I had a wonderful experience here a few weeks ago. My battery died up the road at the Circle K on…read moreCherry. Got a jump and headed straight to Batteries Plus. Even though my vehicle came up as a difficult install, the manager put it in for me. Saved the day!!! Thanks, I will be back.

Brown dude and white dude very helpful. Didn't leave what I need but checked other stores, no go…read moretsp they ordered it for me. Cool people very knowledgeable

Poor service and deceitful website. I purchased headlamps for my vehicle there because the website…read morestated that they install them for free. When I asked, I was told that it was too much work to remove the 2 bolts required to remove the headlight assembly. I won't be back.

Great customer service from the time you enter the store until the time you leave. They give great…read morerecommendations. They give you options instead of trying to persuade you to purchase a certain brand. I will go here for all of my automotive needs!

Terrible experience I wanted to share a warning about…read moreBatteries Plus in Pineville regarding their return policy and terrible customer service. We recently needed a new battery and a tune-up for our generator. The sales clerk at Batteries Plus recommended a specific battery, which we purchased. We took the generator and the battery to a repair shop on Johnson Road. It took the shop 15 days to look at it, at which point they informed us that the battery recommended by the Batteries Plus sale clerk did not fit our generator. When we attempted to return the unopened battery to Batteries Plus, they refused to issue a refund or accept an exchange. The manager also reviewed the situation and upheld the refusal. They cited two reasons: 1. We were one day past their 14-day return window. 2. They claimed they could not accept a return on a dead battery (though they offered a warranty exchange for another one). (NOTE: The battery had lost its charge while sitting on the shelf) To make matters worse, the correct battery we actually need is half the price of the one the clerk originally sold us. Please be sure to double-check any battery before making a purchase from them, as their return policy is very strict and they did not accommodate a mistake made by their own staff and selling us a bad battery. Ask yourself, are they about profit or customer service. Best regards, Brenda Neill

I purchased the replaceable battery for my key fob from Park and Woodlawn location, that has since…read moreclosed. I came in the Pineville location and they helped me without a hitch. Great customer service.

Walk in with a question and walk out knowing all you need to know! The most helpful and…read moreunderstanding team for customer service...something you may or may not get at the dealership - at a reasonable price! Give them a try...they'll help you figure it out.

Had tail stop bulb out. The gentleman got the details and quickly got the bulbs fit me. I asked…read morehim to help me install them due to my arthritis in my hands and he replaced the bulbs on both sides quickly and pleasantly. I will definitely return.

I have ALWAYS had a good experience here…read more When my car window wasn't rolling down, Jason spent almost a full hour (in the hot sun) checking my fuses to see if he could help. It ended up being a wiring issue in the door. Also, when my dad's phone battery stopped holding a charge, Jason quickly ordered it in and had everything ready the next day! He did the same for a family friend as well!

DO NOT SHOP HERE…read more Here is why I give this company a 1 star: I bought a top of the line Interstate AGM battery for 2008 Chevy Avalanche AT $279. Drove away and went shopping around 2pm. At 3pm returned and the truck wouldn't start. Called AAA to get a jump, they tested battery and said it was "defective" - not low, "defective". I thought they just wanted to sell me a battery. Drove away and ran truck for 1 hour, turned off, 15 minutes later...dead. No click, no lights, no nothing!!! Called AAA again, got 2nd jump. Different AAA service person tested battery, said battery was "defective". I called Interstate store and they said it couldn't be the battery, it was the alternator or a short. AAA guy completely disagreed. It's now around 4:30pm, wife is really getting pissed. Drove to another store, let engine run while shopping, came back around 5:15pm, guess what...dead again. Now, since young sales person at Interstate store was adamant about it not being the battery and, hard for me to imagine a brand new Interstate battery would be defective (I assumed they would have been tested at factory), I called a mobile mechanic who charged me $60 to come and check it out, $60 1 hour labor, and $150 for a new AutoZone alternator. I thought this would take care of the problem. Went to the last store to shop and once again, dead. I called AAA for the 3rd time to jump me over the last 5 hours. They tested the battery as well and said it was "defective"...3 different techs, same conclusion. I drove hope and by now it was 10:30pm. In the morning, I called AAA the 4th time to have the truck towed to the nearest Chevy dealership. They started diagnosing the problem and told me they couldn't complete the tests because the battery was....drum roll...."defective". I called the Interstate store to see if they could drive over a new battery as it was clear they sold me a bad battery. They said they could not. I later got a call from an owner who said she would drive over to pick up the original battery, but they'd have to run tests (I've seen that trick before) but, they couldn't bring me a new battery unless I paid for it and then hoped I got my money back after they tested it. At this time, I had no choice but to have the dealership put in a new Delco battery in order to finish testing and get my truck back on the road. They put the new battery in and tested. There was only a 1.2 amp draw coming from my trailer brake controller. They disconnected it and there was only a 35 mil amp draw...virtually nothing. So, I ended up buying an alternator I didn't need, a battery brand and type I didn't want and a total of 12 hours of total time diverted from work over this company's selling me a defective product. Additionally, the traffic and turn into the parking area for this shop is dangerous and not worth the risk to shop there. If I hadn't been in a big, lifted 4x4 truck, I would surely have been hit by reckless drivers. The corporate franchise office contacted me to find out what happened, yet they made no offer to compensate me for the time and expense I paid for their screw up. If you shop at this store, you are a fool. If you buy a franchise from this company you are an even bigger fool.

New to the town of Fort Mill in the location of the former Family Dollar Store…read more I needed to get some Spray Away windshield cleaner and this place had it , they just opened and are open on Sunday so it was a good option. Louis, the store manager got me registered for their Loyalty Rewards program Since I live in South Fort Mill, I tend to think about location and drive time as the population continues to boom here. Most all the other Auto Parts stores in Fort Mill are on the North side of Interstate 77 or Rock Hill and Indian Land. Since I live near Catawba Ridge HS, I try NOT to go over I-77, especially since the Hiway 160 interchange won't be completed for another 2 years and the traffic can be intense. This is a great option with all your Auto Parts needs. It's right next to the Neighborhood Walmart store near Tom Hall and Doby's Bridge Rd. Plenty of free parking and a convenient location.

Really needed help with windshield wiper replacements and Wyatt and Cameron were exceptionally…read morehelpful! All parts provided worked well and workers clearly explained how to put them on the vehicle. Staff are respectful and helpful! Would recommend!

Michelle is Awesome! She was very very helpful and assisted me with purchasing the correct oil for…read moremy vehicle. She was patient and ensured I got the proper oil for my vehicle. If anyone goes to this location..make sure to ask for Michelle.

Jairo was ever so helpful, he even assisted with the install of the bulbs. Which normally I'm not…read moreeven asked " can I help with your install " he's a cool guys

Great service always take very good care of me. They get me in and out in a timely manner.read more

My Focus was having trouble accelerating and white smoke would bellow out of the tail pipe.I called…read moreCherry rd Automotive and the guy I spoke with was professional and sound caring on the phone.After dropping my car off.Ryan notified me the next morning what was wrong with my end and was able to explain to me what was wrong with the car in a way I could understand and not just use mechanic speak.They priced fairly and finished the work by that afternoon.Now my car runs better than before.Ryan even told me if I have future issues don't hesitate to bring it back in.100% recommend to anyone who needs auto service and would bring my car back to Cherry Automotive.