Great selection and staff. We were in the store pre-Covid, and finally returned about 8 months later to purchase ceiling fans. Danelle was so patient helping us on the initial visit. She wrote down the numbers of the fans we liked, so this visit went quickly. Alex the manager rang up the sale and was very friendly and kind. The selection of fans, light fixtures, and furniture is outstanding. read more

Dannelle helped us find a dining room chandelier and a complimentary mounted light fixture. She was knowledgeable, flexible and helped us find options that would be more suitable for our space. She shared the dimension ratio for our chandelier and dining room table and it was very helpful! And, Marcos went out of his way to help return my glasses, despite me working with his colleague. Superb service here at Lamps Plus. I'll be back! read more

So I've gone to this place and i have been disappointed little by little time and time again. Today was the last straw!!! I went in on 11/14th to order a ceiling fan and was told the estimated arrival would be between 11/20th to 11/24th. Was told that i would no be charged until I picked it up at the store. The money was withdrawaled from my bank account yesterday so I anxiously called the store thinking it had arrived, and they just forgot to call me. I called a day later and they told me that it had not even been shipped yet from the manufacturer. Needless to say I immediately canceled the order and asked for my full refund. SHOPPERS BEWARE!!!! read more

I can highly recommend this Lamps Plus. Besides the lighting fixtures you would expect to find here the store carries decorative items and furniture. I received excellent Customer Service from Dannelle and her Manager Alex. Both of them are friendly, effective, and professional. I ran into some issues (not caused by them) with my order and both of them bent over backwards to quickly resolve them. Ask for Dannelle, if she treats you as well as she treated me you will be very happy. read more

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I went this location @ 84 East Shaw Ave fresno Ca 93710. No one greeted me or asked me if there was anything they could possibly help me with! There were at least 7 to 8 sales reps (all males) in the store and a couple was at the desk being assisted. There were 1 to 2 other customers browsing at most It felt as though I was very invisible and being discriminated for my race. I am a well dressed professional female with cash. My browsing in this establishment lasted about 15 minutes, still not one individual approached me with a smile or any kind words. Very bad beside manners and unprofessional. read more

Yeah, there's a million options there in the store and 6 million on their website. Fast, easy shipping and good pricing, I was pleased with the quality of the workmanship I got on my recent purchase. Looks like there's plenty of help for those needing some. Would love to see their electric bill on any given month. Hot in the winter and like HELL itself in the summer, the heat those lights produce adds up. And man, is there a lot of packing material in these shipments. Guess you need that to get from the sweatshops of China to your door... -G read more

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Yay! Walked right in, found what I was looking for, got waited on right away and was on my way in just a few minutes! Great prices. Lots and lots of inventory to choose from. Very nice and super helpful staff. A picture kept popping up on my Facebook page with a set of lamps I liked, so I went to the local LP to see if they had them. They did and they were very reasonably priced, so 30 minutes later, my living room makeover has begun! read more

Lamps Plus - Let there be light! - Home Decor Near Me - Fresno, California

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Great service! Alex and William at the Fresno location were very helpful. They fixed my broken lamp switch with no issues- went out of their way to provide services above and beyond- HIGHLY RECOMMEND read more

Exceptional, friendly service. I made a mistake with an online order that the 800 number staff referred me to the East Shaw Ave store to help. Dale went out of his way to help me correct the error, which wasn't easy. It's a pleasure to do business with such customer-focused, courteous retail staff. read more

Super helpful! Dannelle was amazing and so knowledgeable, was able to recognize our needs and fulfill our order!

Danielle was so patient and helpful! Excellent selection and variety. It was an excellent shopping experience.

This past year, we done tons of remodeling to our home and needed light fixtures, ceiling fans and mirrors. This place has a huge assortment with great sales! Not to mention, Chad has been a great associate along with Eva. They both have great customer service and go above and beyond to get us what we are looking for. Chad has never rushed us and has given us plenty of choices. I highly recommend giving this place a gander if you are looking for anything in your home. Thanks Lamp Plus for all your help! read more

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I have been using Lamps Plus in the past for 12 years. I have moved three times, and each time I came back to Lamps Plus in Fresno to purchase all my light fixtures! Great customer service, high quality and never had any problems with my purchases. Ask for Alex if you need any help with your purchases. read more

We have been in search of a picture light for a new painting. We came in today and had an associate be the name of Amanda. She has been so great. Very helpful and patient to help us find the right one. We really appreciate the assistance we received from her. Definitely great customer service. Thanks Amanda!! read more

We needed help with a part for our lamp. They came through for us. Dannelle was very friendly and took care of us. We got what we needed and walked out happy customers. read more

Thank you Alex for your help. As a manager you helped me out a lot with picking out the perfect chandelier. Mr. Aguirre read more

Amazing team and service Truly appreciate Alex and Marcos We enjoyed our shopping here read more

Alex and his team were amazing right when I got in the greeting me help me with my new bar stools for my kitchen and off I was I have purchase lights from them and their service is excellent thank you again Lamps Plus read more

I bought a clip light form them that started flickering in 5 months. These things happen I thought, I'll replace the bulb. Wrong! bulb can't be replaced. But they were nice, they replaced it at no cost. Guess what happened? After six months the new light starts flickering! Lamps plus, I need a lamp that lasts more than six months !!!!!!!!!!!! Follow up. I contacted LP based on Amira's note and explained the problem in detail. Got no answer. In the meantime I needed a lamp, so I got one at Ikea for one-fifth (yes, one-fifth) the the LP price. Let's see if it lasts more than 6 months. Stay put, I'll post the result. read more

I went into the store today and was greeted by a really friendly sales rep who helped us. When the employee needed help regarding pricing he went to the manager who was so rude. Alex Grabbed my phone start going thro the phone when he was clearly only suppose to look at the item I was looking for. He then just took his sweet time trying to look for any excuse not to price match. I told him I would rather order online through Amazon or Home Depot anyways with how bad his attitude was. which is exactly what I did I ordered a light fixture for half the price and a furniture item for half the price online. I wouldn't go back there again. Home Depot literally has the same light fixtures for a fraction of his prices and Alex the managers customer service was horrible. read more

well I was in Fresno for a medical appointment and I purchased a lamp drove home opened the box and it was the wrong lamp. Funny enough I joked when I walked out the door that I hope it's the right one since I don't live in Fresno. We'll see how the return process goes I decided to order the item online to make sure that I get what I wanted. Otherwise staff was very friendly and carried the item out to the car. , I ended up buying a dresser from Lamps Plus and when I came to pick it up, I was given an additional refund of $54 to reimburse me for my time for having to return the lamp. read more

The whole Lamps Plus staff was incredibly helpful towards me and my need of a new lamp. Margory was the main helper of mine to make this purchase possible while helping me answer all of my questions in the process. Thank you Lamp Plus staff! read more

Lamps Plus Corporate directed me to the Fresno Store as I was searching for a discontinued light fixture. I called a Yvon Hernandez answered, she immediately realized what I wanted, checked her inventory, then doubled checked to make sure they had the lights! She did this all with a enthusiastic happy attitude! She said they may take 2-3 weeks to arrive but they actually arrived in 3 days!! I can not say enough about Yvon and Lamps Plus in Fresno. There was no hesitation, no I am too busy, just what can I do to make your wishes come true!! The lights arrived perfectly packaged all at a very reasonable price!! Thank you so much Yvon and Lamps Plus Fresno Ca.!!!! Cheryle Clark read more

I went into lamps plus yesterday and Marcos helped me find exactly what I needed. Not only did he help me find what I needed but he knew what he was talking about. read more

Good variety of lighting options. Large showroom and catalog choices. Friendly and competent staff who were willing to climb a ladder and change bulbs and reprogram remotes just so we could see what the ceiling fan would look and operate at in the home. Associate printed out all the product spectacular with colored pictures of the two fans we were considering. He was also willing to give us a 10% discount on a fan we were looking at that wasn't on sale. Stop in if you're shopping. I believe you will be pleased. read more

Lamps Plus - Home Decor Near Me - Fresno, California

Great customer service, I had trouble making a decision on a chandelier and Kyle drug out a ladder to switch out the light blubs for me just to give me an idea of how that would change the look of the chandelier. Can't say enough good things about the great staff there. Thank you Lamps Plus. read more

I went into the Fresno Lamps Plus to ask a question on A lamp that I had. The staff greeted me promptly and tried to answer my question. What was s a simple question got very complicated, the Manager over heard the conversation and joined the task, and made my day. The team was all about customer service. 5 star review, # Priceless. Thank you Alex Maldonado. read more

We needed to get a replacement ceiling fan and wanted the same one that we have. The staff went above and beyond to help us find this ceiling fan. Alex the manager was fantastic and helped the team locate our original fan. Thank you to the team and manager at Lamps Plus Freano. CAV 7/5/20 read more

Worked with, I believe, CJ and he was great. Lots of choices in all price ranges. Can't wait to have our new light hung!

Cj was a tremendous help he even carried out my lamp, he walked me around the store and never lost my attention

Terrible service at the Fresno location. I tried getting help from three different sales people, but none of them had any product expertise. All they wanted to do was tell me that the choice I made was wrong and try to get me to buy something more expensive. When they finally went to get the item I selected, I was told that it was not where it was supposed to be and now had to be special ordered. No apology, just told I had to wait 2 weeks. Never shopping here again. And do not sign up for their Reward program unless you like getting excessive junk email! read more

Lamps Plus - Home Decor Near Me - Fresno, California

My husband, Daniel and I went here yesterday and we were just looking for ceiling fans for our house! Anina, the manager was SO wonderful and helpful we ended up leaving with a new chandelier that we absolutely love - in addition to our ceiling fan. I am huge on customer service and she went above and beyond with kindness and professionalism. We absolutely will be coming back because of her. read more

Very helpful individual assisted us with purchase. I like the business that allows you to look and then assist when ready. Selection was good and prices were same as web site. read more

The light on our ceiling fan stopped working. I took the light kit to Lowe's and Home Depot and they couldn't help me. Didn't know what was wrong, couldn't get a new part. So, I took it to Lamps Plus and they while they were tracking down the part(which they could order for me), someone else was testing the light. It turned out that the receiver for the remote was what went out. So they ordered that part for me. I got it the next day and it fixed the problem! Next time I need a light, ceiling fan, or a replacement part, I'm starting at Lamps Plus! read more

I believe his name is Alex Maldonado, but he went above and beyond to help me find pieces to something they don't even offer. Thank you for taking your time to help me! It's not just good customer service, but human kindness. read more

I love this place, they have very competitive prices. I always double check the price of items online before I buy them in store. Most of the items are either same price or cheaper than many online websites. The staff is also very helpful. I have been in here 8-10 times over the past 2 years and had a pleasant experience each time read more

Customer Service a disaster. Can never get anyone to answer the phone, mixed up orders, excessive time to process refund, took multiple emails to get action and was then chastised by them for sending too many emails! Seriously? From now on I'm going to the local lighting store where customer service still exists. read more

This was our first time shopping at Lamps Plus so we didn't know what to expect. We were greeted by Clifford who was a excellent salesperson and absolutely educated us on all the ceiling fans that fit within our budget. He spent two hours with us patiently allowing us time to choose which fans we wanted. I would definitely shop at Lamps Plus again especially with Clifford! read more

Good quality products and helpful customer service reps, both inside the store and over the phone.

I can always get what I need at Lamps Plus and the staff is always so knowledgeable and helpful! I love Lamps Plus!