I bought a Lance trailer at the end of 2019. It turned it out to be nicely timed as the COVID year…read morehad few options to get away but our trailer was well used. I had a small recall issue with the trailer and Lance announced a update. I took it in for the recall since the factory was do close. I had the tremendous pleasure of reaching a representative there - Audra Falcon - who scheduled the time slot and got me in. She is splendid and truly invested in her job. Dedicated customer service is a rare thing these days but Audra is nailing it. A few weeks later I got the call to pick up my trailer and found that they had (entirely on their own) identified a few issues they wanted to update or replace these items. The quality of their product is excellent. They support it with friendly and knowledgeable customer support staff. They have techs empowered to make decisions on the fly and insure customer satisfaction. I cannot recommend Lance enough. I doubt you'll need customer support but if you do just know you'll be in good hands.

DONT BUY A LANCE CAMPER Buying A new Lance camper was the…read moremost stressful purchase I ever made . I have had one problem after another . During the 1st year of ownership the roof failed and needed to be replaced .Lance authorized a band aid repair and subsequently the roof failed again and Lance Refuses to help. My New Lance Camper has been in the shop for over 1 yr with no help from Lance . Their warranty is a joke. Run as far away from Lance as you can.....

We had an amazing experience here!!! We could only come…read moretoday from out of town and were told they would be closed. But they did come open for us!!! Peter was by far beyond professional and answered any and all questions we had! Needless to say we left happy camper owners! I recommend this business for the ultimate sales experience!! Can't wait to load up and hit the road in our new Lance camper!!! Thanks again Peter!!! You rock!

The man lied to me, stating my generator was NOT equipped with a fuel filter & he was defensive…read morewhen questioned about it. Appears they took a short cut on the servicing, perhaps because it was a woman taking it in for service.

Trading in our 5th Wheel for a toy hauler and our experience here compared to the previous…read moredealership is hands down amazing. They have a great team of employees that are friendly and knowledgeable. Our technician Abner went above and beyond when getting our trailer take home ready. I would HIGHLY recommend Bobby Wayne

My mother and I had a stressful experience. Our fifth wheel developed issues within the first year,…read moreand repairs took over a year to complete. Communication was poor, we received conflicting information, and getting the RV back was frustrating. Our experience with the service department, particularly Lisa, added to the confusion and stress. We felt ignored and taken advantage of rather than valued as customers. Based on our experience, I cannot recommend this dealership.

Had a brake controller issue with my truck so i took it over the desert trailer and hitch. They…read morefigured out the problem right away and the following day got my new controller installed and working properly. Highly recommend them they were better priced and better service then the last place i had install my brake controller.

What a wonderful group of people with whom to do business! Michelle, John and Pablo are all total…read moreprofessionals. They go beyond the expected to ensure the customer's complete satisfaction! I recently sold a 5th wheel RV and bought my first motor home. The Desert Trailer & Hitch team has gone out of their way to make this transition a most pleasurable experience.

I went to rent a trailer. There's was a female n a male working but not together as the man…read moreappeared to be frustrated wt his female coworker. The female took our order but did not want to take cash. So we waited on the male to finish what seemed like forever since he was dealing wt a Karen. Even before my turn u could tell this was not gonna go well since I also was mad at the situation wt the female not wanting to take my cash. The guy was understandably frustrated but that's not my fault. So I left wt no trailer. GOOD CUSTOMER SERVICE NEEDED AT THIS LOCATION.

So...DC's was actually closed when the owner helped us. We had left a message after breaking an…read moreaxel in the middle of the night. Dave called us back even though he was closed for the weekend and gave us some great advice about where to find the part we needed and who in town could install it for us! He spared us a drive or a tow all the way back to Bakersfield. If DC's can help us this much without even being open, imagine what they can help with during business hours. :) Thanks so much for your help!

Stopped by in attempt to identify a trailer bearing from a homemade car trailer with ancient mobile…read morehome axles that had no numbers. The guys were friendly and james was able to identify the bearing, and sold me the quantity i needed at a great price. They didn't have the rest of the bearings i needed (they had numbers), so they suggested a place in bakersfield that was exactly what i needed. I saw the other place on yelp, but i wouldn't have gone there without Jame's recommendation.

I had such a wonderful experience here. Custom ordered a trailer and it was built much quicker than…read moreoriginally quoted. Staff is great, especially the manager that went above and beyond for us.

James was very rude. Very short when I had questions about a few trailers he couldn't tell me much…read moreabout them.

Bob Howle, Mike and crew do auto repair the way it should be done: properly diagnose the problem,…read moreand then fix it with the best quality parts using the best trained mechanics. It's not cheap in the short run, but this way of doing auto repair actually IS cheaper in the long run. Let me explain. Cutting corners - not properly diagnosing the real problem, using substandard parts, not keeping your mechanic staff up to date on training - actually takes more time to properly diagnose, more time to replace the substandard shoddy parts that don't last long, and more time for the mechanic to fix what's going on because they aren't aware of the correct information to properly repair the problem. This adds up to extra auto repair expenses done this way. So actually, the way Bob Howle does it is the moneysaving way, and the way of less overall auto repair expense. My most recent experience is with a car I got via marriage: a Kia Optima. I can't recommend the car at all - too many parts and switches, etc. breaking and not working, even while under warranty, and now that the vehicle has over 100,000 miles, some engine parts have had to be replaced beyond normal expected items, like the battery and brakes. A/C compressor, coils, and thermostat and radiator. For the thermostat, they installed the quality part vs. the cheap part, costing $18 more but less labor down the road by not having to repair and replace a substandard thermostat. Same with the radiator. A plastic one that hopefully will not crack like the original sheet metal one, and thus save money down the road. Does the plastic radiator cost more? Around 90 bucks more. But less money in parts and labor down the road by installing a part that hopefully will last the car a long time. Hopefully. . . If you ask, they will gladly call a rental car agency and get you rolling in the interim. They'll even drive you home if that's what you want. There's all kinds of parts replacers masquerading as auto mechanic shops here in the Antelope Valley. This isn't one of them. It doesn't take much talent to replace parts, and via the hit and miss method, repair cars. It DOES take talent to accurately diagnose correctly the first time what's wrong with your car, and fix it right. That's what Bob Howle Automotive offers. Highly recommended, and you won't go wrong going here.

Good and honest repair shop. Precise work. Friendly owner and staff. I recommend this quality…read morerepair shop.