I know this place has a cult-like following...but I've just never been into Vietnamese food. I have tried Vietnamese food a dozen times in the past, but I always thought the foods were a subtle version of the bolder, spicier Thai food (which I love!). Still, we decided to finally check out this Charlotte landmark restaurant...
When we arrived at 5 pm, there was already a line! Still, we managed to get seated right away. As expected, the place was very modest and casual...a bit loud and kitschy?
The menu was surprisingly extensive...pages and pages full! We started with the Yellow Pancake with Chicken. For our entrees, my husband ordered Chicken Lemongrass Curry, and I ordered Cary Tom Vermicelli w/ Shrimp & Tofu. Well, turned out I misordered...I meant to order this stir fry noodle dish, Vermicelli w/ Curry (?)...but what I ended up ordering was this soupy Curry bowl instead. *SIGH* Frankly, I was a bit overwhelmed with the menu with its many exotic titles...and guess I should have looked at it more carefully...or better yet, I should have pointed at the picture of the dish I wanted from Yelp!
In any case, here's my honest opinion of the dishes. I liked the crispy texture of the pancake, but it was quite hard to eat this...as the chicken kept falling out. The flavor was good as well. Again, I just found it a bit awkward...as the items were hard to eat with the utensils. My husband liked it more than I did. My husband also thought the Chicken Lemongrass Curry was good, but wasn't blown over by it. I thought the curry bowl I misordered was good as well, but disappointing in its lack of green veggies. It was basically a Yellow on Yellow dish...and very soupy...basically a Curry Ramen, with the Vermicelli Noodle. Like my husband, I wasn't blown over by it.
So...frankly, we both weren't too impressed with what we ordered. For some reason, we expected more...better (given its cult following)? Maybe we didn't order the best dishes...just don't know what to think.
Then here's the other thing. The service was REALLY bad. Our waitress seemed to be in this mad rush the whole time, just running back and forth. She basically forgot to put in our order for at least 10-15 minutes (we had to repeat our order when she returned to our table to refresh her memory). She also forgot my husband's beer (we had to ask her THREE times!).
Also, this waitress was probably half my age, and called me "Honey" ...while calling my husband "My Love" and "Daddy". WOW. I've never experienced an Asian waitress using such terms of endearments (I call it "terms of belittlements"...absolutely hate it!). I personally found it rude and inappropriate. I get that she meant no harm, and was just being flirty or whatever (so I didn't lash out), but I found her "terms" just rude and disrespectful. I'm old enough to be her mom...and my husband is certainly not her "Daddy" lol. I don't think I EVER got addressed as a "Honey" from another Asian waitress in my life...so it was a bit shocking. My husband and I managed to laugh it off, but we both found it odd and again, very inappropriate.
ANYHOO, I'm glad we finally checked out this highly raved restaurant. While I think the foods were good, they didn't knock us over in any way. Also, while I expected super-good service (according to the reviews I've read), we got nothing close to it. Not only bad, but rude!
Overall, I thought the foods tasted good...but quite lacking...in veggies, presentation, and even for its skimpy quantity for the price points. Also, again, the service was just not good...on several levels, as I've explained. This experience was just disappointing, to say the least. Maybe we hit the place on a wrong day...ordered the wrong item...got the wrong waitress??? We left feeling a bit puzzled by all the hoopla over this place. Who knows...maybe we'll give it another try in the future. For this first time experience, however, it was sub-standard. Sorry, but it was a 2-star experience for us both. read more