I see Micah for Brazilian waxes every 4-5 weeks and she is amazing. I always feel comfortable and…read moreshe does a great job. I've been here for 2 years and after reading in particular the poor reviews... felt the need to share my experiences. This studio is such a comfortable and safe place. They have complimentary drinks and have comfortable seating when waiting. The rooms are nice and clean with a comfortable bed. Especially if you are getting more than one area waxed. All of the staff are welcoming, considerate of your needs, and polite. Concerning the negative reviews, no I have never been offered incentive to leave a good review. They let you look and give you a mirror to check if there are any hairs left on your body. If you see some speak up. I had a time, not with Micah, where I saw some hair and the esthetician was more than happy to wax that area. Pain? Seriously, it's a wax and they do hurt. Everyone's pain tolerance is different but they are in no control over your pain. Overall, I recommended this studio to many of my friends who have told me that they thoroughly enjoyed their experience. Not everyone's experience is the same, but I couldn't be happier with this studio and Micah.

So fast! I couldn't have been more appreciative at the speed, professionalism and quality of result.read more

Jess is the best! My lashes are exactly what I wanted. Office was nice and so comfortable. I am…read morerecommending her to all my friends!!!!!!

I have gone to Jess for over 3 years now, and she is the BEST. A very talented lash artist, and an…read moreamazing person. She makes you feel beautiful inside and out, and talking to her for an hour is just good for the soul!

I had called Nooshin salon in desperation for my hair to be repaired. I had a terrible experience…read morewith my last hair appointment and needed major color correction. Not being from TN and just on a visiting trip, I wasn't sure who to call to help. I called several salons before I spoke with Myrena and she was so lovely and comforting. I went in for a consultation and she guaranteed that my hair would be fixed and look beautiful in no time. I went from blonde to brunette. She added extensions and matched the exact color I wanted. I couldn't be happier with the turn out. She was so detailed and it was quicker than I had expected. She was an absolute dream. Thank you, Myrena for being my new hairstylist/colorist. I will be seeing your regularly now. I really appreciate all that you did for me and how accommodating you were to me and my daughters. Lastly, the salon was so clean and they took all the precautions for COVID. I felt so comfortable there.

I'm not happy of my hair cut, some part of my hair is shorter than The another part, she couldn't…read morecut my bangs very well . And the hair styler talked to much ,and asked too much personal questions.

For starters when I arrived at my appointment, the lash tech did not even ask what I wanted, and…read morewas very dismissive. When I offered to show her a picture, she brushed it off. Upon starting she did not even wash my lashes. She continued to put them on without cleaning or anything. When we concluded the appointment, she said "look in the mirror" without even offering me a mirror as I was laying down. I did not have my contacts in. I went up and paid, got home and put my contacts in and it was nothing like I asked for all of the extensions were the same size, like a foot long. I called back to ask to get a refund because I leave for my HONEYMOON of all things tomorrow and they were unable to do any kind of refund. Will not be returning and will be telling everyone I know not to come here.

Took 2 ppl to do lashes 2 hrs and 20 minutes…read more Person originally doing stated I had too many lashes

Love love love my lashes. I was recommended to Treasa by two different people and she did not…read moredisappoint. She made me feel comfortable enough to take naps during my eyelash fills. She has genuine conversations and works with what you want. Her specials are a great start but after you're first eyelash set, you'll keep coming back. I've had lashes done by two different artists before and Treasa's work is the best I've seen. It's natural, light weight, and holds.

Treasa is amazing person and professional/high end Face Doctor. She can do Derma-planing,…read moreExtractions, Masks, only uses High-end products, So many new techniques and procedures... just ask her. You will be very happy you made her your regular Go -To esthetician.

She did an amazing job on my eyebrows and tinted my lashes. This was my first time getting my…read moreeyebrows threaded and I'm very happy with the results. The pricing was reasonable as well. I will be coming back here!

I can't agree with these other reviews. She is very expensive! On top of that, my eyelids are…read moredamaged. 8 days ago, she threaded my brows and they looked great when I left. She applied nothing to the area after threading, which I did think was odd, but I figured okay, she knows what she's doing. After a few days, my eyelids started to swell and dry out. This photo is from today and all I can do is continue to moisturize my eyelids and hope the swelling goes down. I went to her 8 days ago and am still dealing with this damage.

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

The owner here treats her employees awful. She clearly doesn't know how to run a business or even…read morecare to try. She's had 2 good technicians in the past year and half since I've gone there and treated them so bad they finally left. If you want to follow Brenda Berzoza, she's now with ReWind Medical Solutions 615-721-5121. She is Amazing, best ever. She's a loss to this place, so sad. I won't go back now.

They only have two employees working at this location. There is no one to greet you or handle…read moreanything at the front desk. After using a great person named Brenda a few times, I bought a membership. Right after I signed up Brenda either quit or was fired. I was not notified and showed up for my next appointment and waited in the lobby for 15 minutes before anyone even spoke to me to tell me Brenda no longer worked there. Then I tried to cancel my membership because the whole reason I bought it was no longer there. They refused to let me out of my membership. It's a two month minimum. So the are making a few hundred dollars off of me because they can stick to the fine print and charge me instead of being an understanding business that can bend the rules when the problem actually falls on their shoulders. I strongly advise against getting a membership here! I also don't recommend going here at all unless you are ok with never knowing who is working on you and if they will show up to your appointment. This is no way to run a successful business. Very disappointed.

Brittney and the team at Zoe's went above and beyond for me today when I came in with a botched set…read moreof lashes from another salon that I desperately needed removed. They took their time, were patient, gentle, and so kind to me. I cannot recommend this place enough. I only wish I had the time to come back for a new (proper) set!!!

Absolutely love Zoe's Lash Bar & Spa! The staff were friendly and professional, and my girlfriend's…read morelashes always look beautiful. The salon is clean and welcoming. Highly recommend Zoe's for lash extensions in Nashville!