We purchased a vehicle from then a few years back. Were told clean title, no accidents etc…read more Perhaps there were no accidents, but very soon we started having issues indicative of flood damage. The upholstery on the top started coming down as soon as the humidity started in the spring. There were water leaks that caused the floor board to be soaked every time it rained. An expensive module needed to be replaced within a few weeks of purchasing. Someone asked if we had purchased their extended warranty and were shocked that it hadn't been offered. Pretty sure we know why it wasn't offered. Was interesting experience and it taught us to shop elsewhere.

super honest and helpful dealership with good prices. Loved my car from here would definitely…read morerecommend!

I typically do not write reviews, however, my experience with HAWK Auto was extra-ordinary and I…read morefelt compelled to share. I discovered HAWK Auto as I was looking for a used hybrid sedan online and found a 2007 Toyota Camry Hybrid in excellent condition. I called the number listed in the ad and Sean (co-owner) responded to my voicemail within the day. I must admit, at first I was hesitant about this dealership which was simply warranted by appearances of the facility, which are rugged and more shop-oriented. However, the associates and owners at HAWK have a high level of integrity which is shown through their excellent customer service, the quality of vehicles they choose to carry, the extremely high level of product knowledge, and their desire to build relationships with each of their customers. Sean & Mario both were willing to spend the required time with my wife & I to ensure our questions were fully satisfied and that we were comfortable with the transaction. At no time did we feel pressured to make a purchase, nor were we made to feel like we were a burden when our due diligence took longer than might be typical. My experience listed here is most definitely worthy of a high review, but the extra-ordinary aspect of my experience with HAWK comes in to play several months following the purchase of the vehicle. The title of the purchased vehicle was delivered via certified mail the very week I was moving houses and tragically became misplaced. After months of looking through papers & boxes, we deemed the title lost. Unfortunately, the vehicle had not been registered and now we had to get a replacement title. After contacting the DOT, the insurance company and the lien holder, all counsel suggested the dealer would have to request a replacement title. What made this extremely difficult was HAWK purchased the vehicle through an auction house in GA, who purchased the vehicle from a leasing agent in FL. Each transfer in ownership was hand-written on the title, so the last recorded registration was still in FL. In order to get the replacement title, Sean was required to spend a tremendous amount of time researching, tracking down involved parties, and initiating on my behalf the request for replacement title. This process spanned many months, involving multiple hours of work on HAWK's part in order to remedy the issue, and Sean was always quick to respond and very professional with each correspondence. At no time was I ever made to feel like I was a nuisance or inconvenience, which I know this issue must have been a large source of frustration for Sean. I do not know of many used dealers that would have put in the time and effort for a single customer who had already made a purchase. This, to me, goes way above and beyond the typical expectations of a used dealer and Sean has demonstrated his dedication to me as a customer. For that I cannot give him a high enough rating and I will always go to HAWK Auto for all of my used vehicle needs in the future.

What a great experience. Just purchased a vehicle I've been in the search for some time now. Sean…read moretook care of me from the first step to the last with no hiccups. I couldn't have wished for a better experience. My family and I have now found a homegrown dealership that we can use for the rest of our lives.

I recommend. Quick to get in and estimate. Car ended up being too far gone to spend on fix. Not…read moreshops fault. They were fair and straightforward. I recommend

Quality work at reasonable prices. I was able to get an appointment quickly. They performed the…read morerepairs in the time frame they quoted. Kevin

Having been to KC Car Emporium this past year and being so pleased with my purchase I had to tell…read moremy Girlfriend about them when I found out she was in the market for a new car! Keep in mind we have shopped around the city from car lot to car lot I was sure we would find something she would like at KC Car Emporium! As expected we had a few cars in mind and they met our needs on all of them! We were assisted by a gentleman named Fred and he couldn't have been more hospitable with helping us. They always have the best feedback and knowledge on all of the cars the lot has to offer. The great part about this car lot is they allow you to drive anything you want with no questions asked, some lots in the past that I've been to have given me a hard time about taking one car out, let alone 2 or 3! With that being said we came to an agreement on a car and were approved to purchase! I would recommend this car lot to anyone, everyday of the week! Thank you KC Car Emporium!

They sell lemons. Do not buy here. I lost 13 thousand dollars from this place because they won't be…read morehonest about a cars problems.

Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!

Theron Coleman was our salesman, and he was very professional and helpful. He explained everything…read moreto us in a way that made sense and didn't try talking over our heads. We got a very nice used vehicle with low mileage at a reasonable price. I recommend Direct Automotive.

Amazing family owned business!! Been supporting them for almost 20 years now as they always support…read moreour families vehicles!! They are epic, caring l, honest and respectful!! I wouldn't have purchased vehicles even for my kids from here had they not. My dad has also bought his newest vehicle here after my great experiences

If I could leave 1 star I would. I took my young daughter here and she bought a car from them. They…read moreknew she was young, didn't have much money, and needed something dependable. They sold her a car that had been in an accident, claiming it had been minor, and the car was in great shape and repaired. She has already had to spend thousands to get the car repaired, and new issues keep surfacing. They purchase auction cars (although they will tell you they don't), and do not do all the necessary work to make them safe on the road. Take your money elsewhere! Still not sure? Go read their 1 star google reviews and the dealership responses. We should have done that before purchasing.

I have a CD with NBKC. The rates and getting the money into the bank was great. came time to cash…read moreit out after maturation, the system wouldn't let me cash out to an external account. I came into the bank and Bethanie at the branch was AMAZING. she helped me with my options. Systems were frustrating but saved by the wonderful employee At the branch!

MORTGAGE LOAN GONE WRONG! Well, where should I start with…read morethis unforgettable and regretful experience?! Greg Ramirez that slippery and slimey loan officer from the beginning after demanding transparency where he held those cards cose to his vest! He knew damn well as I indicated multiple times I was working with another lender to keep him honest and then this and it all makes perfect sense looking back! **************************** Mr. Bartkoski and Mr. Schlimmer: Greg Ramirez is copied for awareness and continuity as our assigned loan officer. At this time, I am not alleging that Greg personally initiated or authorized the appraisal withdrawal. The documented problem is an NBKC institutional and operational failure that executive management must investigate and address. On October 5, I contacted VA Loan Guaranty directly on a recorded line because NBKC had not provided an accurate and transparent explanation for the appraisal delay. The VA representative confirmed that: The appraisal was originally assigned on September 21, 2026. A request to withdraw the appraisal originated from NBKC. The appraisal was withdrawn on September 25. It was reinstated later that same day. Shannon King of NBKC was identified as the person associated with the withdrawal ticket. The withdrawal and reinstatement moved the VA appraisal timeliness date to October 9. A transcript of the recorded call is attached. Regardless of which NBKC employee initiated or processed the withdrawal, this represents a serious breakdown in NBKC's appraisal controls, internal communication, management oversight, and borrower disclosure. Despite my repeated written requests for complete transparency and identification of anything delaying the appraisal, NBKC never informed us that its own internal action had interrupted the appraisal process and changed the VA timeliness date. That failure materially disrupted the anticipated closing schedule. My wife and I are living in temporary accommodations, and NBKC's handling has exposed us to additional lodging, moving, storage, and related expenses. Because of NBKC's deficient handling of the appraisal process and the resulting loss of confidence, I am moving this transaction to another lender capable of completing it with accountability, transparency, and competent execution. I require the following in writing: Shannon King's complete title and role at NBKC. The identity and title of every person involved in requesting, approving, processing, or reversing the withdrawal. The exact operational reason for the withdrawal. The complete internal timeline, including the withdrawal ticket, timestamps, notes, communications, and reinstatement request. An explanation of why the withdrawal was not disclosed to us. Whether NBKC personnel understood that the withdrawal and reinstatement could reset or extend the VA appraisal timeline. Identification of the manager responsible for NBKC's VA appraisal process. Identification of the control failure that allowed this action to occur without timely borrower notification. The corrective action NBKC is taking to prevent another unauthorized or unnecessary disruption. An explanation of how NBKC intends to address the financial consequences caused by this avoidable institutional failure. Written confirmation that NBKC will cooperate immediately with the transfer of the VA appraisal case and available loan documentation when I provide written instructions. This notice does not presently authorize NBKC to cancel the loan, withdraw the appraisal again, release the VA case, terminate the rate lock, or alter or destroy any record. Until I provide express written instructions, NBKC must preserve the active loan, current rate lock, appraisal assignment, VA case, title information, disclosures, underwriting records, correspondence, recordings, internal notes, tickets, audit logs, and all electronically stored information concerning this transaction. Once I identify the replacement lender and provide written transfer instructions, I expect NBKC to release the VA appraisal case and transferable documentation immediately and without creating another delay. Please acknowledge receipt today and provide a substantive written response no later than 12:00 p.m. Central Time on October 6, 2026. All communications concerning this escalation must be provided in writing. Please do not substitute a telephone call for the requested written response. STAY CLEAR OF NBKC AT ALL COSTS / EPIC FAILURE!!!