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    Solterra Vacation Rentals

    5.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    Ask the Community - Solterra Vacation Rentals

    What are your rates? Daily? I need a three week furnished rental starting May 7 what would that cost…

    Thank you for your inquiry. Our minimum stay is one month for all of our rentals. Www.SolterraVacationRentals.com is where you may visit us and receive rate quotes.

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    Desert Moon Vacation Rentals - Guest House

    Desert Moon Vacation Rentals

    2.3(7 reviews)
    12.0 mi

    Im writing a review because I wanted to warn potential customers of what kind of people they may be…read moredealing with. I submitted inquiries for quotes for a few available units looking to stay for a month on the Desert Moon Vacation Rentals website. A one bedroom and a two bedroom as a solo guest. The one bedroom was very small and I saw a two bedroom that had more space also available so I inquired about both. I also asked a question on the website after, asking about mail and food deliveries saying "are we allowed to get mail or food delivered to the apartments?" By saying "we" I simply meant the entire complex and didnt think anything of the wording. I was never implying that as more than one guest. It was just a generalization. After asking that question I got an incredibly weird response back by the owners who seem to think its normal to accuse thier potential guests of hiding something or lying? They stated "your inquiry was for one person but say "we". If you have another person you need to add them to the quote. Please note we live on the property and have cameras so we will know whats going on at all times" - picture attachment. Ummm Yikes. SO unnecessary. Im well aware of the guest policy and know cameras are on the property. That is usually standard when renting airbnb or vacation rentals. The occupancy is for 2 people, so why would I lie about only having one guest? It makes no sense. No, I am not lying. No, I am not hiding another guest. Absolutely no need for you to over analyze everything and say that to me. Absolutely Ridiculous. I was instantly met with accusatory and rude responses from the property managers for absolutely no reason. I simply asked a question. It was extremely bizarre. They seem very odd and untrustworthy of their guests so much so, they accuse you of hiding or lying something right off the bat with no right to do so. Its extremely unprofessional to treat potential guests this way and its a complete deterrent. Why would I stay at a property that is so rude to me immediately? Not ok in the slightest, you have no right to treat people this way. I did nothing wrong! After reading through their reviews on airbnb, I can see this isn't the first time these ladies have been untrustworthy and accusatory toward guests. I screenshotted several reviews essentially dealing with similar experiences about how accusatory these women can be and how unnecessary they act. One lady had a picture of a dog in her profile picture and the owners proceeded to grill her about not allowing dogs in thier rental. She never intended to bring her dog on vacation with her but for some odd reason these ladies made the assumption she was trying to hide it simply because of her profile picture. That is not ok! Just over the top and extremely prying and odd behavior. People can travel without thier dogs and solo travelers can stay in two bedrooms if they choose. JEEZ. I understand if you have had issues in the past with untrustworthy guests sneaking people in but this type of behavior is unacceptable and SO unprofessional!!!! Its a huge red flag. Why be in the rental business and claim yourselves as professionals when you do not trust anyone you rent to and this is how you respond? I was beyond uncomfortable while exchanging emails inquiring about the property afterward and they continued to be very rude and dismissive toward me. Would not give me more information and was just very weird and unwelcoming. They are just mean people. It was so uncalled for. I eventually declined to stay here because I do not deserve to be treated this way whatsoever. I did not do anything and even tried to prove im trustworthy and telling the truth by offering references or letting them read my airbnb reviews to prove I travel solo. I did not have to explain myself but felt it necessary because of how they were treating me. I wanted them to feel comfortable and initially tried to understand why they were suspicious. I have no reason to lie as I have been traveling all year SOLO!!! They declined my offer and continued to be very rude and nasty to me and try to play it off as if they weren't. I was very nice and tried my best to remedy the situation and make it right but apparently that wasn't enough. They immediately did not trust me. So strange..... I would not recommend doing business with these ladies as they are unprofessional and nasty. Beware, they will over analyze everything you do and say. BIZARRE and beyond creepy. I have never had this type of experience when trying to rent a vacation rental before and this was the absolute worst type of behavior I have ever come across. This isnt the first time and wont be thier last. Just to clarify: I believe it was Maria that I was speaking to in email exchanges. Unfortunately, a very unpleasant lady to interact with.

    The house is architecturally unique and interesting. That's where it ends…read more The furniture looks like it was all gathered from Goodwill in the 80's. The linens are unmatched, crummy, and old. Curtains are sheets hung on wire. Every cabinet door in the place is nearly falling off. There's a great bathtub in the master suite, but the ancient water heater doesn't have the capacity to even fill it with hot water. You're in very close proximity to the guest house and there's not a ton of privacy from them, as there are no curtains in the main living areas of the house and floor to ceiling windows. The cleaning fee is ASTRONOMICAL and gets you nothing. I loaded the dishes, stacked the linens near the washing machine, stripped beds, and took out all trash - things that SHOULD BE COVERED BY A CLEANING FEE - and was left a negative review for cleanliness. Carla is unprofessional and rude. There are a lot of excellent desert homes in the Tucson foothills area. Do yourself a favor and skip this one.

    Photos
    Desert Moon Vacation Rentals - Desert Moon Retreat Main House from Pool with Catalina Mountains in the Distance

    Desert Moon Retreat Main House from Pool with Catalina Mountains in the Distance

    Desert Moon Vacation Rentals - Master Bedroom with King size bed

    Master Bedroom with King size bed

    Desert Moon Vacation Rentals

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    Solterra Vacation Rentals - vacation_rentals - Updated May 2026

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