I was looking for a specific outdoor Hinkley light that was out of stock and discontinued…read more everywhere I looked online. While admiring a neighbors kitchen lights, she said she order then from Shades of Light. With no expectation, I went to their site. They had them In stock and I received them in just few days. Completed happy with this company. I called the Richmond store and Christine made it happen! Thank you!

Unsatisfied customer. I ordered the Chris Loves Edie Sconce in Brass/Gloss Deep Tan. The light cost…read more$185 + $29 shipping. After tax the light cost $228.34. This light is not worth that price. The metal fixture and the shade feel and look cheap and flimsy in person. The color of the shade is described as a deep tan but it is actually grey with green undertones. However, what annoys me the most is that they charged me $29 for shipping and now to return the light I have to purchase a return label from them. I will not be a returning customer. I will stick with buying from West Elm/PB/Article/Target. (Photo attached. Kitchen remodel in-progress - don't mind the mess!) Shades of Light is the shade is pictured on the left and West Elm are the other two. Grey not tan right?! The WE lights were less expensive and FAR more substantial in quality.

I had the pleasure of working with Ken today on a lamp I needed repair work for. He is a true…read moreexpert at his craft! Ken knew right away what was going on with my lamp, and took his time making sure it was back in operational shape. Side note, it was great to just sit in the shop and look at all the beautiful antique lamps he has for sale. Highly recommend this shop for any/all of your lighting needs!

Ken is a master! Incredible knowledge and experience. He knew just how to help me with my early 60s…read morelamps. He was so responsive to me and my request for assistance. I'll definitely go back for help with my other lamps!

I had a tough foyer light install - ten foot ceilings and an antique light that required an adapter…read moreto be made to get hung - and these guys did a quality install job quickly. Would have probably taken me an entire day to do myself. Would recommend Smartwire!

Buba and his crew put a 200 amp service in my garage and wired it for a car charger at a good price.read more

It's always a pleasure to deal with the staff at the Midlothian, VA Reynolds Lighting Supply. I've…read morebeen dealing with them for about 12 years. They helped us design a custom track light system. I've been to the store at least 6-7 times since then, for LED lights, dimmer switches. They can't do enough to please the customer. The person I've dealt with the most is Krista. She is courteous, knowledgeable, professional and really listens. In short, she ROCKS! I've also dealt with April on several occasions and she can always pick up the ball no matter what I ask her. She is a delight to deal with. I would not go anywhere else for my lighting needs than to this Reynolds store. It's obvious to me that the person "at the top" walks the talk! Tom B. in Midlothian

I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

Only if you have an appointment. We were not offered and customer service when we stopped by.read more

The Lamp Lady is truly amazing. I was struggling to find exact replacements for my exterior porch…read morelights--even AI couldn't track them down! My search eventually led me to her, and I'm so glad it did. After I sent over a photo of my broken fixture, she let me know she doesn't sell those, but then went above and beyond: on her own time, she researched and confirmed the exact manufacturer and model number so I could find it elsewhere. That level of selfless expertise (and the kind of person that she is) is hard to find. Highly recommended!

Fast, affordable, friendly, and a real professional. She responded promptly to all communication…read moreand did exceptional work. I can't recommend her enough.