Called, left phone message with answering service, 4 days later, no response or call back. Now I'm…read moreback at square one looking for a local electrician one week later. Not the way to run a business.

I recently moved into an old house that required extensive renovations in Plainfield. I was…read morefortunate enough to find Perfect Circuit. Since the company was new to me I started with a few simple light instillations. I usually performs these myself but the house was old and didn't have standard electrical boxes. Instead I was faced with plaster walls and gas pipes with old wiring. They sent a guy named Mike to my house. He was timely, polite, neat and really listened to what I needed and how I wanted it done. I was so pleased with his work that I decided to venture on and discuss the rest of the work that needed to be done. The house had a series of sconces that were all wired separately and needed to be connected. The challenge was that the walls in the room were artisan and could not be cut into so everything had to be accessed from either the ceiling or from below. He brought back another technician (who's name is also Mike). Together they made what seemed almost impossible happen. They took great pride in helping me achieve my personal vision and brought light into a very dark house. We had extensive conversations about new products, the best way to light the spaces and they gave me options instead of just saying "this is the way that we do it". I really appreciated their expertise. They consistently worked so hard that I found myself wondering when they would take a moment to at least eat lunch. They were tireless in their efforts and ultimately made everything that I asked for possible. I feel fortunate to have found the "Mike's" and to say that I'm a very happy customer of Perfect Circuit. So that you don't think I'm blowing smoke here are the Cons to the company: The booking process is cumbersome and should be reconsidered. If you are having work done and it turnes out that you need an additional day you can't book it through the technician that you are dealing with. You have to call the office the next day and see how soon something can be scheduled. This leaves unnecessary a lag time in the process and in my opinion could be handled better. Additionally most of the time when you call you get a tape, not a person and that's a bit off putting especially for new customers. Lastly there can sometimes be a bit of a communication breakdown between the office and the technicians that you actually meet. We had one billing and booking misunderstanding but it was all rectified quickly and politely. Overall I recommend them highly and will without question be using them again for future renovations.

(Note: Tri Starr Electric has an additional office in Oradell, NJ, so they can service Bergen…read moreCounty, which is the location context of this review.) I contacted Tri Starr Electric, because I wanted a second opinion on my non-functional outdoor lamp post. Neil picked up the phone and spent 10 minutes listening to my problem and what the first electrician found out and proposed. Any contractor able to take a phone call for 10 minutes is incredible in and of itself. Neil asked some good questions and didn't want me to pay for a service call unnecessarily. While Neil confirmed some of the first electrician's findings, there were additional matters that the first electrician did not address. I decided that it was worth paying them the service charge to have them thoroughly examine the situation. This was because the proposed solution from the first electrician was almost $1500 after tax, and I wasn't sure I wanted to spend that much to deal with the lamp post. (low voltage with transformer installed outside in an external outlet) Brad and Juan came over to examine the situation. They wore shoe covers to enter the house and not get the floor unnecessarily dirty! They did similar examinations as the first electrician, testing line voltages and finding where the wires went. However, unlike the first electrician, Brad offered multiple solutions at different budget levels. Brad focused on the root problem of "how much outdoor lighting do you want?" instead of "how to fix this lamp post." Lastly, if we hired them to perform one of their solutions, Tri Starr was willing to discount the price of the solution by the cost of the service call, which I think is fair and appreciated. Brad submitted three proposals a full day later, all of which matched what he told us when he was on-site. The three proposals came in at different price ranges: an affordable solution that abandons the lamp post for a different lighting source, a modest low-voltage wireless switch solution, and the priciest line voltage solution. The price point of the line voltage solution was basically the same as the first electrician's low voltage solution, so Tri Starr offered a better solution for the same price. We chose the low voltage solution. Brad texted me when he was arriving and arrived in the expected time window. Once here, he reviewed the work with me before starting. He suggested 3 options on where to place the transformer box and wiring with pros and cons to each. As before, he wore shoe covers for indoor work. For outdoor work, he carefully dug up the ground to lay the wire and minimized disturbing the soil. It took him about 5 hours to do the work, which was according to plan. After the work was done, he cleaned up the work site and provided a final review of the work including operation of the switches and the transformer box. In conclusion, this business is very well run, offers great solutions for all budgets, and is meticulous with their work. I will definitely hire them for future electrical work.

I had an issue with some outlets malfunctioning due to using an appliance. had a handyman take a…read morelook and he told me that I would need a rewiring of the wire from the electric panel. Not pleasant news. Then I decided to give a call to Tri Starr. Neil picked up and he didn't listen as much as I had wanted him to, and he quickly indicated that the handyman is probably wrong. I was a bit skeptical to be honest, but I gave it a go. Joey showed up on the same day as the call and he was actually really pleasant to talk to and resolved my problem relatively quickly. I didn't have to do a rewire so that was a relief. and in the end, Neil was right. They were prompt, knowledgeable and generally friendly. Give them a call

I did not know that I needed an appointment when I arrived however the sales lady, Sharon had a…read morecancellation and explained the process. I placed my order, my contractor verified the order and the order arrived on time as planned. Their products are beautiful. I removed one star as they are quite expensive.

Our sales rep had recommended a signature alcove bathtub. It came in damaged. They sent a new one…read morebut refuse to take back the old one. It becomes our problem. The 2nd one looked alright and the plumbers and contractors began installing the tub and then saw a long crack when they took off the plastic. The project needs to be delayed as I wait for a 3rd tub. No one calls you back at Fergusons and direct you to call build.com where you wait on line for quite a long time. This has been a very frustrating experience. My contractor and plumbers will not recommend using this place I hope other things I bought from them aren't damaged as I haven't installed anything else yet. I will definitely not be buying my shower from them.

S&M Landscape is top notch! Calling them was a really good idea. If you need or want landscape or…read moreexterior lighting around your home - I highly recommend them. We could not be happier with the landscape and pool lighting plan Nick helped us create. The price was right. The install went quick, the S&M team came in, worked fast, neat and cleaned up. AND If you like high level service and feeling like your business is appreciated, then I suggest you give S&M Landscape Lighting, LLC a chance to review your project. Nick (sales rep - who shows up on time, looks presentable, and knows his craft) called us more after the install than before, to make sure we are happy. We have had two mishaps since the install (100% our fault,) and I tried to pay them to fix - but because of the warranty they offer, I wasn't allowed to pay. My wife and I find working with S&M easy and enjoyable. We have no (zero) complaints. We will gladly hire them again when needed, because in 2018 we got what we wanted, at a fair price and it came with a level of service that is noticeable and appreciated, and seemingly rare. Sincerely, F&J

Matt from S&M is super helpful and goes above and beyond. It's just so nice to have this level of…read morecustomer service and I can't recommend them enough.

What an amazing and professional experience. Praveen is very knowledgeable and is a quick problem…read moresolver. I have a home theater and audio throughout the house and outside. When my receiver blew I purchased a new one but couldn't get everything to work as it did. The folks that installed it wouldn't come out called a few others that either was trying to upsell me on new equipment or the stuff they sell or charge me a ridiculous amount of money. Praveen in one visit troubleshot the problem, found me a cost-effective solution, and came back as soon as it was delivered and installed. I can't stress how amazing he is. Skilled. Expert. Hardworking.

I will certainly use Home Technology Pros again. Praveen was responsive, from the first contact I…read moremade with the company until my arrival (which I was a few minutes late for). They wore shoe covers, vacuumed when complete, and took their time explaining to me what they were doing and what options were available for my home!

Tony does great work, I've been doing business with since both of us had dark hair. Don't know if…read morehe's pricey or I'm cheap. But his work is worth it, he is prompt and conscious. He's upfront and give you the full story. No B/S and he's a nice guy too.

I was extremely impressed with Diamond Electrical Services. Tony answered my service request…read more promptly. He reviewed my job and gave a reasonable estimate. They showed up on time and completed the job professionally. I will definitely use this company for my future electrical needs.

I called a few companies for quotes and ultimately decided to go with Pacific. I think it was…read moreactually the Morristown branch. Hector was the gentleman that gave me the quote and did the work. He was super nice, they did a full sprinkler system install in 1 day. He showed me how to use the app, adjust the heads, and they put down grass seed when done. Also they accidentally cracked one of my blue stones but they replaced it within a few days of the job. The sprinkler system works great so far. Looking forward to using it this fall and next spring.

Very frustrated with the service. The company is too big and the experience is too impersonal. An…read moreautomated service suggested a date to shut down my system in early October --I accepted without paying too much attention, but my landscaper seeded my lawn 2 days later and now I'm hand watering every day. I should have caught this, but it's not the kind of thing I have to worry about and I want to work with a company that I can trust to make a sensible suggestion. When they activated the my sprinklers earlier this season, they told me that I needed a new filter--when the service person realized he didn't have the part in the truck, he told me that I actually don't need the filter replaced. So did I not need it, or were you just trying to uncharge me? Or do I actually need it, and you never took the time to come back and fix it?