Quality Hardware is everything you could ever want in a local hardware store. I've got fond…read morememories of coming here has a child 25 years ago and as a homeowner now, they are still my first choice when I need small hardware items, or when I need good advice. For the size of the store, it is really remarkable how much variety they have crammed in, and the absolutely amazing staff don't hesitate to help you figure out a solution to any problem. I can't tell you the number of times I have walked in with a poorly explained question, or half of a broken piece of something, and they've immediately identified what I needed, showed me where to find it, and explained to me the best way to fix something. For your average 90's kid who is maybe not the best a home repairs, Quality Hardware is constantly the lifesaver I need them to be on small home repairs! For bonus points, you can't forget how wonderful the fresh popped popcorn is. It really lightens up a frustrating unplanned repair to get a bag of delicious, fresh popcorn for less than 50 cents!

Excellent small town hardware store with great selections. There's always somebody available to…read moreassist you to find what you're looking for. Prices are fair.

They do not adhere to return policy. Charge restocking fee which is not listed…read more Extremely poor customer service.

Debbie Wintel was the representative who helped make our choices easy and perfect! She is awesome!…read more Our experience was top rated! Beverly & Stan Beck

I was searching all over for a non-standard sink aerator. Lowe's and Home Depot did not have the…read morepart, and did not know what it was or where to find it. I also called another plumbing store and they were not able to help. I gave Mike a call and he immediately knew what part I needed, and had one in stock. It was ready for pickup when I arrived. Great service and a fantastic gentleman. I will definitely be back for any future plumbing needs!

When the heating coil on our oven burned out over the weekend, I got a recommendation from a friend…read moreto go here for a replacement. They're not open on the weekend, so had to wait until monday. In the meantime, i did some research, and found some online options, and though the prices were good, reviews for the quality of those parts was very bad. Monday morning I went by D&L, they asked what they could help with. I showed them the coil and a picture of the oven model number, they looked it up in their system, but didn't have any on hand. But they were able to bring in a factory direct coil from their Charlotte warehouse the next day. Pricing was certainly higher than what I found online, but turn around time was much quicker, and being an official replacement part I had more confidence in the quality. Great spot to know about to get parts to fix any appliance, and always good to support local!

I am loving my kitchen countertop. The in store experience was great! They answered all are…read morequestions and let us look at all the options and were not pushy. When we decided on our material they keep in touch from the store and the guys who came and measured, took out the old countertop, and put in the new were all professional and friendly. Very happy and would use them again.

I was very disappointed with the product I ended up purchasing. It looks pretty but is not an…read moreappropriate surface for the use. The salesperson should have given better explanations of the product durability. She was clueless and not at all educated in how to advise/recommend. I thought I bought granite, but it was a "hybrid". Truly not suited for a kitchen that gets lots of use. Cracks and chunks and chips on the edges. I called and expected them to service the issues, but they wanted to charge me to repair the damaged edges in under a few months!! I have another stone project and will not return!

Took my very old sewing machine in for possible servicing as it had jammed & wouldn't sew…read morecorrectly. They told me they would do their best but parts were scarce for my machine. They delivered back my machine in perfect working order & I'm very pleased. Will buy my new machine from them when mine finally decides it's seen all its days!

I've been a customer here for over 4 years. Mostly, I brought my machine in for an annual…read morecleaning/servicing. Recently, I started having issues with my machine. Over the last 6 months, I've had to bring the machine in several times. McKinney is not close to me so it is a lot of round trip miles, and I've paid over $700 for servicing/repair. After 5 trips and the same problem - I went to another dealer. Carolina Sewing. The technician fixed my machine, also repaired the threader part, (which hasn't worked properly for years and McKinney didn't fix it) and It is working PERFECTLY. BYE BYE Mckinney.

My husband has a few lawn & garden equipment which needed a ton of repairs. We looked online for…read moresmall engine repair shops and was excited to one close to us in Julian. Mr. Warden finished up with the riding lawn mover and my husband is so happy with the results. His mower is running like a champ now! Mr. Warden will be working on the Club Cadet front tiller and we feel confident that he will have that running like a champ also! Mr. Warden is a very nice person and his prices are very reasonable. My husband highly recommends "Warden's Small Engine Clinic".

I've been to Bessemer Plumbing multiple times over the past few years, and every experience has…read morebeen excellent. Steve, the owner, has always been extremely helpful and willing to take the time to point me in the right direction, even when it meant he might not make a sale. That says a lot about the kind of business owner he is. Steve genuinely cares about helping people and is willing to share his time, knowledge, and years of experience to make sure customers get what they actually need. He exemplifies what a good business owner should be--honest, knowledgeable, and committed to helping his customers. I highly recommend Bessemer Plumbing and appreciate the way Steve does business.