First, I appreciated Sunday hours so convenience was major…read more Second, professionalism is outstanding. Brandi is very committed to doing this well, and safe starting from her information sheets to her questions regarding style choices. Her work space was very clean, and comfortable. Third/final-she did an amazing job, and ensured I had proper tools/information to make them last.

These people never answer the phone or respond to voicemails left by Groupon customers. Many people…read morehave requested refunds so avoid this place at all cost!! The wait for an appointment is months in advance. They don't have the resources to run a business. EX- THEY HAVE NO RECEPTIONIST TO BOOK AN APPOINTMENT WITH THEM!!

I bought a Groupon with a fill in & I could not be happier! Amanda got me in earlier than my…read moreinitial booking appointment. She is very meticulous & detail oriented & my lashes look fabulous every time! I have never had any issues with getting an appointment & the office is very inviting & relaxing. Would recommend this studio to anyone in or around the LKN area!

All there locations have lost great talent. Some of their employees need additional training. Past…read moreemployees that have left the place tell of horror stories of working here. Which says a lot since services have declined in past years. Be very aware that this place has a late policy but not an on time policy. They take care to tell you that you about they 7 minutes late policy when in fact you are only 6 minutes late. They feel it's ok to wait for your service but heaven for bid you are late they will one time. Many times I've come for my appointment on time of not before time and have been made to wait wait more than 7 minutes from my appointment. I say to the business owners to reconsider this policy as you will loose valuable customers such as myself. And receive no referrals.

The staff here is very friendly and helpful! I've only been going here a couple of months, but I'm…read morevery satisfied with their work. Would definitely recommend trying any of their services. Plus, they usually have deals going on if your on the fence about trying them out!

Patricia is amazing. My eyebrows have never looked better. So nice to have a threading shop here in…read moretown.

Been getting my brow and around my lips threaded here every time I'm in the Concord area and it has…read morealways been a quick and quality experience. And just today, had my first facial and it was an interesting and relaxing experience. My face felt so clean and smooth afterwards! If you're in the Kannapolis/Concord area, this is a good quick, and affordable stop to get your brows done. They're usually not super busy so no need to get an appointment, and the wait is short for walk-ins. For COVID precautions: staff is masked and seat is disinfected between clients.

I am in love! I've now come to Embellish three times - two lash lifts, and a brow tint and…read morethreading. I've come to Ong on all three visits, and I am so happy I found her. She is fun, personable, and sweet but also amazing at what she does. Appointments are always on time and easy to schedule online. I love getting the reminder text so I don't forget. Plenty of parking and they have a cute little studio!

Terrible customer service! Never received the service I paid a deposit on. Asked for a refund after…read moretons of confusing phone calls about my appointment. This company would rather get a bad review then return a deposit for a service that was never performed.

I visited Hana for waxing before she opened her spot. Her professionalism and service are the best,…read morewhich is why I still visit. She will explain the service and thoroughly answer your questions. There may be others out there who do waxing but you will be hard pressed to find someone as cordial as Hana.

Hana has been dyeing my brows for over a year and does a great job. When I found out she does micro…read moreblading, I decided to have her do that. I told her I didn't want anything drastic, just a natural brow and it came out just like I wanted. I'm very happy.

The best place possible to go to take care of your skin. Suzie is brilliant and knows so much about…read morethe skin. My skin has never looked better since starting with Suzie. She is kind, talented, and so funny. I started seeing Suzie for routine maintenance and to also help heal some spots on my forehead that were left from some health complications. The spots are gone, my skin is glowing, and I feel great. She offers extensive services from facials, to chemical peels, to laser hair removal. And her prices are incredible! She has the best prices I have ever seen. An incredible person, extensive talent and offerings, and unbeatable prices? It really does exist. I am so glad I found Suzie. I cannot recommend her enough for any and all skin needs. Bonus that her space is very cozy.

When you walk in, you feel an instant sense of calmness come over you immediately! And then you…read moremeet Suzie, she is such a ray of sunshine! She is incredibly knowledgeable about skin, the products and treatments offered! She helps pick out what's best for your skin as well! Her touch is gentle and your skin just feels loved on! My skins feels and looks AMAZING!! I highly recommend

The experience I had at this studio was transformative. Janny is amazing. Her team and students go…read moreabove and beyond to ensure your overall best experience. From the warm relaxing environment to the precise detail she uses to ensure your brows are perfect !!! It's nothing like I have experienced here in NC!! I'm an original Cali Girl and I am used to a certain level of service. She blew my expectations out of the water. Run don't walk. You owe it to yourself to have the best!!! She's the real deal!!!

I had every intention of giving this place a 5 star review. I mean I was that excited about this…read moreplace. I discovered Pride Beauty Studio from a viral video on FB of a microblading session. I started following them on Facebook (the reviews were all 4 & 5 star) & even started following them on IG and Janny herself on Snapchat. But I didn't want to go straight into a microblading session, because that's a lifetime commitment! So instead I made an appointment online for a New Client - Brow Shape and Tint. This was $50 & I thought to myself, "Damn this is expensive" but her worked looked amazing so I convinced myself that the $50 would be worth it. I received a notification via text that they had to reschedule my appointment due to a "family emergency" the day before my appointment. They asked if I could reschedule. I just happened to be on vacation so it was no problem. The day of my appointment they asked if I could reschedule my time for later that day. Again no problem. I arrived to my appointment and to my SURPRISE - my appointment was not with Janny. When I booked my appointment online, you pick who you want and I had scheduled with Janny. She was there - but working on another client. You bet my reaction was WTF? She said Jessica was actually going to do my brows & asked if that was okay? What was I supposed to do? I had driven 40 minutes to this place, paid already online. Was I just supposed to walk away? They reassured me that Jessica would do a good job and Janny would talk to me about my brows. So Jessica did her work and Janny spoke to me. They asked me lots of questions, basically trying to find the reason for my visit so they could sell me. So they convinced me to put down a deposit for the microblading. I would put down the deposit, pay half of the remaining amount on my microblading visit, and then the last payment on my 6 week follow up appointment. I still wasn't sure so where she (janny) convinced me was at telling me that she was running a holiday special for only $500 (her normal charge is $650) and that in January she was going up to $700. So I paid my deposit which ended up being $161 after taxes. We discussed the day for the appointment, it had to be far enough out that my man could get the day off and it had to be on a Saturday. So my appointment was booked for January 20. I check into the location on my Yelp App. And as much as I am a seasoned yelper, I never checked her reviews on Yelp. They were just so amazing on FB, I didn't think I had to. But boy did I wish I would have. I could relate to some of it with how she had rescheduled my appointment. If only I knew how much more real it was going to get for me. I received a text notification the evening of January 4th: "Hello your appointment on the 20th has to be moved due to a family emergency".I asked if it was for the microblading & what day it has to be moved to, they informed me any other day. I replied back that is the only day I can do due to schedule. The response was "I'm sorry, yea we can't. I just found out." So I asked what happens to my deposit if I cannot reschedule. They replied back that it can be any day just not the 20th and that they do not do refunds.(which was never explained at the time of taking my money). After some back and forth, they did say that they could do anytime on the 20th just not before 1pm. So I said I could 1pm and also said that it was unprofessional to not give refunds if the scheduling conflict was on their end. Then I received a reply "I misunderstood. Janny said we can do a refund it it's on our end which is this matter, it is on our end." So I said I'd prefer a refund then. (Because truth be told, I was very nervous that they would text me the day off my appointment again like before & tell me reschedule anyways.) I received a response, "okay no problem it will take 7-10 business days. Have a great day" I followed up on 1/19 because no refund had been issued. I was told it should be there soon. I asked to verify amount & we agreed that it was $161.50. Still no refund. So I followed up again on 1/24. Said they needed to follow up with Janny- no response. I followed up again on 1/29. No response.I called the number on their website on 1/30. Janny answered and was very polite. Until I told her who I was and why I was calling. The tone in her voice did a complete 180 and all of a sudden she was with a client and would call me back. But she didn't even ask me for a number, I had to give it her. I called 1/31 & 02/01. Obviously, she was ignoring me. So now I have opened up a dispute with my CC and waiting to hear what happens. I had delayed writing this review in hopes that PBS would be professional and issue my refund but that has yet to happen. I just don't want anyone else to experience this. Stay away at all cost! I am not the 1st person and definitely won't be the last.