a total of $846 for one visit…read more They didn't warn me in advance what these amounts would be. I was unpleasantly surprised. You can do better elsewhere.

Ive been to visit Proffesional Eye care several times now and as a result they have won me over as…read morea lifetime client! He has impeccable attention to detail and went above and beyond to make sure that my questions were properly addressed in a thoughtful way! James and his team take Proffesionalism to a whole new level and have made my experience of getting an Eye exam from boring to enjoyable as he was so efficient!

The Doctors (Dr Sanborn) is great. Unfortunately, the practice manager is not. They failed to…read moreaccurately submit to the insurance for the 100% covered yearly preventative exam, thus causing a co payment to be needed. Called the insurance company and they said that the office didn't submit the correct coding, called the practice manager back and she said that is 'how they do it'. The practice also has a cool digital retinal mapping instead of dilation, but...the price increases every 2 years - same machine, so unclear of why the price is going up. In the end, the front end of this business has inept staff (their original office manager retired and she was great and I had no issues at all with my insurance being coded correctly). The new staff are arrogant, needless to say, I will be not continuing with care here.

Just had an eye exam done today and the staff was so nice! I had Dr.laumorax give me the exam and…read moreshe was so friendly. They have a nice selection of glasses and overall it is a nice business :)

I went to Dr Duhaime to have a few teeth extracted. One wisdom tooth and 2 that had failed root…read morecanals. He discussed with me not to take the roots out of the wisdom tooth, just to cut the top portion of the tooth off so there would be no nerve damage. I had also told him I wanted a dental implant where another tooth was being pulled. When I woke from surgery he told me everything was all set and if I had any problems to call the office. A few days later, I was in a lot of pain and figured it was a dry socket, not to mention there were bony pieces sticking out everywhere! Dr Duhaime had gone out of town and I had to see his stand in. They packed my dry sockets and told me to go back to Dr. Duhaime. When I went back to see Dr.Duhaime he also repacked my dry sockets but said it would get better. I had to go back to him daily for over a few weeks to check my dry sockets and he also removed more of the bony pieces that were coming out. I was still in a lot of pain after 6 weeks and went to my general dentist. He took x rays and found Dr. Duhaime had left me with 2 sets of roots in 2 different areas, including where I wanted my implant! The wisdom tooth roots he left were exposed and causing me unbelievable pain. There was also damage done to the root of the tooth in front of the extraction sight. Again, his response was it needs time to heal. 4 months later, I'm in Michigan and thankfully found an oral surgeon that was able to go back in and fix the mess Dr. Duhaime left. He told me leaving the roots behind usually isn't recommended because they have a high failure rate. Thanks Dr Duhaime for costing me twice as much money to have my teeth fixed because you were having a bad day or just stopped caring?

Dr. Duhaime saved my 90yr old mother from a deteriorating tooth infection that sent her to the…read morehospital two weeks prior. Her condition went undiagnosed by multiple doctors over this two-week period. If we had not taken her out of rehab to see Dr. Duhaime her condition may have become life threatening because of her frail condition. Within minutes of seeing my mother he made arrangements for an ambulance and oral surgery at RI hospital. The surgery was a success. I cannot thank him enough