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    Lansing Auto Mart

    3.4 (5 reviews)

    Services - Lansing Auto Mart

    Auto loan

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    2 years ago

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    Travis S.

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    3 years ago

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    4 years ago

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    Travis S.

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    9 years ago

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    11 years ago

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    Car City Wholesale

    Car City Wholesale

    (4 reviews)

    BUYER BEWARE! Since they deleted my last review I'll make another. When you first pull into their…read morelot you will notice there are zero buyers guides on or inside any of the vehicles. I bought an 2018 Ram from these guys on Oct 29th. 6 days after I bought it I had a message pop up that stated "immediate air suspension service/repair required" come to find out in was in the shop 3 days prior of me purchasing it for the exact same thing. They cleared the codes and said it was good to go. I called them and took it in. They had it for a week and a half. Short time after they "fixed" it I have the same message popping up. I was suspicious of an exhaust leak the day I bought it (have video evidence of the leak) it's been confirmed twice (by their service and another shop) that there is an exhaust leak. They refused to fix it "to expensive" is what i was told. Curtis Darby and his entire service crew are either to incompetent to fix issues on vehicles that come into their shop or they enjoy cutting corners to save some money. Now my wife, kids, and I are breathing in carbon monoxide driving down the road because of this. I spent 27k on this truck, hardly put 300 miles on it and this is what i have to deal with. Do yourself a favor and don't purchase from these guys. The kansas Attorney General has been notified because of the implied warranty of merchantability and consumer protection act which both have been violated by them.

    The salesman was horrible, customer service needs an overhaul badly. The salesman didn't know where…read morecars were or what they had. We found the cars and people were test driving them or they were in the closed storage lot further down the road. The guy we talked to had a horrible attitude towards us as buyers and made continued snide comments. Talking about how our budget was low when we were trying to find an affordable car. To make matters worse he was the only salesman you could find and he walked away from us to assist other customers. I would not recommend that you even attempt to purchase a vehicle from here because I'm sure that our service experience was only the tip of the iceberg for what could come later.

    J.D. Byrider

    J.D. Byrider

    (2 reviews)

    i received a 2010 acadia in november 2022 to replace the 2010 dodge journey i purchased in…read moreseptember of 2022. the reason for the exchange of vehicles is because the dodge journey stopped on me multiple times. the acadia has been in service "3 times" for two weeks each time. today, i went to j.d. byrider 2520 burlington st. north kansas city, mo 64116 and spoke directly with the general manager jeff allen!!!!! i spoke directly to general manager jeff allen who told me he was taking my acadia for a test drive to see what the issue was (so he said) and to give him 20 minutes to drive the acadia. i waited for jeff to return for 2hours, even though i saw jeff pull back into the lot. i left the lot after no one was able to find jeff (hey jeff this is not hide and seek). after leaving the lot i call 4 times and no one has seen jeff still. his office extension keeps going to voicemail. do not purchase a car from byrider they prey on people with credit challenges by sale vehicles for double the market value with high interest rates. save yourself the headache and frustrations. iif anyone is having issues lets join forces to protest, do a press release, or file a class action lawsuit reach out to me!!!!!!

    For a company that sell cars they don't seem to know what they're doing in the paperwork dept. My…read morewife went to get our vehicle registered and the inspection sheet was done wrong, and then they didn't notarize the Lien release. Went back and forth to the dealership and dmv twice and they still didn't have it right. I make aircraft parts. It's a good thing I don't half ass my job like this lady at jd byrider.

    Leen Motors

    Leen Motors

    (4 reviews)

    I submitted a form for interest on a Mazda Miata and tried to call/text the numerous numbers they…read morehad on their site. I finally got a reply from one of them more than a day later. I was messaging the salesman, Gabriel, about the car details, when to arrange a time to come up to see it, even the possibility of trading in my car. I was able to exchange messages with him on 08/14 and he asked for the info about my current car so that he could look about a possible trade-in. I gave him the information with no response. On Friday 08/15, I was trying to confirm a time to be able to come up to take a look at (and buy) the car. I wasn't getting any response throughout the day, so finally I called a few of the numbers listed on their site. I was able to speak to a man who said that Gabriel was off of work that day, but he would let him know I called, and said I could come by on Saturday 08/16. On Saturday morning, I got a text from Gabriel at 10am and asked if I could come up there at about 4:00pm. He said that would work great and gave me the address to come to. I left Springfield (200 miles away) to be able to arrive up there even before 04:00pm. I was halfway there, and at 02:01pm, he texted me and said that he was just informed that one of the other sales people sold the vehicle half an hour ago. So I called to confirm this with him that it was actually finalized and sold and he said when he went to get the keys for it to bring it around to be ready for me to check out, he was told another salesman sold it. I told him I had already driven half way up there. He said "Oh yeah, sorry. Safe travels home." I completely understand making sales and getting money ASAP, and I understand if other people were buying the car -- what I am upset about is that I drove more than halfway to Kansas City before being texted that the car had sold with basically zero regard for the fact I had been trying to communicate about this car for several days and set up a specific time to come up. I know there's always a "risk" someone will buy it before I am able to. The lack of communication throughout my entire experience with them was so poor and they almost acted as if I was an inconvenience to be calling and asking questions. I had to call/text 5 different numbers before I could even get a response from anyone. Then the communication with Gabriel was very limited. Had to call a different person on Friday just to make sure it was still good for me to come up on Saturday. Re-confirmed with Gabriel on Saturday that I should come up there and he said yes, that was a "perfect time" for him -- only to be texted that it sold after I had driven over 100 miles to go see it. Extremely disappointed in the customer service, lack of communication, and very little regard for my time, when I arranged an appointment and had to travel in order to go up there, only to be met with a casual text of "it sold". If they aren't communicating well with you, just don't even bother with this place. They clearly didn't care about a potential customer who was going to be paying them thousands of dollars for a car. Do better by people, because this was ridiculous.

    they do not respond to emails, text message and when I called them to send a video of the vehicle I…read morewas interested in, the manager said e would d it the next day or two....never did. TERRIBLE customer service before even try to by the vehicle!!!

    Lansing Auto Mart - autoloanproviders - Updated October 2026

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