This business is permanently closed. It was a good business, he fixed my lawn mower and snow blower…read moreseveral times. But it is shuttered now and no longer in business

We've dealt with Rosen for years. Bought a rebuilt snowblower from him which lasted for years…read moredespite being a fairly old machine to begin with. He gave us a one year warranty and after that did all our repair work at very reasonable prices and very quickly. He is very honest and straight- forward, I highly recommend them.

Corresponding online I told him I would be at the address given to me at the scheduled time. Drove…read more2 hours, arrived 5 minutes early, no response. Left my phone number, no response. Still have not received an explanation. Would avoid doing business at this time.

He cancelled the appointment. Then never shown for the next appointment. I went to someone else to…read moreget the issue fixed.

I brought my Toro snowblower (single stage) in for a repair to the cable that controls the…read moreauger/paddles. This was the second time I brought it in. The first was a few years ago after I bought it off of FB Marketplace and their was a significant problem. Both times they fixed the issue, explained what they did, and did it very fast!!! Highly recommend this place.

I had a problem with my Simplicity riding mower. Called a couple other stores before finding Tony…read morein service at A-1 Outdoor Power. Explained my challenge and Tony was good enough to give me his cell number asking me to send a picture. Minutes later he called me back and talked me through what turned out to be an relatively easy fix. Tony totally went the extra mile. The alternative would have been my spending a couple hours of my day loading the mower on a trailer back/forth and spending money I didn't have to. Customer Service par excellence!!

I have bought a Toro-zero turn from them. Works so good! I beat the ever living piss out of it and…read morewhen I do bring it in for repair work etc The service I receive is phenomenal from the man behind the counter, too the service man calling me updating me. I have nothing but good things to say about this Ham Lake Location. I will continue to use them for whatever I need. Buying chainsaws you name it, solid store too go too.

Ill have to say Ive had a great experence with parts and service , very professional and pleasant…read moreto work with ,

If you are having John Deere mower problems- don't bother stopping here. They won't really talk…read morethrough your issue- they'll just tell you to bring the mower in for their service department. That may sound reasonable- but when you live some distance away and have to load up the mower to bring it in for service- it's not optimal. This also seems a bit short-sighted as when we decide to upgrade our John Deere mower we won't come here due to this epic customer service fail.

I purchased a John Deere x330 it comes with a 4 year warranty, however every time I need a repair…read morethey are 3 to 4 weeks out to repair it. No one can be a month in June without mowing... I see no point on having a 4 year warranty. Now you know!

Great experience all the way around. They picked up and dropped off the snowblower which was a…read morebonus. Quick repair and reasonably priced. We will use them again.

Review #2: I have a…read morecraftsman riding mower that until being serviced by Matt, went without regular maintenance for about 6-7yrs. I used Matt's pick up and delivery option this round and it was so convenient! While the mower was being serviced, my lawn decided to grow the thickest it has grown all summer so, my mower had its work cut out for it when Matt dropped it off. I got a full tune up and carburetor clean and blade replacement from Matt. Once I turned the ignition on, I instantly felt the difference in quality that my riding mower now had compared to before it was serviced. Smoother cutting, less vibration and quicker start up. I'm truly amazed at Matt's craftsmanship and I will be taking my equipment to him as long as he's in business!

I needed to get a jump start and wasn't finding a shop still open. I called them and they sent a…read moreperson out in 30 minutes. They were very professional and helpful. I highly recommend them! The price they charged me was the same that I paid for by others 5 years ago.

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