We were shopping around for someplace to take our vehicles and decided to give Lancaster Tire & Auto Care a try. We were cheerfully greeted by Athena when we walked in. There was a nice waiting area, if we decided to wait, and the store was clean and looked well maintained and in order. We were pleased with our service and plan on going back. read more

It's super aggravating to not be able to see service costs, even general estimates, on a company website. Why don't you list your prices? I want to be able to compare without having to wait for busy people responses. read more

I've been at this location a numerous amount of times and they really take care of my vehicle. I love how honest they are about what I need and repairs I can do later. Grateful for their family ownership company read more

Upon the recommendation of a tire dealer who recently retired, I took my vehicle to this new place. I have to travel down below once a week and I get my 23 y/o car checked periodically. I was pleasantly surprised by the service that I have received from Athena and Jeff. They checked my car and told me what needed to be corrected. Boy, I am so happy that I have some great people servicing my car now. I test drove it on the 14 and 5 freeways and it is running better than ever! read more

Do Not Go Here! These people are crooks and racist. The daughter gave me a quote over the phone then charged me a MUCH higher price when I picked my car up and denied everything we originally agreed on. She claimed I had attitude and charge me an "attitude fee "and her dad moved my car into their garage and blocked my car in until I paid. Extortion at its finest. They did not quarantine their work and continued to try and create cost. Also did not stand by their Essential person discount as promised/advertised. They are not trustworthy and bad business owners. They def took advantage of my bad situation knowing I lived two hours away. Stay away!!! Zero star rating read more

Here I am again getting my car serviced. The father and daughter duo team are phenomenal. They are beyond honest .Their new employee Erica is so sweet and kind. I always feel like I am at home here. It is such a welcoming environment. There is coffee, water,and tea while you wait. I'm am thankful for Lancaster Tire and Auto Care. read more

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Do yourself, your car and your wallet a favor and don't come here. You will be asked to pay $150 for a diagnostic fee that will result in the issue never getting fixed. You will have to come back several times for the same issue and they will have the audacity to charge you again for the diagnostic test in addition to the "work" they did. You will be asked to leave your car for days on end. And you will get attitude when you refuse to pay the $150 again for the same thing for the third time. I get it that times are tough and this shop is trying to make its money where they can but it shouldn't be at the expense of the customer. I will take my three cars elsewhere and my brother will take his two elsewhere as well. I DO NOT RECOMMEND THIS PLACE. ZERO STARS. I took my car elsewhere and the issue was addressed and fixed immediately. read more

If you have any issues with your smog monitors but aren't getting any fault codes, this is the place to go. fast, courtesy, knowledgeable, help. ---- Chuck C. read more

Absolutely hands down the best service I have ever received. Sent my 77' El Camino in for a check up and some repairs. I received superior service and won't take my vehicles anywhere else. Jeffery is awesome. His knowledge is endless and his rates were competitively reasonable. My baby runs better than ever and I truly appreciated his honesty about the inspection he did on my Camino. My prior mechanics failed to advise me on some crucial issues & thankfully Jeffery was thorough enough on my inspection to give me the real 411!! Best auto repair service in SoCal!! And shout out to the front office! Athena kept me informed and making drop off, pick up & payment a breeze. Love this shop. read more

Lancaster Tire & Auto Care - Finally got my baby rolling right! Thanks Lancaster Tire & Auto Repair! - Smog Check Stations Near Me - Lancaster, California

Came in for an oil change, tire rotation, and battery replacement. Was taken care of immediately and was back on the road in no time. Customer service here is very warm and friendly. Was offered hot coffee while I waited for my car to be serviced. Will be back! read more

Great communication and follow through on various issues that needed to be addressed to get my older, high mileage truck performing at her best and recertified for registration. Thank you for the professional service, necessary recommendations, and accommodation for a chaotic schedule. Athena and her staff were awesome! I'm so pleased I brought in my other car for some of their TLC! read more

Great service! Very attentive and go above and beyond to make it as pleasant as possible.

Was ready for a road trip when I realized I had a flat tire on a Saturday morning..... stressed that I would have to cancel my trip.... stopped by Lancaster tire and they not only fixed my flat they checked all 4 tires and re set my sensor free of charge since I purchased the tire from them....was so happy to make my trip and felt safe on the road..... that's important when your a single mother - thank you Lancaster tire for looking out read more

I recommend this business to anyone ! They were very polite and professional and quick and efficient. They make you feel at home

Called to get my starter replaced on my car. They wouldnt do it unless i paid a 59.95 diagnostic fee. I told them I didnt need diagnosis because the honda dealership already told me whats wrong. They wouldnt move forward without that fee. Terrible business. Wouldn't come here if I were you read more

hi im jackie new to lancaster ca didnt know what was wrong with my car they were fast and very helpful,transported me home and back to the shop once my car was ready just all around good people you can trust with your car. i will be back for tires and future serices. read more

Very friendly and professional Up front and honest this is a great family owned business. read more

Had to get a smog check and service was quick and service was great. And because the service was so great I had them check into why my tire light was on. Once they got my tire light off I drove off to do my errands and the light came back on. Drove back to the shop and the reset tire codes and now light is off. I was advised if light comes back on to just bring the car back in. I have decided that this is my new car maintenance facility since moving to Lancaster recently!! The customer service is spectacular!!!! read more

I needed a smog check, came here to get the test done. My check engine light was on but I did not know that would give me an automatic fail. They did the entire test, charged me, and told me it failed because the check engine light was on. They would have known right away it was on and still ran the test and charged me. I serviced my vehicle at the dealership after and everyone I told was surprised they still tested it when my light was on, as they would have noticed it right away. I was told I could come back within 10 days for a free retest. I went back and they told me the retest would be $30. I said Athena assured me it would be a free retest and the man told me I was wrong. They are liars who just want money out of you. An honest place would have seen the light was on and informed me my car wouldn't pass until I got it serviced. I will tell everyone not to go here. read more

Took my care here would not pass smog they got my car to pass smog customer service was great

It has been forever since I have felt real honesty, passion and to top it off real people that knows what they are doing and not trying to rip people off and take money. I had to cars serviced here and everyone who works there have treated me with great customer service. They have a pick up and drop off service from a great gentleman that opened the car door for me and also assisted with helping with my seat belt and opened both car door and the door at the location. I did a smog check on both vehicles and they are up front with you to let you know what needs to be done and make sure you fully understand what needs to be fixed. I have NO negative thing to say about the family. They are angels and may god bless them forever. I will definitely be coming here from now on. Athena ur amazing girl thanx read more

Terrible mechanics, took my old Chevy el Camino in told him to get it started and he broke my steering column. Then told me I needed a new one and that he needed to redo all the wiring like 73 el Camino has that many wires. Didn't follow my request and had terrible attitude. I don't do not recommend this shop to anyone. Said my ignition switch had no power... when I have driven the car before, the battery was just dead the battery!!! The first thing a mechanic should check! read more

This company is just the best! Its friendly and efficient and they take the time to explain and understand your concerns .they did a great job on my 2013 Subaru. Very charming are the dynamic duo a father and daughter run business and they know their business .and that their customers great! read more

The Team continues to go above a beyond with my brake job! In and out in one day! Thanks Team! read more

This place started out fine, then after several visits and money spent, warranty's either expired or wasn't there fault. The person in charge held my car for an week,cause I asked was my service under warranty. Lost my business and referrals, they charge dealership prices on repairs gotten way better results with T & M automotive read more

Bought a used truck. Needed smog to register and was due an oil change with synthetic oil. Went to a 'fast' oil change franchise, they wanted $129.00. WTF? Drove off. Son suggested a spot in Lancaster for the smog test, oil change can wait. Smog test only place quoted $99.00 + $17.00 for certificate. Again, WTF? Looked across the street and saw Lancaster Tire & Auto Care, Smog. Thought, what the heck? and circled round to get there. Honestly, was not expecting much, but to my surprise, I was! Lol. Oil change and Smog test with certificate wasn't much higher than either quote! Gentleman mechanic was very nice, pointed out the burnt out light I would not have noticed. Checked my tires, belts. Owner behind the counter, very nice also. Comfortable, clean lobby. Fresh coffee, tea or hot chocolate! Classic rock channel over speakers, so no loud boom, boom, rattle, rattle! My car needs an oil change in 18 days, guess where I'm going! read more

Worst place ever! They'll charge you $100 to analyze your vehicle, and instead of telling you everything that's wrong with your vehicle, Jerry or whatever his name is the owner. Will call you after you talk to either the rude receptionist, or his daughter Athena and basically tell you what was told to you wasn't right and now this needs to happen. So all that to say this. After he has your vehicle he likes to keep it and call you every 2 days with a different issue that he and that shop had known about since the initial inspection. Make sure to ask to see the read out on the diagnostic test that they charge for. CROOKS! Will never return $800 and almost a week later still have the same problem. SMH! read more

I stop by here and brought two vehicles. The 1st vehicle (Ford) is experiencing transmission problem. They did a diagnostic and she said she couldn't find the problem. Before I left the car for diagnostic, my husband told her multiple times to run the car on the 14th freeway to get the car to go into Limp Mode but she decline, later that day we went to pick up the Ford, we drove it to the valley and the car goes into Limp mode. The 2nd vehicle (Hyundai) and she said it needs to be taken to auto body shop. All they did was look around the car, didn't even bother to take the car in the garage to look thoroughly. Her response was "no, you have frame damage, you have broken axle, strut, control arm, etc. After taking the Hyundai to get 2nd opinion come to realize was just the strut & the control arm. In the end we feel fortunate that Hyundai doesn't have frame damage or problems with the axle. I'm getting my repairs done AV Auto Care for a great price. I don't recommend this place. read more

I usually do my own car maintenance and ran into an issue while doing so. Made a phone call and was immediately taken in for inspection. My vehicle was up and running in a matter of hours. Service was great, fast and affordable. read more

This business is A+ in customer service and they welcome walk-ins. This is much appreciated when you never know when the car is going to get a flat or "act up" Plus, the location is great if you need to wait a little longer for the repair. It's walking distance to get something to eat. I would recommend this business to all my friends and family. read more

I want to thank the entire staff and technicians for giving me the best customer service. I have been a customer for 3 years. I have had my trans, motor and oil change service. I especially want to thank Jeff and his wonderful daughter who are the proprieters of the shop, for giving my chevy truck a smile. You guys are the best !!! read more

I'm looking for a place solving the problem the first time. So far, this is it. Check engine light pointed to an evac pump issue but turned out it was a faulty sensor. Lived with the problem for months but after resolution, everything is fine a couple weeks later. Mechanics are good at explaining the issue(s) and possible next steps. Service is friendly too. read more

The folks at Lancaster Tire and Auto Center were top notch, honest and reliable. Went in last minute for a few issues my car was having and they got me in and out within an hour. They were able to diagnose my vehicles issue and were even willing to fix it right there and then. Unfortunately, I had time restraints but will definitely be going back to get this fix, as well as using Lancaster Tire and Auto for all my vehicles needs. Finding a good, honest mechanic is hard nowadays but I'm glad I found these folks, best in the AV! read more

So, why did I give them 5 stars? Because they were honest. Honesty can go a long way dont you think? Especially a mechanic. I grew up around a shop, as my father was a Master Mechanic who worked for my Uncles shop. So I know the lingo and how things go. Mechanics are in the business to make money, just as anyone else is, and so up selling is part of the job. If you go to a mechanic and get upset with them informing you about additional services, then you are kind of the problem, not them. With that said. Lets talk about my experience and how it relates to my 5 stars. I figured the work I needed done was going to be about as much as I paid. However, they called me while doing the inspection and informed me of additional services that would be a good idea to get done at 60,000 miles. This about doubled my initial expectation. Of course this took me back for a second. Jeff was kind enough to break down everything for me and the benefits of getting it done. He also said "Your car is in great shape, and the work I suggested is mostly for maintenance purposes." THIS is where he earned 5 stars from me. That is how you tell a good mechanic from an untrustworthy one. He didn't try to sell me on the idea that I NEEDED work. He clearly left it optional for me. I dont know if they price was the best in town or if customer service was top notch compared to anywhere else, because I choose to go to them for their location. What I can say is that they where kind, respectful, personable, and honest. The price for my work was better than I expected and I made a fair and educated guess on the price. So overall I am happy with them. They have business for now on. read more

After wasting my time running around to all these different mechanics out there. I finally came across this place. They do all around service. Witch is amazing! Whatever you need done on your vehicle, they can do it. Customer service was great! I'll be making this place my go to mechanic! The only downside is the wait time. But thank you guys so much. read more

What a pleasure to deal with. Family owned and operated. Went in from out of town and just felt right at home. They did my smog fast and easy. The lady who was at the front desk was so professional and a absolute pleasure to work with. read more

This place is awesome! Not only do they have reasonable prices for there services but Athena is who always has us come back. Her pleasant attitude and genuine hospitality towards the customers makes all the difference in my book. We will continue to come back. read more

I had a flat tire, was on a time frame and had my 1 year old with me (who was fussing). They were so kind, patient and had me in and out with in the time I needed. I appreciate the willingness to go above and beyond! I will definitely be back read more

We needed to get two trucks smoged at a star certified smog station. This is a very nice family owned and operated business. They were very prompt to handle my needs . While we were there the service advisor worked with two different customers and gave them options on their repairs and even talked about spending too much money on vehicle repairs vs. Vehicle value. Definitely a place that we will go back to in the future. Only reason we did not to give 5 stars is that we did not have a huge expensive repair to compare services on. read more

I'm still taking my cars here. Last review few years ago was 4 stars. It should have been 5 stars. This is a family business and everyone there has always treated me like family. Due to my schedule, I've taken my car in last minute many times. Even when swamped, Jeff and Athena always manage to take care of me and my cars. The car care here is great and combined with true family values, there's no other place I want caring for my cars. So what are you waiting for? Go see Jeff and Athena...become part of the Lancaster Tire & Auto Care family today! read more