1. Land Rover Peabody

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Peabody, MA

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Land Rover Peabody

3.7 (79 reviews)
Closed • 9:00 am - 7:00 pm

Services - Land Rover Peabody

Auto engine repair

Auto general diagnosis

Auto no-start diagnosis

Land Rover Peabody Photos

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Dave P.

My wife dropped her car off at 10 am on Saturday to diagnose an issue with her land rover discovery. When the car was dropped off, we were told they would keep up in the loop on what was wrong so we could figure out if she needed a rental for work on Monday morning. NO information was given until my wife reached out the next morning to find out what was happening. The service gentleman then responded an hour and 15 minutes later telling us they need to keep the car For a few days. So we had 1 hour to find a rental because "we can't give you your car back, nor can we get a loaner because we only take care of customers who bought their car here." - seems like a great dealership. So here we are, Sunday 11:41, no rental car, no car we dropped off. I will never use this joke of a dealership again, nor will I hold back any negative comments I have anywhere the public can see. UPDATE: I received a text from my wife this morning at 11:53 stating that landrover called her, not to update her on her car but to get my contact information. At 11:58 I received a call from the general manager of Land Rover of Peabody, I Dave. He was abrasive, arrogant, and flat out rude. He began stating that my claims were false (even though the screen shots and time stamps prove otherwise), told me I was lucky the service manager ever got back to us on Sunday because they're close... if he had just gotten back to us on Saturday we wouldn't be in this predicament.. then he continued to ask what I do for a living, to which I told him and he asked "would you answer your phone on a Sunday", quite frankly if I left someone without any answer yes, yes I would. After he continued to try and attack my character he ended with " this is a private dealership, we have the right to refuse service to anyone we choose to. Come pick up your wife's car by 5 o clock we're not working on it."... great ok that's all well and fine, but when my wife called back, because it is in fact her car, he told her she should be embarrassed to be married to a man like myself. Now that is the type of person Land Rover has as their GM for their Peabody location. All because he didn't like the fact that in my review I called them a joke, to which all of the facts add up to it in fact, being a giant joke. Kudos to you Dave, customer service at its best.

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4 months ago

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6 months ago

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6 months ago

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4 years ago

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4 years ago

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2 years ago

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8 years ago

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Charles T.

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6 years ago

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6 years ago

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6 years ago

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3 years ago

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5 years ago

Vito was wonderful to work with. Highly recommend! Patient, knowledgeable and helpful.

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6 years ago

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5 years ago

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5 years ago

My 'deal' on a new DEFENDER wasn't even close to what their flyer advertised, no one gave Arak's Fanny, and the car is plagued issues

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Charles T.

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5 years ago

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5 years ago

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16 years ago

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5 years ago

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Charles T.

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8 years ago

Love my new VELAR! Vito Fulciniti was great in getting us everything we were looking in our new car!

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7 years ago

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12 years ago

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7 years ago

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10 years ago

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Ask the Community - Land Rover Peabody

Review Highlights - Land Rover Peabody

“From the first communication with the Sales Manager Peggy to the great service and attention from Vito.”

Mentioned in 16 reviews

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Bill's Auto Sales - Losing Money, Making Friends!

Bill's Auto Sales

(15 reviews)

October 1, 2015 Let…read moreme preface this review by saying that, in general, I never write these things. Usually, the service or item I receive is what I expect and there is really nothing worth taking time to share. That IS NOT the case this time! Let me explain; I needed a car to replace the aging one my daughter was driving. After multiple internet searches, I found what we were looking for listed on line at Bill's Auto Sales. I called and spoke with Tony, he assured me that the car was available and, as I was unable to get there until the next day, I should call there again in the morning and speak to Glen so he would know when to expect me. I did just that, and Glen offered that he would hold the car for me while I made the hour and half drive to check it out. When I did arrive, both the car and Glen were there and he gave my daughter and me a free hand in looking it over. It was just as described on their website. He was very open, giving me the Carfax and in telling me the short comings of the vehicle they had found, as well as, how those items would be addressed. After a test drive we were able to settle on a price and a deposit. Due to my schedule we made arrangements to pick up the car the following week, giving Bill's Auto time to make the agreed upon repairs and get the paper work in line. During that week, Glenn messaged me a number of times regarding the progress on both. These guys really communicate well! We indeed picked up the car as planned, took a test drive and agreed that the repairs were complete. Bill's Auto took care of the registration transfer and we were off. My daughter loves the car! So here's what my take away is.. Bill's Auto Sales and in particular, Glen provide an excellent environment for purchasing a car. I found them to be accommodating, friendly, and excellent communicators but above all else they were honest. In discussing the vehicle ..no excuses were made, no stories made up. Buying a car is a big purchase and is never without some amount of compromise working with someone you can trust is key in getting the best deal.. these are your guys. I highly recommend Bill's Auto Sales

Great place to buy a used vehicle. No pressure, very helpful and thorough. Discovered a few issues…read moreafter my purchase and they took care of them, no problem. I would buy from them again, no question

Elite Pre-Owned Auto

Elite Pre-Owned Auto

(28 reviews)

My car was dropped off at a shop for repairs and I was told it was totaled. car shopped for a few…read moredays and saw a Acura MDX online at this place. called and spoke to Alvin and he informed me that the car was sold but they have plenty suvs and crossovers on the lot. I drove up and when I say they had a great selection! I chose a Lincoln MKX Reserve and it was the best decision I could've made. Alvin and Mike were amazing from the beginning of my sale all the way to the end. Even offered to reimburse me for my rental fees while they put brand new brakes on my new car. I highly recommend this place!

Any review rated over 1 star is a lie or from someone that knows them personally , with a company…read morelike this you should be able to rate 0 stars. All the reviews stating issues from the very start and the car they purchased not have been fully gone through and checked like it states on the website for this place, "every car we sell is inspected by our AAA certified mechanic", is a total lie. They do not have their cars serviced by any certified mechanic, they also flat out refuse to give any paperwork for any repairs that they do to whatever you buy from them, every time you ask for anything showing what repair was actually done, they will give you excuses and promise to give it to you. I had brakes, muffler, tires, a totally rotted out front frame (that the owner, Eddie told me he knew about and forgot to tell me before I purchased the car, and several other repairs done and never once would be given any form of paperwork showing the repair. I was told Eddie misplaced the paperwork, the mechanic still had it, its around here somewhere and we'll look around for it and most recently, the wonderful phony typical used car dealer, Mike Doucette told me and also Eddie himself, "I pay for the repair, I get the paperwork, not you"! Obviously if they really had a AAA cert mechanic, they would have no problem, giving the paper work for any and all repairs they do, no matter who pays for it. Not one repair done by them was done properly or fully completed. The fact they Eddie and Mike admitted to me that they both knew about the through rotted frame and let me drive it like that until the muffler had issues and a "real" mechanic looked under the car, and noticed the rotted frame, speaks volumes of the way these guys care about what they sell and to who and the standards and morals they both have. They buy the cars they sell dirt cheap at the auctions and pass them off to innocent people just to make the sale. They will tell you "we literally just got the car in today and haven't had time to have our mechanic go through it yet, but it will be fully gone through and any issues found will be fully fixed" I was told that for 2 cars I looked at and both had been listed on their site for sale, one was on for 3 months and the other had been listed on their site for 5 months. When you call them out on any issues, with me they were all very dangerous issues where the car should never have been sold to anyone, Eddie will blame Mike Doucette (Mikey D) for smoking crack and steeling from him and Mike Doucette will blame Eddie for being in a rehab for drugs. Both of these "men: are the bottom of the barrel when it comes to being used car salesmen, guys like them are what have given any car dealer, salesman a bad reputation. This "dealership" needs to be looked into and closed down. It honestly comes across as a cover for selling something else!! Please Beware!!!

MINI of Peabody

MINI of Peabody

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my husband and I have had great service and experience with Mini of Peabody. Luis in sales have…read morehelped us for 9 years thru my 3 mini cars. l absolutely love my mini!! I love Luis a little bit too! He was always there to find us what we needed. Also the young.fellow Freddie was patient to get things started on my radio and my phone. The service department is also great and accommodating. I love that I can get my inspection sticker when I get my regular service done.Nothing but good things to say about my Sales guy Luis and Mini of Peabody! Thank you Nina and Alex Talalayevsky.

Predatory practices and property damage. Stay far away…read more brought my 2015 MINI Cooper Countryman here--a rare, low-mileage, garage-find vehicle in pristine, museum-quality condition--expecting professional service. Instead, I received damaged property and a blatant attempt at financial extortion. First, when picking up my vehicle, I discovered the dealership staff had covered the exterior paint in deep scratches. Under the legal standard of bailment, a service center has a strict duty of care to return a vehicle in the exact condition it was received. This establishment completely breached that duty. Second, they pulled a highly deceptive tactic with their loaner vehicle. Staff verbally assured me the vehicle had "no damage" and rushed me through the paperwork. I drove exactly three minutes down the road to an empty parking lot, inspected it, and found a scratch. When I immediately notified them, the service manager's response was, "We're gonna have to see how much that costs," clearly attempting to stick me with pre-existing damage. This is a textbook unfair and deceptive business practice. I am already documenting a formal complaint under Massachusetts G.L. Chapter 93A, escalations to MINI Corporate USA, and a report to the Massachusetts Attorney General's Consumer Advocacy and Response Division. Do not trust this service department. They will damage your asset, lie about their loaner vehicles, and try to force you to pay for their negligence. Absolutely unacceptable.

Desi's Used Cars

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I highly recommend Desi's Used Cars and its venerable owner Desi, a/k/a Steven D. I'm lovin' my…read more"new" ride that I bought on 6/8/15. It's a 2001 Ford F150 - built Ford-tough! It's14 years old, but it rides almost like new. It was a low-mileage, one-owner trade-in from a local dealership, and Desi snagged it. Buying a used vehicle is a major purchase and risky proposition. Who doesn't approach it with some trepidation? Take heart, Desi is not your stereotypical used-car dealer/shark. There was absolutely no pressure. He was helpful and considerate. I can't tell you the price he charged me. Other dealers would stone him. He could have reaped a much higher profit, I'm sure, as internet inquiries came in while I scrambled to raise cash. But Desi didn't back-out of the deal. He kept his word. Full disclosure: this review is completely independent, and no compensation was received except a sweetheart-deal on a 2001 Ford F150 XLT, extended cab, 4.6L V8, automatic, 4X4, off-road, tow pkg, 17" alloy wheels, full power, kold AC, lux upholstery, privacy glass, sleek two-tone black and silver. I got mine - from Desi! Buy Low, Sell Low: Desi lends new meaning to the term "low rider."

As good as it gets is right! We have never had a more pleasant experience buying a car. Desi was…read morelovely to work with, always kept his word, and was very straightforward in every aspect of our transaction. Would absolutely recommend him to anyone and will come here first the next time we want to buy a used car. Can't say enough good things!

Land Rover Peabody - car_dealers - Updated October 2026

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