I visited this store with my mother and my partner last weekend when we were trying to narrow down…read moresome paint options for our new house, and let me say - the customer is like night and day in comparison to the other local Sherwin-Williams location! We were greeted as soon as we came in, and the young man working asked us if there was anything he could help with. We had a game plan, so we declined his assistance at first, but he and his colleagues were available and checked on us a couple of times to see if we needed anything. When I was trying to understand how the samples are organized, he also kindly showed me the book and offered to look up anything for us as we were narrowing down colors. We didn't make any purchases yet, but I know we'll be returning to this location once we've finally made a decision! This store is also much larger than the other location, well lit, and includes a lot of the necessary equipment.

We bought all of our paint for our house here. Jill was extremely attentive and sat with us to…read moreanswer questions and help us pick out colors. When there was an issue with some of the paint we bought, the manager was really helpful in resolving it. It's hard to find places with such good customer service, and even though we had an issue, it was great to know that they wanted customer satisfaction over the bottom line.

Service this morning was fun and fantastic. Very informative. I highly recommend this store for…read morestaff is great and selection.

Great service - I had a mixup on the paint order and the manager handled it really well.read more

My husband and I were in the Platteville Sherwin Williams store this week. One of the managers,…read moreDaniel, waited on us. He was so helpful and patient as I had many questions. We love their paint and having such good people waiting in us only makes this paint so much better.

We are fans of Sherwin-Williams Paint, and a fan of this store in particular…read more First off, SW paint is super quality. We have used it on projects for our last four homes, and it is top notch. Second, they sell all the other products you will need, and at prices competitive with the big box. What I like about his store is the knowledge and helpfulness of the staff. They asked about our project, about what what we were intending to do, and made recommendations. In fact, recommended a less expensive paint. You really can't go wrong here.

First of all, the mother/daughter owners of this place are amazing. Then the store couldn't be any…read morebetter. There is something for everyone here. They have boutique clothing, jewelry, home decor and even stuff for your honey's man-cave. Plan to either make a couple of trips in or spend a long time time to see everything they have to offer. This place is so full of treasures.

Besides a great Wisconsin product, the other consideration for DIY enthusiasts is choosing the…read morecorrect products and tools for any project. We have found excellent service and expert advice in choosing types of stains for outdoor application and interior latex for redecorating. I waited a year now to report that the oil based outdoor sealer and stain on a shed is still looking great! We could not be more pleased than to have the friendly and knowledgeable service, and expert advice in choosing paint products. Costs have skyrocketed everywhere, and you want to do it once and do it right!

I went into the store hoping to find paint to match the walls in my master bedroom. I had tried…read moreother paint, but nothing was close. I then recalled the paint used 11 years ago to paint it was from Hallman-Lindsay. The person working at the store was able to find the exact color mixture used in the custom paint from my project 11 years ago. The best part was it was a perfect match when I used it for touching up. I was amazed and appreciative of their help on this project.

Great Mom & Pop locally owned go-to hardware store…read more They have a very large variety of parts that DIY'ers need, and the store is usually staffed by golden agers who are knowledgeable and very helpful.

I stripped and remove the caulk from an old wooden window and needed to replace the glass that had…read morecrack in it. I brought it in and Ryan was supposed to do it because he was the "window guy". After two weeks, I went to go pick up the window because Ryan said it was ready, but not to come in until the following day so the glazing could set. I did as I was told and showed up the next day to find the glazing not even completely covering the area and Ryan off for the next five days. When I looked at the caulk replacement, some of it was only HALF of the strip needed. When I went to go pay, the cashier could tell I was not happy. She offered very politely to call the manager. Rich came down and asked if I would like Ryan to redo it because this is not normally his quality. I said, "Yes". I went back five days later and Ryan tried to blame me for his poor quality work. I told him, "No. Even Rich agreed with me that your quality was poor." Then when I went to go pay for it, they tried to charge me an additional $10! I said it was $55 last week. The cashier said, "oh sorry, sorry!" and brought the price back down instantly. The store is neat. The people are generally helpful when they're not trying to push something more expensive on you, but that's another story.

I recently needed to paint the interior of my Davenport home after my tenants moved out. Since I…read morelive in Virginia, a contractor friend in the Quad Cities recommended Pittsburgh Paints. I called them and spoke with Paul, James and Dave at different times. Each one of them were very patient with my many questions and helped me determine what kind of paint and how much I needed over the phone. Not only did they help me purchase the kind of paint, they went went above and beyond. They coordinated with me for payment and my brother to pick up the paint as well as faxed the receipts to my property manager who manages my property. I will definitely recommend the Davenport store to my friends in the Quad Cities.

This store has two listings on Yelp. Same store, same location. I first left this review on the…read moreother listing, in case it sounds familiar. If you know what you need, and can grab it and go, this will be fine. Some nice folks work here. But boy, do I have a story. I went in looking for advice on what kind of sander to buy. Got some good advice, and ended up deciding on three separate sanders. The process up to now took 10-15 minutes because they were busy, and I told the guy helping me that I wasn't in a hurry. No biggie. This is where it got weird. They had one sander in stock, and were going to order the other two. At the info desk they gave me two sheets and the sander they had in stock, and directed me to the checkout after alerting the clerk there to make two receipts (maybe to keep track of the special order?). The clerk was confused, and asked if he could take care of the next, easier customer first. Okaaay. Then another checkout clerk came up . . . and took care of the NEXT person in line. (I was right there.) Then the first clerk started to wait on the THIRD person, who was kind enough to ask about whether I was next, to which the clerk replied as he gestured dismissively at me, "He's waiting." Which blew me away, but I figured would make a good story . . . until he started to take the FOURTH customer, at which point I thought, "perhaps if they lose a $350 order for three tools, they'll prioritize customer service." So I left, and ordered the sanders online through the other Ace in town. The Next Day!!! someone from this location called me, and told me the sander I'd ordered was in! So they apparently placed the order in spite of not ever seeing my credit card or getting my signature, expecting to bill me for it. I explained the above. Hopefully I won't be billed for an extra sander or three. Let the (prospective) buyer beware. Someone needs to spend some time on training employees at this location. Yikes! ADDENDUM: And THEN they called again the NEXT day!

Staff is always friendly and helpful. I was very disappointed when I purchased Roundup and all…read moreapplication instructions were in foreign language. I would expect English instructions to be included also

They had the tool I needed. Were very helpful on the phone and in the store. I was amazed at the…read morevariety of items they sell. A huge selection of outdoor grills, for example.

Purchased a defective item and they refused to give me a refund. I produced the receipt but they…read morewouldn't budge. They claimed that I purchased the item elsewhere even though the receipt clearly showed that it was bought in their store. I had been a customer their for 22 years but from now on I'll do business at Tractor Supply down the street. This isn't the first time I've had trouble with the manager of that store.