I called and ordered a generator to run my downstairs when the power was out. They came out and talked me in to buying one that runs the entire home. As of today, the power has gone out 3 time and on all 3 occasions, the generator has failed after 2 to 5 minutes. I went as far as to threaten with a lawsuit and they sent out a tech and he admitted to me the unit would never run my entire home. And now, even when the unit comes on to test each week for 20 minutes, I have to run upstairs and turn everything off or it goes off. The tech did however show me how to crank it back up. As of this writing, this company is one power outage away from a lawsuit as I've talked and heard enough. It may happen tomorrow, next week, next month or in 10 years, but, when it does, I'll see them in court. read more