I had a fabulous experience!…read more I just needed a brow wax, but Janet was very focused and meticulous. The location was great for me since I needed to head back to work after. I also didn't experience serious reddening after so all I had to do was touch up my foundation and head back to the office. Compared to other places in the area (at least for brows) Janet is priced really well. I'll be back!

My treatment was amazing. I felt so pampered and my skin looks fantastic!!…read more I highly recommend.

Jody takes special care with all her customers. She keeps up with new techniques and always…read more Works to improve her skills. She's the best. I won't go to anyone else

1 star Very…read moredisappointing experience. I paid $100 to hold a consultation and spent nearly an hour with Dr. Castillo, who verbally told me treatments would be around $500. I never received a treatment plan until I called twice. When I finally got it, it didn't clearly state the treatment, and I had to call again just to understand what was being done and the cost. The actual price? About $1,210 per treatment--not $500. Then I was told it's an additional 20% if I want Dr. Castillo to perform the procedure. Otherwise, a nurse does it. This was never explained upfront. That 20% "physician fee" is buried in fine print, while less important charges are clearly highlighted. When I asked for my $100 back, they refused and told me I could use it toward a product. After this experience, I have no interest in anything they offer. They kept my $100 despite unclear pricing, poor communication, and misleading expectations

First I will say that the staff is friendly and the facilities are nice. But…read more.. 1) Not the results that were expected as compared to what was conveyed w/ Botox over the eyes. 2) I received a rough estimate ($700) over the phone for a treatment, which vastly differed from reality ($2,100). This was blamed on the person that took the call for an appointment. She apparently was not the right person to provide the pricing. 3) I moved ahead with the treatment that I outlined in #2 as it was conveyed that the results would be great and would last a few years. At my follow-up appointment it was conveyed that the results would last a few months, sometimes up to a year. 4) At follow-up appointment I expected a touch-up as was conveyed in the appointment reminder. No touch-up was performed. Apparently there was an error with their new software platform that conveyed the is. In summary, ~$2,200 spent. In hindsight I wish I hadn't trusted the sales pitches especially after all of the communication snafus.

I had a terrible experience with a former manager yet a wonderful experience with the staff. Upon…read morediscovering the situation the nice and efficient owner resolved all of my complaints and took steps to prevent them reoccurring which is even more than important! Bravo!

From the moment I walk into Hand & Stone in Mooresville, NC, I'm greeted by a warm and friendly…read morereception team that makes me feel at ease. The spa is always clean and peaceful, which I really appreciate. For the past six weeks, I've been seeing Kimberley for deep tissue massage to help with chronic pain from arthritic shoulders. She is incredibly knowledgeable and has such a caring, friendly presence. She pays close attention to what I need each session and adjusts with real skill. Thanks to her, I leave every appointment feeling relief and renewed comfort. She has truly made a difference in my day‑to‑day life. I highly recommend Hand & Stone in Mooresville, NC, and massage therapist, Kimberley.

David is an exceptional massage therapist. He is professional, attentive, and incredibly skilled at…read moreidentifying and relieving tension. Every session feels customized, and I always leave feeling relaxed, refreshed, and pain-free. The atmosphere is calming, and David truly cares about his clients' well-being. Highly recommend to anyone looking for a top-quality massage experience!

I had another great experience today with Travis my massage therapist. He is truly AMAZING! I…read morealways compliment him on his extra attention to my neck and shoulders. I work a desk job and I so much tension in my back and neck area. This time I request a 90 minute message instead of my normal 60 minutes. During my session Travis mentioned trying their new LED light bed for my back and knee tension. He said overtime it helps the muscle pain and inflammation. So during my check-out the Manager acre gave me a complimentary hour to try out the new Light Stim bed. It took a moment to get comfortable on the flat plastic bed. You're giving goggles to protect your eye which is good. I completed 15-20 minutes faced up and then the same faced down. If you're a woman it's a bit uncomfortable laying flat on your chest but I managed to adjust. I may give this another try but it's nice to have options at the spa.

I'd been thinking about cutting my fine, color, treated hair shorter for a while now, and on a whim…read moredecided to walk into Ulta Beauty Salon. I noticed a stylist with a haircut similar to what I had in mind, so I booked an appointment with her that afternoon. Marlanea did an amazing job on my hair! She really understands fine, color treated hair!

I came here specifically looking for these two brands. The supplies were limited on the shelves but…read moreI was able to find them both. I even got the last two of the travel sizes. I was met by a salesperson while shopping that was friendly and offered assistance. That was greatly appreciated.

Lydia Ritenour Massage Therapy & Skincare is truly a one stop shop for alternative health and…read morewellness. Lydia took the time to get to know me and customized my treatment plan with me. Lydia always performs a wonderful massage, each is unique and effective. She is receptive to my need for change of pressure through out my massage and even includes essential oils to facilitate health and healing. I am confident in her education and use of essential oils, she explains their properties and uses a variety and not just a "one size fits all" oil. I also went to Lydia through out my pregnancy and she always relieved the discomfort of my changing body! Lydia's facials always leave me feeling refreshed and my face glowing, she works to extract the tough blemishes. Her waxing is always precise! I have been going to Lydia for years, she is kind and caring. She gives her clients a wholistic experience. If you haven't seen Lydia, what are you waiting for?

From the owner: By appointment only. Hours listed are available by appointment…read more Lydia specializes in CranioSacral Therapy, Neuromuscular, TMJ Focus Massage, Pre and Post Frenectomy Massage/Bodywork, Prenatal and Postpartum Massage, Senior Massage. Her clients range from serious athletes to less-active people suffering from muscle imbalances and chronic pain. Lydia has recently retired from offering esthetics services, and now refers facial clients to Freyda Caldwell, owner of Genie of Skin.