The agent we dealt with is Kimber who is professional, friendly, accommodating and just wonderful!…read more The rental unit was nicely decorated, clean, well -stocked, had nice amenities (pool, hot tub, gym) and in a great location. Any small issue that came up was quickly resolved by the friendly and competent makntenance person. i highly recommend Solterra Vacation Rentals!

Solterra is amazing. They have been by far one of the best real estate companies that I have had…read morethe pleasure to work with. They are easy to communicate with, reliable and honest. We look forward to recommending them to both family and friends.

We worked with Angela to buy a new home in the Fairfield area, and subsequently to sell our condo…read morein a nearby development. Angela was extremely helpful with both transactions. She provided advice and counsel as needed, and was very professional in her dealings with us and the sellers (buyers). Her knowledge of the Fairfield area and of real estate transactions was extraordinary. In addition, she is just a very nice and fun person to be associated with. We will certainly work with Angela again, should the need arise.

From the first phone call I placed to Angela until the ink was on the final closing documents, she…read morewas on top of everything. She gave us a very comprehensive estimate of what our house was worth and what she thought it would sell for... she was quite accurate! She handled every detail and kept us informed. When we were anxious for things to move forward more quickly than they were, she boosted us up! When you're selling your home, you want to feel confident that the person in charge knows what she's doing and has your best interests in mind. This is Angela Tennison. I would highly recommend her for all your real estate needs!

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

My wife and I booked this property through VRBO and it is managed, rather poorly, by Elite Vacation…read moreRentals. The property is the Strawberry Cabin - Fire Pit, Fireplace & Pets on VRBO and AirBNB. I fully expect to get trashed for leaving this review as Brenden Hesser attempted to intimidate and he threatened me when I told him I was looking forward to sharing my experience. While this is a cute home, it is not what is advertised and it is not being well maintained. The fireplace never worked correctly and this is you main heat when it's cold (it is a gas fireplace) when the handyman came out to "fix" it, he told me the reason there is no flame is because the glass of the fireplace is filthy on the inside and, unfortunately, there was no way for me to access this to clean it and he did not. The TV didn't work and needed service by the handyman. The cabin is also not remote like the description suggests. The location is nice, it's just not what is in the description. It is a nice sub-division not a remote getaway in the woods. We were also without water for about 2 hours on our second day. The handyman said they have been servicing the water throughout the development all week but no one thought to tell me that prior to booking. The towels also smelled so badly that I had to wash them prior to using them. I plan on reporting this to VRBO and other agencies to hold Hesser accountable and make sure people know what they buy. Realtors in AZ are held to a higher standard. I am thankful Visa protects my purchase. Now I suppose I wait for the promised retaliation.

This was a horrible experience for myself and my family, largely due to Jen, from the property…read moremanagement company. I read the other reviews and noted that everyone commented on how clean the house was, however that was not the case for us. The floor was filthy and had food on the floor behind the table, the dishes were dirty, the blinds in one room were broken so unless you wanted to be up with the sun, the room was unusable. 2 showers leaked water as the molding was broken...Worst of all was the ants all over the kitchen floor and spiders in one bedroom. We could not walk barefoot because of how many there were. Yes, we took pictures of all the issues and sent it to management. They did offer to spray for ants, however there was no non-toxic options and I did not want my family, which includes 3 young children, breathing that in. We just kept killing them. There was no offer to clean the home, fix the broken items or refund the greater than $500.00 cleaning fee, given that we spent hours having to clean the home and rid it of bugs. We even have picture of the bites. All Jen would say was that this would be resolved for the next renter, which does US no good. She also incorrectly stated that we refused to let them fix these issues, which is a lie. Landscapers were there for hours one of the days, the jacuzzi maintenance company was there one of the days. The only refusal was for a toxic ant spray. She was highly unhelpful, borderline rude and arrogant and clearly has no concern for how the renters experience is. The home is a beautiful property, however was not prepared for our arrival at all, despite booking weeks in advance. We were even given the wrong code to enter. The entire experience was stressful and the attitude and response from Jen is what made it that much worse. I will be sure to avoid any property managed by this company in the future.

Laury represented us as buyers in our recent purchase of our new home in Oro Valley. Laury…read moreanticipated our needs, was completely prepared at each step. Her attention to the details and knowledge of the process make a complex transaction smooth and nearly stressless.

Laury from Vail Realty was an essential part of buying our first home. She guided us through every…read morestep, and was quick to respond to all of our questions. She was highly knowledgeable about all parts of the process. Before, during, and after closing, Laury went above and beyond to help us in any way she could. I cannot recommend her enough.

Just so bad. I rented a house and when we moved in it had dirty walls and carpets, we took note of…read morethat. By the time we had to move out, we delivered a house in better shape than when we moved in, even payed for professional carpet cleaners how they asked in the lease agreement. I already thought this was unfair. Why should I pay for clean carpets to the next tenant when they didn't even bother cleaning it for me? But the worst part is, after leaving the house better than we received it, we were still billed over $1,000 from our security deposit for them to paint dirty walls (that were exactly in the same state from the beginning of the lease). They also billed us for carpet cleaning even though we already payed for cleaners specifically from the company THEY asked for. This is what happens when you have good tenants but a shitty landlord. You need both to get 5 stars, but rincon deserves 1. If you do end up renting from them, don't even bother cleaning the house or hiring anyone, you'll just end up paying double.

Worst management company ever . They couldn't care less about property management or there teams …read more Tara and Monica are both rude and unhelpful . Reason why they have such low reviews

Im writing a review because I wanted to warn potential customers of what kind of people they may be…read moredealing with. I submitted inquiries for quotes for a few available units looking to stay for a month on the Desert Moon Vacation Rentals website. A one bedroom and a two bedroom as a solo guest. The one bedroom was very small and I saw a two bedroom that had more space also available so I inquired about both. I also asked a question on the website after, asking about mail and food deliveries saying "are we allowed to get mail or food delivered to the apartments?" By saying "we" I simply meant the entire complex and didnt think anything of the wording. I was never implying that as more than one guest. It was just a generalization. After asking that question I got an incredibly weird response back by the owners who seem to think its normal to accuse thier potential guests of hiding something or lying? They stated "your inquiry was for one person but say "we". If you have another person you need to add them to the quote. Please note we live on the property and have cameras so we will know whats going on at all times" - picture attachment. Ummm Yikes. SO unnecessary. Im well aware of the guest policy and know cameras are on the property. That is usually standard when renting airbnb or vacation rentals. The occupancy is for 2 people, so why would I lie about only having one guest? It makes no sense. No, I am not lying. No, I am not hiding another guest. Absolutely no need for you to over analyze everything and say that to me. Absolutely Ridiculous. I was instantly met with accusatory and rude responses from the property managers for absolutely no reason. I simply asked a question. It was extremely bizarre. They seem very odd and untrustworthy of their guests so much so, they accuse you of hiding or lying something right off the bat with no right to do so. Its extremely unprofessional to treat potential guests this way and its a complete deterrent. Why would I stay at a property that is so rude to me immediately? Not ok in the slightest, you have no right to treat people this way. I did nothing wrong! After reading through their reviews on airbnb, I can see this isn't the first time these ladies have been untrustworthy and accusatory toward guests. I screenshotted several reviews essentially dealing with similar experiences about how accusatory these women can be and how unnecessary they act. One lady had a picture of a dog in her profile picture and the owners proceeded to grill her about not allowing dogs in thier rental. She never intended to bring her dog on vacation with her but for some odd reason these ladies made the assumption she was trying to hide it simply because of her profile picture. That is not ok! Just over the top and extremely prying and odd behavior. People can travel without thier dogs and solo travelers can stay in two bedrooms if they choose. JEEZ. I understand if you have had issues in the past with untrustworthy guests sneaking people in but this type of behavior is unacceptable and SO unprofessional!!!! Its a huge red flag. Why be in the rental business and claim yourselves as professionals when you do not trust anyone you rent to and this is how you respond? I was beyond uncomfortable while exchanging emails inquiring about the property afterward and they continued to be very rude and dismissive toward me. Would not give me more information and was just very weird and unwelcoming. They are just mean people. It was so uncalled for. I eventually declined to stay here because I do not deserve to be treated this way whatsoever. I did not do anything and even tried to prove im trustworthy and telling the truth by offering references or letting them read my airbnb reviews to prove I travel solo. I did not have to explain myself but felt it necessary because of how they were treating me. I wanted them to feel comfortable and initially tried to understand why they were suspicious. I have no reason to lie as I have been traveling all year SOLO!!! They declined my offer and continued to be very rude and nasty to me and try to play it off as if they weren't. I was very nice and tried my best to remedy the situation and make it right but apparently that wasn't enough. They immediately did not trust me. So strange..... I would not recommend doing business with these ladies as they are unprofessional and nasty. Beware, they will over analyze everything you do and say. BIZARRE and beyond creepy. I have never had this type of experience when trying to rent a vacation rental before and this was the absolute worst type of behavior I have ever come across. This isnt the first time and wont be thier last. Just to clarify: I believe it was Maria that I was speaking to in email exchanges. Unfortunately, a very unpleasant lady to interact with.

The house is architecturally unique and interesting. That's where it ends…read more The furniture looks like it was all gathered from Goodwill in the 80's. The linens are unmatched, crummy, and old. Curtains are sheets hung on wire. Every cabinet door in the place is nearly falling off. There's a great bathtub in the master suite, but the ancient water heater doesn't have the capacity to even fill it with hot water. You're in very close proximity to the guest house and there's not a ton of privacy from them, as there are no curtains in the main living areas of the house and floor to ceiling windows. The cleaning fee is ASTRONOMICAL and gets you nothing. I loaded the dishes, stacked the linens near the washing machine, stripped beds, and took out all trash - things that SHOULD BE COVERED BY A CLEANING FEE - and was left a negative review for cleanliness. Carla is unprofessional and rude. There are a lot of excellent desert homes in the Tucson foothills area. Do yourself a favor and skip this one.