I had a few bad experiences at other locations until I found this one. Joie was the absolute best…read more Would highly recommend! I'm a nervous talker and she would just yap back with me with no problem! She did a great job on my wax!!

3rd time in my life getting waxed. Very 1st time here. Was very pleased with the staff and…read moreprofessionalism shown by employee. Have my next one scheduled already.

I was in the area and needed a brow wax so I tried this place on a whim. The wax was lackluster at…read morebest. I was impressed with how quickly she completed my service, but now I realize it was because she didn't trim any long hairs or pluck and strays. The light in the service room wasn't that bright so I didn't see all the stay hairs she had missed otherwise I would've mentioned it. I was able to get in right away, but check out took upwards of 5 minutes as the associate was either new or just helping out. I'm not sure which. I actually felt bad for her since it was like she was left to the wolves. All in all, the service wasn't worth the price. I could've done a better job at home.

I wanted this place to be great. I mean if you want good brows what better place to go than the…read morebrow lounge?! The waxing was fine. Nothing spectacular. I wasn't asked if I wanted anything In particular done to them. I also feel like I have a space in one of my brows that wasn't there before. The technician also didn't tweeze afterward at all and I can see at least two stray hairs that need to be plucked. I also got a lash tint. The technician and owner talked about how much I would love it, and it's just meh. Im going to give them another try because everyone has off days. I'm hoping to update this review with more stars.

Andrea is a great serologist! she takes care of me and makes sure she always shares her products…read moreshe is using on me that day. we laugh and she makes me feel comfortable each wax.

I love this place and regularly have my eyebrows done. I've always been able to get an appointment…read morefor the same day. The price is fair. The staff is friendly and competent. The wax smells and feels luxurious

All there locations have lost great talent. Some of their employees need additional training. Past…read moreemployees that have left the place tell of horror stories of working here. Which says a lot since services have declined in past years. Be very aware that this place has a late policy but not an on time policy. They take care to tell you that you about they 7 minutes late policy when in fact you are only 6 minutes late. They feel it's ok to wait for your service but heaven for bid you are late they will one time. Many times I've come for my appointment on time of not before time and have been made to wait wait more than 7 minutes from my appointment. I say to the business owners to reconsider this policy as you will loose valuable customers such as myself. And receive no referrals.

The staff here is very friendly and helpful! I've only been going here a couple of months, but I'm…read morevery satisfied with their work. Would definitely recommend trying any of their services. Plus, they usually have deals going on if your on the fence about trying them out!

Never have had hair removal before. Marie did sugaring on my back and did a wonderful job…read moreexplaining the procedure. She was professional and very knowledgeable regarding the process and procedure. The results were fantastic.

SugaringLA Lake Norman is my favorite for hair removal! The service is always amazing, and the…read moreresults last so much longer than waxing. I especially love that the sugar paste is never hot, so there's no risk of getting burned. Five stars! I will definitely be back!

So glad I found this place on Yelp! I was able to walk in for an appointment during lunch with no…read morewait. She explained what she would do to eyebrows and also checked in with me to see how I wanted my eyebrows to look. She did an amazing job and was so sweet. She sells powder that can be used to fill in your brows and I ended up buying some because it looked so good and it came with two brushes. I will only go to her to do eyebrows from here on out. Tip- She also has a punch card that you can redeem for a free brow threading on your seventh visit.

Being new to the area, I found it challenging to find a threading place, let alone a good one…read more Fortunately, I found Sejal thanks to Yelp, and she's only a few miles away from me! I've only been to the salon once, but I was very pleased with Sejal's work. She was fast and efficient. She was also very pleasant and friendly. I really enjoyed chatting with her. Sejal has her own private space in the salon. It's clean and comfortable. Appointments aren't mandatory, but it's recommended to at least call her in advance. I will definitely be back to see her.

I have been coming here and I started with Jessica Syper (Jess). I love the way she listens to you…read moreand does the best color... I got a few pictures to show her what I like and ask her opinion about what will suit my hair... She is fun , sweet , amazing, bubbly , talkative... She does amazing hair !! I love her and I always come to her... The salon is very clean , the staff is super friendly , it's give very happy and positive energy to you and makes your day happy

Absolutely amazing! Love love love Haleigh!! She transformed my dull, faded, dried out hair to pure…read moregorgeousness! Super friendly and wonderful conversation. She was patient with me and listened to every detail of my desired results. You will not be disappointed with the results! The environment was clean, friendly and engaging as well. I felt extremely comfortable and welcome. Already booked appointment #2! I found my forever salon

Leah was great. This was my first facial and I loved it. She recommended some good tips to help…read morekeep my skin feeling and looking good. I will definitely be back!

Such a relaxing, refreshing, and informative experience. Leah was amazing and extremely…read moreknowledgeable. I was very impressed and will definitly be back. Felt amazing!

This was my first time at this location and it was a breeze. I came by on a Friday so I was worried…read moreit would be busy but I walked in and got serviced right away. The women there were nice and helpful. I just did an eyebrow threading and it went great. It's clean inside and they offer lots of other services. I will definitely be back soon!!

I received a lash extension set from this store and they ended up burning my sclera-it was red for…read moreFOREVER after my visit and was very painful (see attached photo). While sitting in the chair for brow work, I saw roaches in a corner of the room. This store has a high staff turnover rate and is always hiring because management is so classless, unprofessional, racist and homophobic (from multiple friends who were serviced here and have terrible stories also). Their services are very overpriced for their mediocre work and they could be cleaner. Their music playlist is terribly weird and ruins the whole "spa like" vibe they attempt to go for. There are WAY better salons to give your hard earned money to.

Olivia is truly a lash faerie, it's the only explanation for the magical work she's done on me. Her…read morework nothing short of art; elegant, precise, and customized to perfection. From the moment I walked into her studio, I felt completely taken care of. She listened carefully to what I wanted, and not only delivered exactly that, but somehow made it even better I returned for my second full set. She takes notes so that when I come back, she knows what I like. I never have to worry about how I'll look when she's done with me. I've had lash extensions done by multiple artists before, and I was told my lashes were just "difficult" - the kind that couldn't hold extensions well (I am Asian with super straight lashes). Olivia proved that theory completely wrong. For the first time ever, my lashes lasted. To top it off, Olivia is warm, patient, and incredibly professional. Even when I was stuck in Friday traffic and ran 15 minutes late, she greeted me with nothing but grace and kindness, something that's rare and deeply appreciated. I can't imagine trusting anyone else with my lashes now. She made me feel truly beautiful. If you're looking for the ultimate lash experience, go to the Lash Faerie. You won't regret it.

Olivia is AWESOME! She's very personable, professional, and keeps a very tidy space. Her attention…read moreto detail is excellent! 10/10