All the employees were kind, helpful, and knew what they were talking about, and the prices were…read morevery reasonable.

This is a cool little shop tucked away in Downtown Syracuse. The store isn't huge, but they have a…read morewell organized, great selection. We try to stop here every time we pass through the area (often in both directions). We've purchased some hard to find items here. Prices are very fair. Staff is helpful.

They were really kind and friendly. I noticed how the workers greeted people and struck up caring…read moreconversations. Taylor even gave me a game recommendation. I left with a buncha games and a smile.

This Gamestop has been at the mall for a very very long time, but has always given me exactly what…read moreI needed. I'll be the first one to admit that I typically buy all my games from Best Buy, online, or a local place. Sometimes there are certain things that you have to buy here. Recently I bought the Secret of Mana remaster and thanks to Gamestop I was able to get some pretty sweet DLC. Now granted DLC can kind of be aggrivating when it should already be in the game to begin with. This DLC was just extra costumes you get for pre ordering with Gamestop. I love that kind of DLC and believe thats how it should be used. It didn't cost a penny more, it just rewarded me for coming here. The prices are very fair here and the online ordering system is extremely easy to use, so I would recommend them wholeheartedly for any pre order you may want. The store itself has a ton of games and some random mixes of toys and what not too. The staff is pretty good, but nothing out of the ordinary. I hate to be petty, but I think we all know why they lose a star. The trade in system is just not great at any Gamestop. I never found the prices to be remotely fair. I will only knock star off though since everything else was great.

The store was nice and organized and the people that work there are really nice and helpful. I…read morebought two systems, one was a PS3 the other an original Xbox. I don't live in Upstate NY anymore and wanted to bring the PS3 down to Florida with me. Unfortunately two buttons on the ps3 controller didn't work at all when I went to set up the system. Because I live far I couldn't swap it out for one that works. Downside to used systems and games. Other than the controller not working, the system works and was for a good price.

This place is a true local gem! If you're looking for vintage games this will be ur new BFF!! When…read morewe moved to the area, a few months ago, we found this place rather by chance along our walk route. We have enjoyed the massive selections of vintage games more than any other shop in Manlius! Also, the staff is beyond helpful. Being able to browse, getting questions answered and receiving fantastic recommendations is why we go here over eBay as we once did.

Service is great everytime I've gone, the Employees are very friendly and helpful! The game…read moreselection is arguably the best in Syracuse and this is coming from someone who drives from Skaneateles! Very honest deals they are definitely for the people there! Very helpful with troubleshooting consoles too, I highly reccomend

The owner is a jerk. Called me names for wanting to return something and just the rudest guy. He…read morelost a long time customer and I will go to Game Stop from now on. Steer clear from this creep!

Anytime I am in the Syracuse area I make an effort to visit The Sound Garden. The Sound Garden is…read morethe place to go for physical media; with their movie selection being the best in the area. It's very rare to be able to shop in person for boutique labels such as vinegar syndrome, arrow, criterion, cinematographe, and A24. The selection is unmatched and I end up spending a good amount of time and money on every visit because you can't get this experience anywhere else. While I love the movie selection in particular they also offer vinyl, books, games, apparel, and more! The staff is always kind and helpful. Love coming here and am happy to support a store that keeps physical media alive. Small parking lot out front and street parking available. I've never had any issues getting a spot

Nostalgia...nostalgia...nostalgia My boyfriend spent a…read moregreat deal of time here as an adolescent; college student; then later an adult. He wanted to stop in for his 40th birthday since we're back in the area for long weekend . Parking was easy ... and was able to explore a great vintage record collection. Movies galore; or maybe he did more . I jumped at the bookes they had a little of everything.. I did take the time to check prices on books I know use my kindle ; the few books I looked at the prices were about 20 or more dollars here as opposed to Amazon ...yikes . ....there the books stayed .the store is cool to look at and has got a great vibe so I might go back but I didn't purchase anything.

I love this company, but I can't get over how the building makes my chest hurt like a musty…read morebasement does. They have a great selection of trading card packs, and tabletop RPG items for sale. There is a large space for gaming with tables chairs and even board games to play. They have a couple snacks for sale, I noticed as well. The man behind the counter was very nice and even opened a box of dragon sleeves to show me that they weren't hard to see through! Prices are a little high when compared to other stores/online, but you pay for convenience.

I ordered three $500 Magic the Gathering collector booster boxes back in February. Despite knowing…read morethe product was popular and in high-demand (and thus unlikely to be fulfilled), the store waited until release day in June to cancel and refund my order. The cancelation was done with no notice or apology - the only reason I noticed was because I saw it pop up in my PayPal account. I am a reasonable customer and would have understood a cancelation back in February or March. This would have given me a chance to lock in an order through alternative means; however, I really have no choices now as the booster boxes are impossible to find at the prices they were back in February and March. Very disappointed and would highly recommend anyone thinking about ordering from them to not - especially if the product is a preorder!

Today's shopping highlight was listening to the gentleman behind the counter boast to his two…read morecolleagues that he almost landed a job at WalMart before they rescinded their offer once they realized they had fired him on three previous occasions. I guess the talent pool is thin these days. Nonetheless, I've never had a bad experience at GameStop and they have always gone out of their way to ensure we got the best possible deal/offer available. As a Non-Gamer or a Tech savvy of guy, I've always appreciated that.

I absolutely LOVE this GameStop! I've been to many others and none have the plethora of genuinely…read morekind and helpful people that this particular one does. I've been in there many times for many things and every time I walk out with a smile.. Whether you're a new gamer or old or not at all they will treat you with the utmost respect and help you to the best of their ability

Straight garbage was super rude to me I would not shop in this place at all. My experience with…read morethis place was that of being treated like some thing than nice again. I just would not even bother even if they had a book I needed you could just look on eBay for a deal and have better experience with a computer.

If I could leave no stars I would, customer is horrible. Ordered comic website said it didn't go…read morethrough. Then they charged my card twice. I contacted customer service and they said I didn't make a purchase and then threatened me with attorneys after I posted a bad review. Instead of trying to make it better they made it 10 times worse avoid this place and their website scam of the century here.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.