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Hillsborough Township, NJ

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Landscape Materials

3.6 (5 reviews)
Closed • 7:00 am - 5:00 pm
Updated 3 months ago

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2 years ago

Delivered soil on wrong day. The soil itself seems fine, but since only my spouse was home , it was put where I didn't want it.

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7 years ago

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6 years ago

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11 years ago

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9 years ago

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Bountiful Gardens

Bountiful Gardens

(33 reviews)

$$

My husband and I pass this place all the time and we finally had some time to drop by and see what…read morethey had. It's an easy find since they're at an intersection after the merge going into Hillsborough. Getting in and out of the lot can be a little challenging unless you're coming from the same side. As soon as we walked in, I was kind of blown away by all the beautiful flowers that greeted our eyes and noses. A number of them were in full bloom and absolutely gorgeous. We walked around the property for a bit and didn't realize how much property they actually had. They had a great selection and I kind of didn't know where to look. Lol. We tracked down one of the guys and managed to asked some questions. We managed to find out they could send someone out to view the landscaping and point out what we have and what could be put in depending on our needs and purpose. We left our name and number for them to reach out for a consult. Update: Less than 24 hrs later, we receive a follow up call followed by a visit in late morning from Ryan. I was kind of expecting a call during the week so I was surprised. Ryan came out and walked the property with us addressing our questions about drainage, foundation plants and ideas for the planter beds. We were very pleased to have this level of service. Looking forward to additional discussions.

TERRIBLE CUSTOMER SERVICE!!!! Went here on 5/15/23 to use a…read moreMother's Day coupon that clearly states "Valid for 1 day and expires 5/15/23" and the coupon was denied because the date on the coupon was a misprint. The young man at the register would not honor the coupon even though it was a mistake on their part. I just became a customer here last year but will not be returning after today. I was told that I was not the first customer that encountered this issue today but here we are at 5:30pm and no communication sent to the customers of their mistake. Below is a screenshot of the response I received from the "manager ". You can't give me a $500 reward to step foot back in that establishment after the response I received. She was called out on her shitty customer service and instead of responding like a manager with any type of class would she decided to respond with shittier customer service. Absolutely disgusting!!! As I read other reviews I'm not the only customer who has had the pleasure of dealing with this beauty . What a way to represent your establishment SMH! Seems like the screenshot with her original response keeps on deleting but her original response was "Geez. What is your address? I will mail you a personal check for $5. We gave people $5 all day yesterday but if you want $5, I will send you $5." SHE CLEARLY MISSED THE ENTIRE LACK OF CUSTOMER SERVICE PART AND FOCUSED ONLY ON THE $$$

Rutgers Landscape & Nursery - Good Roots Cafe and eatery with an outdoor twist!

Rutgers Landscape & Nursery

(38 reviews)

$$

From start to finish, the entire experience with Rutgers Nursery is perfectly managed. The moment…read moreyou walk in, you are greeted by an outstanding team from the cashiers, landscape architects, and plant specialists to the scheduling and installation staff. Everyone works together to create an exceptional customer experience. In my case, I had the pleasure of working with Mark this year whose art and design background truly shines through. He expertly guided me through the design process, helping personalize my selections to ensure my vision came to life beautifully. His creativity, patience, and knowledge made the process enjoyable and stress-free. Chris, the manager, is always willing to step in and help support your choices and offer guidance especially for picky customers like me who sometimes struggle to make final decisions! His professionalism and customer first attitude never go unnoticed. Lucy, who handles scheduling, is always so friendly, pleasant, and accommodating. She makes coordinating installations easy and seamless. And finally, Salvador, the installer, continues to amaze me with his professionalism, attention to detail, and outstanding final results. Every project looks polished and beautifully executed. I also want to recognize the amazing team that leads the events and workshops including Ashley "Spice Girl", Caroline, and the wonderful red-headed team member (Cortney?)whose name I unfortunately forgot. They always create fun, informative, and engaging events that are well worth attending. It's a fantastic value and such an enjoyable way to spend an afternoon. My hats off to the entire Rutgers Nursery team for consistently delivering excellence, professionalism quality plants , creativity, and outstanding customer service. I highly recommend them!

We've gotten a patio with plantings and two shade trees through Rutgers. They are a little more…read moreexpensive than their competitors which we knew, but we loved the whole experience of the design and thought they were very professional. The reason why I wouldn't recommend this company is the quality of their support is subpar. Many of the plantings died within the first year even though they get watered daily. The trees don't grow, whereas trees we bought from other landscaping companies in the area are already taller than our house. The patio has loose pavers and the low voltage lighting doesn't work everywhere. Some lights work, others don't. When I asked about the lights, they said it's a supplier issue from China, however they've installed other patios in our neighborhood with lights. I guess it's only a supplier issue for warranty issues and not new installs. The issue with the loose pavers however is the reason I'm writing this review. When I called to asked them to come out and take a look, they told me they can't take support calls like this over the phone instead I would need to email them. I don't understand how a company that I paid thousands of dollars to for a patio won't talk to me on the phone. I now have to wait days for a reply via email. Ridiculous Also, they are going to reply to this review asking me to call them and speak to management. That's a waste of time as when I call the person on the phone will say "send us an email". Terrible.

Truesdale Nursery

Truesdale Nursery

(18 reviews)

$$$

Any business that treats a potential customer like they're doing them a favor truly isn't worth it…read more The new owner came to my house, sent a proposal for a minimum of five trees - which I agreed to - and scheduled delivery/installation for the end of the week. I even took two days off (Thursday & Friday) to accommodate their arrival. He never showed. No call. No email. Nothing. Only after I reached out did I get a half-baked apology and a promise for "next week." Once bitten, twice shy - I didn't rearrange my schedule again. And surprise, surprise... he didn't show then either. After multiple calls and multiple trips back to their nursery, I finally decided to walk away. I genuinely wanted to support a local business, especially since I'd heard good things back when the old owner and James' father ran the place. Whatever this new operation is, it's not that. The scheduling is loose, vague, and entirely for their convenience, with zero regard for the customer's time. And when they don't meet even their own open-ended commitments, there's still no remorse - almost as if avoiding accountability is the business model. Must be nice to be handed something instead of having to build it from the ground up. Given the other reviews I'm now seeing, I may have dodged a bullet. Good riddance, Truesdale.

I am a Warren resident who recently purchased (8) Leyland Cypress trees from Truesdale Nursery to…read moreenhance my property's greenery. Unfortunately, this purchase turned into a nightmare, leaving me out of pocket and disappointed. Despite paying an outrageous $1,324 on April 6th for what I was assured were top-grade, healthy trees, the reality was different. The trees were delivered on April 10th and by the end of the month, four of the eight trees were already showing distress, with yellowing foliage and clear signs of unhealthiness. Concerned, on May 3rd, I contacted Truesdale Nursery for assistance, providing pictures of the four unhealthy trees. They inquired about my watering schedule, soil moisture, and adherence to planting instructions, to which I confirmed compliance. Despite reducing watering as they had recommended, by May 9th, the trees had only worsened and were slowly dying. Requesting a refund or replacement seemed like a reasonable request given the circumstances, but the owner's response was dismissive and infuriating. He had suggested that I had not watered the trees properly, despite my meticulous adherence to their planting and care instructions. I mentioned to them I have a total of (32) Leyland Cypress trees, (24) of them are from various nurseries, all of which were planted and watered the same way and are thriving. Despite my evidence of proper care and experience, they blamed me, refusing any responsibility or refund, citing a lack of guarantee on their plants. Their lack of accountability is utterly appalling, this is not a reputable or trustworthy business model. It is disheartening to see a local business prioritize profit over customer satisfaction and integrity. Losing $662 on four sickly trees is disappointing, as was the loss of trust and confidence I once had in Truesdale Nursery. Their exorbitant prices are unjustifiable, especially when compared to other nurseries in the area offering healthier specimens at a fraction of the cost (typical cost is $99/tree). I had hoped to continue supporting Truesdale Nursery in the future, but their blatant disregard for customer concerns has completely soured my opinion of them. Based on my experience, I would recommend saving yourself the trouble and avoiding Truesdale Nursery. Explore alternative local nurseries in your area and other sources such as Home Depot or online sites such as Fast-Growing-Trees. Not only will you find healthier plants but also a money-back guarantee on what you are purchasing. Truesdale Nursery's lack of integrity and accountability makes them unworthy of your time and hard-earned money.

Perfect Circuit Electrical - Electric Hookup in Detached Garage

Perfect Circuit Electrical

(8 reviews)

Called, left phone message with answering service, 4 days later, no response or call back. Now I'm…read moreback at square one looking for a local electrician one week later. Not the way to run a business.

I recently moved into an old house that required extensive renovations in Plainfield. I was…read morefortunate enough to find Perfect Circuit. Since the company was new to me I started with a few simple light instillations. I usually performs these myself but the house was old and didn't have standard electrical boxes. Instead I was faced with plaster walls and gas pipes with old wiring. They sent a guy named Mike to my house. He was timely, polite, neat and really listened to what I needed and how I wanted it done. I was so pleased with his work that I decided to venture on and discuss the rest of the work that needed to be done. The house had a series of sconces that were all wired separately and needed to be connected. The challenge was that the walls in the room were artisan and could not be cut into so everything had to be accessed from either the ceiling or from below. He brought back another technician (who's name is also Mike). Together they made what seemed almost impossible happen. They took great pride in helping me achieve my personal vision and brought light into a very dark house. We had extensive conversations about new products, the best way to light the spaces and they gave me options instead of just saying "this is the way that we do it". I really appreciated their expertise. They consistently worked so hard that I found myself wondering when they would take a moment to at least eat lunch. They were tireless in their efforts and ultimately made everything that I asked for possible. I feel fortunate to have found the "Mike's" and to say that I'm a very happy customer of Perfect Circuit. So that you don't think I'm blowing smoke here are the Cons to the company: The booking process is cumbersome and should be reconsidered. If you are having work done and it turnes out that you need an additional day you can't book it through the technician that you are dealing with. You have to call the office the next day and see how soon something can be scheduled. This leaves unnecessary a lag time in the process and in my opinion could be handled better. Additionally most of the time when you call you get a tape, not a person and that's a bit off putting especially for new customers. Lastly there can sometimes be a bit of a communication breakdown between the office and the technicians that you actually meet. We had one billing and booking misunderstanding but it was all rectified quickly and politely. Overall I recommend them highly and will without question be using them again for future renovations.

Landscape Materials - buildingsupplies - Updated October 2026

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