AND ALL DURING COVID-19…read more.. After 6 months of searching for a large one bedroom apartment - right outside of WASHINGTON, DC - that rented for a reasonable price, offered gym and pool access, along with all of the other necessary comforts, I was blessed to find Franklin Park of Greenbelt Station. However, what surprised me the most was not only the warm and friendly way that I was welcomed by the entire office staff but, the efficient, knowledgeable, and curtious, manner in which Mr. J. Thomas handled my entire experience, from the ease of my application process to the joy of being handed the keys to my new home. Never, in my 68 years, has renting an apartment been such a peaceful experience... Thanx!

It's unbelievable how negligent the management of this complex is. How is it possible that with…read moretemperatures above 80°F, they are still unable to turn on the air conditioning? My apartment literally feels like an oven, making it completely uninhabitable. On top of that, every time I submit a maintenance request, it gets canceled with the same response--that the air conditioning will only be turned on starting May 1st. It's clear they do not care about their tenants at all. Meanwhile, we are forced to suffer in our own apartments due to the heat. I've already submitted three maintenance requests, and this situation is unacceptable. I honestly cannot recommend this place--this is a complete lack of respect toward tenants.

My mother and several friends have lived here in the past 20 yrs. The building is beautifully…read moremaintained and the grounds are kept up. Greenbelt is a senior friendly community and the apts are a good size for 1 person.

This apartment's management team is terrible. They never answer emails, don't pick up the phone,…read moreand take forever to fix any problems. Nothing gets done here. Save yourself the headache and look somewhere else. The management is completely unresponsive and don't seem to care about helping residents at all.

"At Greenbelt Station" is extremely misleading! There is no direct way to get to Greenbelt station…read moreunless you leave the community, go onto the main road past the *unkept/sketchy* Springhill Lake Apartments, and then circle back to towards the west through a huge parking lot and THEN you are the metro station. Google maps says it's about 39 minutes to walk (which seems right from my experience). With the direct path they HAVEN'T developed it would be about 10-15 minutes on foot, on a bike? 5 mins tops! What a shame. This is a real shame because they do have a potential direct path to the north of the community that could be developed and connect directly to Greenbelt Station. This is a lovely, but car dependent community. It could be so much more!!

We have been at Mosaic for 5 months now and love it! Our apartment is spacious and clean,…read moremaintenance is prompt and helpful and the office staff are fantastic. In the summer, the pool is a great place to relax and the common room, game room and theater are awesome year-round. I still take the metro down into DC for work and it only adds about 15 minutes to my commute (I get off at U st.). We have awesome outdoor space on our level and had most of our dinners outside in the warmer months. Some say rent is expensive, but we are paying the same for a 2 bed/2bath as we did for a 1bed/1bath in Adams Morgan. Mall with Target, Giant, Staples, CVS, Dunkin Donuts, and Starbucks across the street. Movie theater and restaurants are walking distance and only a short drive to the arts district with Busboys and Poets, Thai food, Elevation burger, Chipotle, Yes Organic and much more. Overall, we love it!

I would like to say anytime I call the service team for anything especially an emergency they are…read morealways on time and efficient. I could be more satisfied with the team. Thanks for all your hard work in our community.

If you value your car, and anything inside of it, I'd recommend not living in a complex managed by…read morethis company. About a month of regular break ins, and thefts of this nature, and all we got was 7 days of a decommissioned police cruiser to sit at the bottom of our garage. Oh and did I mention we're all paying $30 dollars a month to park here? But hey we get pancakes and food trucks sometimes.

I'll start with the good stuff: For the most part the…read moreleasing staff is pleasant. I liked the maintenance manager, she is one of the most competent I've dealt with in years of renting in this area. The building construction is awful! Our apartment has leaked three times. Our carpet in the bedroom is soaked from rain water and our living room has huge puddles. Maintenance continually puts in huge blowers and dehumidifiers. Same gross carpet remains, I had to request they shampoo it the first time. Our house is like a swamp when it rains. The thermostat is showing 70% humidity. The noise is unbearable and our baby can not only sleep but had developed a bad cough. We haven't been offered a different apartment or any other accommodations. It's miserable. The handle to the door to the garage always breaks, and there's not an easy way to get to the garage. The carpet was ripped to shreds when we moved in. We hear loud noises whenever ANY neighbor flushes the toilet. That's just a small part of it. The location is decent, but Route 1 traffic is VERY heavy. Get used to sirens, etc. Mostly the other residents are students, or young professionals and keep to themselves. However, some are plain trashy (see pic of note left on my car after accidentally parking in a reserved spot my first week here, they aren't well marked spots). People drive like wild banshees in the garage and then blast music at the gym that can be heard all the way into apartments down the hall. At all hours folks drop heavy weights. Annoying if you're on that floor. There are also VERY wild parties in the common area that residents rent. There is also an issue since there's no concierge and after 6 the leasing office is gone. Packages are hard to get delivered, including meal delivery services (First World Problems, I know). For the price you pay, the construction should be a lot better

Everything could be improved!!! Everything dirty & nasty around there, folks who work there is okay…read morebut staff in office don't care about families at all

STAY AWAY.....I'm sad to say I've lived at the Gates of Cipriano for almost 5 years. I moved during…read morethe pandemic and lost my job, so I was stuck and complacent. Not to mention, the housing market and interest rates were terrible after the pandemic. Over the past few years, I've had maintenance issues that would take a while to be resolved, not to mention most of the buildings have pest control issues and constant black mold issues. Furthermore, the property has a very high turnover of staff members; maintenance staff members are underpaid and overworked; and front office members are very unprofessional. The office is like a ghetto central station. Over the past year, the property has evolved with more violence occurring. There were 3 shootings in the summer of 2024, and they never sent out awareness letters or posted the occurrences in the monthly newsletters. It's really nothing to hear gunshots on the property near the pool area, and when you call the police, they're not in a rush to come. One night there was a domestic issue and the woman was being badly abused in the apartment, and the police never showed. Not to mention, on-call patrol leaves at 1 am. Look, if you have no other option, don't stay here long. Don't allow yourself to become complacent. Save your coins, straighten up your credit, find a real estate agent, and buy your own home!! There are so many grant programs offering down payment funds, not to mention you can also buy a home with section 8, even though there is a fine print in their criteria.

Air conditioners is not updated for the apartments so it never cools the apartment off. Staff in…read morethe office mess up alot and blames you. The appliances are not new in the apartment they are broken and pieces get replaced from other broken appliances. It takes them forever to believe your apartment is hot so they will do bare minimum to fix it. Currently have construction going on next to apartments so its causing alot of rodents noise and mess. I would not recommend....Currently waiting for lease to be up so i can leave

I have a disability that makes it hard to walk, especially in icy conditions. For whatever reason,…read moreLerner decided to plow all of the snow into the empty handicap spot while I was out on Friday. When I came back the space was inaccessible and I have had to park far away, which is dangerous for me, even with my cane, because I could fall. This is preventing me from leaving my apartment to do things like get groceries. I have called the office 4 times and left messages with 3 different people. Each person I talk to is polite and serves as a fantastic barrier for Lerner taking any accountability for making positive change happen. I have also filed an urgent maintenance request in my portal to have them clear the snow. Lerner is being completely dismissive and unresponsive. This feels like a major ADA violation, with clear discrimination against individuals with disabilities. This is just icing on the cake from when my dishwasher was broken and it took around 3 months to fix. In short, do not live here if you have a maintenance problem that you need to be solved. Definitely don't live here if you're disabled like me. Not worth the energy you need to put in to get what you're paying for.

The company doesn't care or listen to concerns from longtime residents. My bike was stolen and my…read morecar was towed twice with any response to letters and phone calls. My apartment has had the same leak in the kitchen for years yet they find some way to validate raising rent every lease by $60. Suggestion: Just bite the bullet and stay elsewhere until you can find a respectable to situation!

I have been a resident of Parke Crescent Apartment Homes since 2011, through three managers. The…read morefirst one was excellent. The was nothing that we needed that she didn't provide for the comfort and safety of the residents. The second one, not so much. Our third and most recent manager is just as attentive as the first one. There is not much that goes wrong with these units as they are newly renovated, however, things will happen, but it has been my experience when something needs to be done, management has not been neglectful. This is a wonderful little community. It's kept neat and clean and quiet and if anything is out of order and it's reported to management, it's taken care of right away. It is our responsibility as residents and neighbors to keep it that way, to follow the rules, and to be kind to one another. Let's all do our part to make sure Parke Crescent remains a great place to live.

Mouse issues. Been seeing baby mouses once in awhile exterminator comes a lot but still see them…read moreonce in a while. Other than that the place is nice and spacious staff friendly and responsive. Prices are too high to have mice issues it's gross have you on edge

The apartment has constant repairs especially water maintenance. So you can't flush the toilet…read more Imagine the nightmare if you are living with a roommate. Also they say the water will be available at certain time but it doesn't. There is always something broken - electricity, a/c, etc. Besides that neighbors are loud, they smoke weed, smoke outside, the floors are bad and you can hear everything. Neighbourhood is ghetto and that's the type of people you get. Cars wheels get stolen. Your packages get stolen. Overall a bad place to live. Oh and the management does nothing if you place a complaint. They will just send a paper notice! So if you want to break the rules, gladly come here and do so! Did I mention that you also get a lot of spam in the mail box? This place is trash, not worth living.