If I could give this place a lower rating I would!!!! Our storage door has been broke since the…read morebeginning of March. He has not even attempted to fix it and we just got a letter in the mail saying our rent is going up another $20!!! Not climate controlled in fact not even locked gates!! He has had the only key to my storage for 2 months he says just let me know when you need in and I'll come open it for you. THATS NOT THE POINT!! I am moving out but please do not get a storage here there are lots of bugs it's dirty and no on site manager. HORRIBLE!!!!

Excellent pricing and response from the manager who takes care of things in a prompt and serious…read moremanner. I have some property near the lake, which I have since rented out. This place was the best deal in town - so I jumped when they had an opening - most places in town were full.

Michelle is amazing. She is the absolute best! I would definitely recommend the Public Storage at…read more5600 Bryant Irvin, Fort Worth. She was friendly, professional, and so helpful in selecting a storage unit. She goes above and beyond! Melinda M

Extremely professional thorough patient and informative staff . Clean and well maintained . I give…read moremy overall experience 5 stars ! Highly recommend this storage facility

Run away from this man and his company! He canceled on me the day before my move and offered no…read morealternatives. He claims we never confirmed, which is a weak excuse for his unprofessionalism. He dropped the ball and never responded to me like a professional would have. I had to follow up with him, and he pulled the rug from up under me. I called him to try to resolve the issue. He told me to find another moving company and hung up in my face like a coward. DO NOT trust these people. They will take advantage of you!

We have used this company several times in the past 2 years and each time they have been amazing!…read moreMr. Brown makes sure that he takes his time and is very thorough. He treats his crew well and is friendly with his clients. If you want someone who will offer great customer service, communication with their clients, professionalism, on time, reasonably priced, and respectful of your time, then give them a call. I have referred this company to family and friends and will continue to do so!

Fast, friendly service. great location and price for the unit size. Would highly recommended!read more

My son was moving back for the summer, and I needed a storage unit asap. I had never rented one…read morebefore, so I did not know what size we needed. The friendly and professional manager at Mansfield Self Storage asked me what I would be storing and got us the perfect sized unit. Not only did they not try and up-sell me butthey gave me a $10 per month discount for inquiring online. :) A+++

Fantastic customer service all handled over the phone very efficient. I am very pleased with the…read moreservice I got.

STAY AWAYMike is the most disrespectful business owner I know. Went in to discuss them over…read morecharging me. I turned in my vehicle at 7:22pm on 16 Oct and they didn't check it in until 12:51pm on 17 Oct (even with customer service notating my account the exact time the vehicle was turned in). Upon going to Arlington Self Storage and speaking with Mike, he told me "it's his prerogative" to check in vehicles when he wants to because his storage is more important than Uhaul. ***BEWARE IF YOU RENT A UHAUL FROM ARLINGTON SELF STORAGE WATCH YOUR RETURNS AND CHARGES***

We bought boxes and Rented a Penske truck from Arlington South Self Storage and were very pleased…read morewith the experience. The boxes were high quality and not the junk you buy at the big box stores and they give you discounts for buying 10 or 20. The Penske truck was great. A very clean truck that ran great and even had a liftgate on it that made moving our appliances and heavy furniture a snap. Loved it. Beats the heck out of those guys with the old orange trucks. LOL Customer service was top notch. Mike took great care of us and made sure we had everything we needed and was very professional. If we ever need storage we will go there!!!

Raylene and Grandolyn are both treasures to work with ! The plane feels safe and secureread more

Ms. Grandolyn was amazing! She was so pleasant and informative. We look forward to seeing her…read moresmiling face during our rental period. Update So they go up on the storage fees every 3 months then they keep people hard earned money. If you move out early (5days) at the start of a new month you have to pay the whole month with no reimbursement. So end up paying almost $600 for 5 days. Because that's was the easiest we could move in the our new place. After a year 4 months of paying storage fees with them going out all the time. This is how they treat people!!!!

The staff at Big Tom's has been really helpful anytime I have had a request or question. The…read morefacility is very well maintained. The road inside the facility is maintained. The electrical outlets are well maintained. The gate is secure and always available. The pricing is competitive with other facilities. Overall I have been very please with the service and quality of Big Tom's. Great place!

Convenient location. Staff responds quickly to text. Gated with keypad. Electricity at unitread more