Excellent Customer Service!! POV: Being released from Aiken…read moreHospital with prescriptions Introduction: Visited initially in person to discuss hormonal testing; found pharmacist to be patient and thorough with my questions and her explanation; testing kit was given free of charge Personal Touch: Lacy visited me in the hospital and explained their services in detail; she was warm and inviting and answered all questions and apprehension with changing from a big box pharmacy; it was especially useful that they delivered my new medications right to my hospital bed as I was being released Home Town yet Updated: sometimes when you use a hometown pharmacy, you sacrifice state of the art niceties...not the case here; they deliver your scripts right to your door and they are even updating the interior of their building I love supporting small businesses and this one has really won my heart and appreciation. They even worked with my insurance to cover my meds at the same rate as mail order. I'm sold!! Give them a shot, you're sure to be pleased!

Lined up first round vax here, then second! Went so well, I'm calling for appointment on my…read moreBooster. These folks are prompt, courteous & professional !!!

Good location for quick in and out shopping. We had an item needed. The store brand was more than…read morehalf the price of name brands. It worked just as good. We will be back for other quick trips.

Disorganized and poor management of medication inventory. VERY dissatisfied with ongoing out of…read morestock issues for a medication I need monthly. I'm told to CALL them in advance every month to remind them to order !!!! Then they can't find it nor can check shipment invoices. THIS STORE NEEDS TO GET IT TOGETHER! One star actually is a bonus: really a negative 10 !!

great pharmacy , they go out of their way to help me and to get my prescriptions on time! Thank you…read moreso much, they are alway very kind and helpful.

Went to do a COVID test. Been congested and sniffling earlier this week. My usual drive up testing…read morelocation is now closed, so I went here. You have to go to CVS.com and set up an appointment. It'll ask you for your info: health, address, and insurance.. all that good stuff. Once registered, they'll send you a confirmation number for when you arrive. I went a little early to my appointment because there's usually a line at that location. I was wrong this time. I was third in line. I didn't take long for me to get to the window. They asked for my name, bday, and confirmation number. A couple of minutes later, the pharmacist brought back the testing kit and guided me through the testing process. It took about two-three minutes to complete the test. Once you insert your kit into the drop box, wipe the lid with the provided wipe, and you're done!!

It is close to Aiken. For small runs, it is more cost effective to go to Sam's…read more They have a fairly wide variety if merchandise. They have more chip selection than Costco. If they have more of the products you buy, use them. If it is a bulk item, think about a vacuum sealer. It helps prevent freezer burn. Check them out and compare.

Most of the store I like. Beefs: Two boxes of dog food were left in the middle of the driveway!…read moreI've tried calling twice- no answer. Twice I've gotten pork chops where they hid really crappy cuts at the bottom.

This is the best pharmacy in North Augusta. The staff are courteous, and my prescriptions are…read morefilled accurately, and always on time. The pharmacists go out of their way to make sure I understand my medication's and any potential side effects. I highly recommend this Walmart Pharmacy.

Horrible pharmacy. Thet truly don't care. The pharmacist caused unnecessary suffering for my…read morechild following surgery. his behavior was ridiculous and inexcusabl.

Super customer service. I have a used electric recliner for seniors that had stopped working. I…read morestopped by Duramed just before closing on a Tuesday afternoon, and talked with a very courteous lady on the front desk. She took my information and said someone would be in touch. The next morning after a few phone calls back and forth and my sending a photo of the problem chair and hand control, they told me Elliott was on the way with a new hand control. He arrived, installed a new hand control and was gone in less than 20 minutes. All of this occurred in way less than 24 hours from my first contact. Actually, it was probably less than three hours from our first phone conversation to completion. Everyone was pleasant, professional, courteous, and determined to solve my problem. I call that super customer service. Paulwyn Boliek, Augusta, GA

They sell a variety of durable medical equipment for those with disabilities. Life assistance tools…read morefor the aging or those being cared for by others. They also sell a variety of nutritional supplements that can only be purchased by a licensed dealer. The staff are extremely knowledgeable and helpful. They ask questions and listen, providing invaluable feedback and suggestions. I've come here many times and gotten excellent advice, even on the occasions when I didn't end up purchasing anything.

The pharmacy has a new system where customers type their name in. When it was time to pick up my…read moremedication, the technician walked up without speaking, greeting, or identifying herself, and announced, "Whoever is at this register, your medicine is ready." I had to confirm that she was referring to me. When I addressed the issue, she attempted to justify calling me "whoever." That is dismissive and unprofessional, especially in a healthcare setting. New systems do not replace basic customer service, courtesy, or respect. Staff should properly address patients and wear identification. Please do better.

Go to any other pharmacy unless you want the poorest customer service and treatment in Columbia…read more Had doctor send a prescription to this location because I was staying there during the day with a hospital patient. They did not see the prescription in their system, went back just before closing and they still did not see it and seemed not to care. The prescription was for a common antibiotic and I showed them in MyChart that the doctor had input it as well as the doctor's name. No concern they would not do anything. I asked for one pill for the evening as prescribed and the problem could be resolved in the morning. No to doing that. Had it been a narcotic they certainly should not do it but no excuse for not doing it with all the information available. CVS culture is not what it use to be.

Stayed on the line waiting for 58 mins. to speak to the pharmacy. This is in addition to the almost…read more5 mins. it took to go through the phone prompts. When I went there in person, there wasn't much difference in time to pick up meds. Note, I was the only customer there. On top of that, the rep seemed annoyed that I was there. Over the last few months I have witnessed a total decline of customer services at the pharmacy. I don't know if this lack of professionalism permeates throughout the store, but at the pharmacy it really sucks!

Manager is amazing. I love this store. Keeps it so neat and tidy. The team is just wonderful…read more Helped us out during hurricane by being there and being willing to help us get water. Only Walgreens I go to is here in Augusta! Such a great area. Swear once you leave the area they aren't as great

I walk in to store and the sales Associate Heather Ann was very rude she watched me where i went in…read morethe store and when i spoke to her she did not speak to me but however just walked away she made me feel unappreciated and not wanted in the store.