Steve the owner is great and accommodated my request for engraving my cousin's urn within a week,…read moredue to tight time constraints on the cremation. They provide great customer service but you might some difficulty reaching them by phone due to other customers trying to reach them. But be patient, and Steve will take good care of you.

This place is amazing. I have never found a local shop with as much dedication, friendliness and…read morecompetence as this one. I felt welcome and appreciated as a customer by staff who understood our needs, timeline and would do anything possible to make it happen. I also witnessed other customers while I was there asking for difficult jobs and they did not shy away from those or complain. I was pleased with their work and product selections. Don't let them just be the last resort to fix your problems; make them your first choice!!

A nice friendly spot to get trophies, plaques and custom awards…read more David was very friendly and helpful. Aside from the price of the plaque, you'll play $.25 per word. You have the option to handwrite what you want on the award or to email the preferred message. Our plaque was available same day at no extra cost but we picked it up the next day. I will remember David when I return!

I ordered five trophies over email to use in my classroom. The owner was very helpful and kind. I…read morethought they were VERY reasonable and they turned out even better than I expected from the pictures, the kids absolutely love them. If I ever need anymore trophies I will definitely be coming back here.

VisionCraft has just become my go-to for personalized gifts and more. I was tasked with coming up…read morewith framed photos for senior athletes and wanted to make them special. I asked for a quote here and quickly received a phone call from Brett at VisionCraft. He was happy to hear my ideas and tell me what was possible and what was not. I appreciated his friendliness, sincerity and promptness. He was afraid I had made the quote request days earlier because he had not always received them from Yelp instantly but in this case it was within minutes of my request. And by the way, he was the only one of 5 requests to respond. If you don't get a response from him that only means it has not hit his email, give him a call. He is very responsive. Days passed and I got sidetracked with another deadline. In a panic I decided to go straight to a number of engravers because my project would have to be put on an express track to be done on time. VisionCraft was not my closest option distance wise but because of my phone conversation with Brett this business was my first stop. I am so glad I went! He exceeded my expectations in every way. The entire drive to this business was spent conjuring Plan B because I really didn't expect my first choice to be possible. Brett received me warmly and promptly gave me his full attention. We discussed my ideas and he was honest about what was possible and what was not, which I appreciated. I doubted that anyone could make my vision a reality in the timeframe that I needed and within my budget. He made it all happen with time to spare. The end result was a set of personalized acrylic frames exactly how I had envisioned them and that I could afford. He is truly a master at what he does, a perfectionist in his work and an honest business person that I will return to with my list of gifts that I would like personalized because I know he will produce the best I could hope for. Words used by recipients of the frames include amazing, gorgeous, beautiful, and stunning, among others. I felt so lucky to happen upon this business. There were a dozen closer options for me but now I will never go elsewhere. He has cemented my loyalty with his superior work, range of options, quick turnaround, affordability, excellent service and not least of all his honesty in communication. I am so grateful.

After weeks of shopping around and trying to find something for Dad's birthday, I finally found a…read morenice karate belt display made from pine wood that I ordered through Amazon. He tests for his black belt on the same day as his birthday (tomorrow) so this was perfect for both occasions. I wanted to make it even more special for him by personalizing it with his initials, which prompted another internet search for a business right for the job. After a quick google search, I came across Mount Airy Woodcraft. I called Brett, the owner, and spoke with him for a few minutes about what I wanted. After only sending two or three emails back and forth, Brett completely knew what I was envisioning for my gift. He emailed me a picture of what it would look like, as well as a estimate of the price (which I found more than reasonable). Brett does his engraving at his home residence, which was easy to find with the directions he sent me. When I arrived today, he got started almost immediately and was done in less than 20 minutes! I couldn't believe how fast and efficient he was with everything. I am one happy girl and cannot wait to see Dad's face when he opens his present. Moral of the story, if you need something engraved or personalized, LOOK NO FURTHER! Contact Brett at Mount Airy Woodcraft. Friendly, fast, and reasonably priced service is what you will get.

They did not fulfill our order for a nonprofit and stole our money - did not give it back to them…read more And then does not return any calls.

I can't say enough good things about Chase Street Accessories and Engraving! I was in a pinch and…read moreneeded something special engraved quickly, and not only was Chase Street was able to it same day, but it also looks absolutely beautiful. I will definitely be using them the next time I need something engraved!