I was in the area and needed a brow wax so I tried this place on a whim. The wax was lackluster at…read morebest. I was impressed with how quickly she completed my service, but now I realize it was because she didn't trim any long hairs or pluck and strays. The light in the service room wasn't that bright so I didn't see all the stay hairs she had missed otherwise I would've mentioned it. I was able to get in right away, but check out took upwards of 5 minutes as the associate was either new or just helping out. I'm not sure which. I actually felt bad for her since it was like she was left to the wolves. All in all, the service wasn't worth the price. I could've done a better job at home.

I wanted this place to be great. I mean if you want good brows what better place to go than the…read morebrow lounge?! The waxing was fine. Nothing spectacular. I wasn't asked if I wanted anything In particular done to them. I also feel like I have a space in one of my brows that wasn't there before. The technician also didn't tweeze afterward at all and I can see at least two stray hairs that need to be plucked. I also got a lash tint. The technician and owner talked about how much I would love it, and it's just meh. Im going to give them another try because everyone has off days. I'm hoping to update this review with more stars.

Lizzy was amazing! She explained everything beforehand and addressed any concerns that I had prior…read moreto starting. She created a relaxing environment and periodically checked in with how I was doing during the service. I highly recommended her.

Always have had great service & friendly interactions here. They are very fair with their…read morememberships if choose to have one with no hassles to modify, cancel, or place on hold. They offer multiple service options. And just today I tried Amaya & was impressed by her attention to detail taking her time for optimal results.

Went today for a wax and received excellent service from JaKeisha (hope I'm spelling her name…read moreproperly!). I had scheduled several appointments before, but had to cancel, and each time I received reminder texts and calls. Every time I have called the person I have spoken to was professional, kind and accommodating. So I finally went today and the location is clean and inviting. Very white and clinical, but modern and stylish. My wait time for my 9:45 appointment was like 2 mins and then she was ready for me. The rooms are clean, brightly lit and white. Materials clean and sterile. JaKeisha wore latex-free gloves. She was very kind, calm, and engaged in conversation with me, and my service only lasted about 15 mins total, but was professional, quick, clean. A little pain, but it was fleeting and expected. I definitely recommend! I'll be back as well.

All there locations have lost great talent. Some of their employees need additional training. Past…read moreemployees that have left the place tell of horror stories of working here. Which says a lot since services have declined in past years. Be very aware that this place has a late policy but not an on time policy. They take care to tell you that you about they 7 minutes late policy when in fact you are only 6 minutes late. They feel it's ok to wait for your service but heaven for bid you are late they will one time. Many times I've come for my appointment on time of not before time and have been made to wait wait more than 7 minutes from my appointment. I say to the business owners to reconsider this policy as you will loose valuable customers such as myself. And receive no referrals.

Never have had hair removal before. Marie did sugaring on my back and did a wonderful job…read moreexplaining the procedure. She was professional and very knowledgeable regarding the process and procedure. The results were fantastic.

SugaringLA Lake Norman is my favorite for hair removal! The service is always amazing, and the…read moreresults last so much longer than waxing. I especially love that the sugar paste is never hot, so there's no risk of getting burned. Five stars! I will definitely be back!

So glad I found this place on Yelp! I was able to walk in for an appointment during lunch with no…read morewait. She explained what she would do to eyebrows and also checked in with me to see how I wanted my eyebrows to look. She did an amazing job and was so sweet. She sells powder that can be used to fill in your brows and I ended up buying some because it looked so good and it came with two brushes. I will only go to her to do eyebrows from here on out. Tip- She also has a punch card that you can redeem for a free brow threading on your seventh visit.

Being new to the area, I found it challenging to find a threading place, let alone a good one…read more Fortunately, I found Sejal thanks to Yelp, and she's only a few miles away from me! I've only been to the salon once, but I was very pleased with Sejal's work. She was fast and efficient. She was also very pleasant and friendly. I really enjoyed chatting with her. Sejal has her own private space in the salon. It's clean and comfortable. Appointments aren't mandatory, but it's recommended to at least call her in advance. I will definitely be back to see her.

I have been coming here and I started with Jessica Syper (Jess). I love the way she listens to you…read moreand does the best color... I got a few pictures to show her what I like and ask her opinion about what will suit my hair... She is fun , sweet , amazing, bubbly , talkative... She does amazing hair !! I love her and I always come to her... The salon is very clean , the staff is super friendly , it's give very happy and positive energy to you and makes your day happy

Absolutely amazing! Love love love Haleigh!! She transformed my dull, faded, dried out hair to pure…read moregorgeousness! Super friendly and wonderful conversation. She was patient with me and listened to every detail of my desired results. You will not be disappointed with the results! The environment was clean, friendly and engaging as well. I felt extremely comfortable and welcome. Already booked appointment #2! I found my forever salon

Leah was great. This was my first facial and I loved it. She recommended some good tips to help…read morekeep my skin feeling and looking good. I will definitely be back!

Such a relaxing, refreshing, and informative experience. Leah was amazing and extremely…read moreknowledgeable. I was very impressed and will definitly be back. Felt amazing!

Service was great! Attendant was professional and I feel she did an excellent job! I will…read moredefinitely be returning!

Service was good. It also was very quick. The people that work there just act very weird.read more