I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

wow! didn't have to wait long... truck was up and inspected. Parts called and delivered. Brake…read moretechnician cleaned & sanded any rust and/or dirt before installing new pads & rotors... I was out within a hours time. No more squeaking. Thank you!!

They Overcharged me for an oil and filter change on Volkswagen Tiguan, I was quoted $119 and ended…read moreup paying $205, Today I went to Canadian Tire had it done Including an engine flush and Synthetic Oil for $145, live and learn, never again.

Requested an oil change in Penticton today,Feb.7, 2026 & the employee…read morewas very courteous, jovial and quick with our oil change. He went above & beyond ! This worker should be given a raise for making the business stand out, Exceptional service! Brahim Penticton thank you!

Thank you kindly to The Great Canadian Oil Change and the best mechanic Joe in West Kelowna, the…read moreservice was awesome. My husband usually has the duty of car maintenance but I thought I'd help out. My experience was phenomenal. Joe did everything to a tee. He's professional and kind. He even taught me how to use the Car Wash. I'm not going anywhere else but here. I'm a customer for life!

Warning, I'm going away for the winter so before I park my car for winter storage I wanted to get…read moremy first 6000km oil change, the dealership was booked so went to Jiffy Lube friendly staff, but the cost was $194 Wow, I then called the dealership to see what the first service price was $120 I feel totally ripped off, and then they asked for a tip? Will not be visiting here again.

Westbank BC location Had oil change plus they recommended…read morethat the front and rear differential fluids be changed and I was charged for the work. Within 500 kms the front differential blew up. Car was towed to a service station where they only found 750 mls of black fluid instead of the required 1200 mls. The rear differential was OK and was full The car has only 66000 kms and the manufacturer recommends changing the fluids at 100,000 kms. The only ones to touch the differential has been jiffy lube. It will be costly to fix the problem. We are currently at odds.

Best service we ever had. Kind employee's. They really take time for you. In our case they could…read morefix our car to a fairly price!

Cole was a friendly and very helpful man during my oil change. He new what was wrong with my car…read moreand said they could fix it. Great customer service. 5 thumbs up

Got a quote from them saying between 100-200 to rebuild carburetors. The bill turned out to be 450…read more This bill was all labour as I supplied all the parts. This was with me suppling the parts and I removed the carbs from the motorcycle and mailed them to redline. When I got the carbs back several of the linkage bars were damaged with me still needing to install them back into the bike and balance them, taking all the risk. If I had known they were going to charge me this amount I would of taken the whole bike to them or another shop and got them to do the job from start to finish. I can't believe they charged me 450 for throwing them in a ultrasonic cleaner and replacing the rubber gaskets. Two of the choke valves were still stuck. Not what I would call a professional shop. The throttle link bolts still had grime on them which proves they did not look at them. Amateur mechanics at best.

From the owner: Service, parts & apparel for motorcycle, atv, sled and scooters. From an oil change to a complete…read moreengine rebuild, our expert technicians can get you riding sooner and for less.

kal tire is a joke. They are so shady and don't even know the basics of mechanics. Back 3 times to…read moreget brakes fixed. They still squeak. Guarantee they don't know how to install brakes or install the correct pads for a luxury vehicle........just using cheap generic crap. Also had same experience as other review with telling my wife she needs 2 new tires because wear was uneven and they can't legally let the car go without new tires. Scam!!! installed 680cc battery on car that specs minimum 900cc. wasn't registered or programmed. screwed up computer system on car. when questioned......"they don't need to be programmed, Ive done thousands like that just pop it out put a new one in and if it starts it good". not the case on BMW my friend. Bottom of the barrel for staff. Be warned!

Thank you for your reply. At my request the dealership measured the lowest tire depth and came up…read morewith 7 in the middle of the tire and 5 on the edges. This was checked by two of their staff separately. It also does not explain why I was told I needed my brakes done when I did not. Looking at the other reviews I assume it is the extra tax for being a woman with a BMW

Issue with parts but was notified on a daily basis with updates . Was provided a loaner vehicle and…read moreFifth Ave Auto looked at vehicle for free after work was complete (lingering issue after repair). Good communication and friendly techs .

From the owner: Auto maintenance and repair. Specialists on staff for gas and diesel engines, diagnostics,…read moreelectronics and electrical, transmissions, steering and suspension, brakes, air conditioning, differentials and drive train.