Steve's work is honest, has an excellent sense of humor remarkable quality & trueness in valuing…read morehis customers.

Great service. Broke down out of town, brakes seized. They got us right in, made a quick repair by…read morereplacing the pads, rotors, and calipers, and got us on the road in no time. Fantastic service. Thank you!

Ok. Recommended from family for Fluid Film. Never a dent on my 16 yr old truck and now this. After…read morecalling back and giving them the opportunity to be honest, not looking for compensation, they hung up on me. So don't go here. This location. They have another near Albion. Seriously Got a call back. They told me they didn't do it. That's cool. Then they invited me down so they could "take care" of me. Since I couldn't prove anything. My inference was they would beat the shit out of me, since he said he didn't care if I returned or not in the future.

In and out for an inspection. Good conversations and it's clean. Dad used em for an alignment on…read morehis 65 Nova wagon. He was very happy too.

Hi Zack! I'm wondering about the status of parts you ordered…read morelast week (hub, spindle, brake pads, bearings etc) and the repairs to my 2008 ez loader boat trailer. You called me on Friday September 1 after you identified the needed repairs. I didn't have a chance to call you today (Sept 8) so I would appreciate an update as to where repairs stand and estimated completion date. Thank you Tom D

A place like Wright's garage is not one you find often. We were on our wayto Columbus, OH, to move…read moreour son. Halfway on our trip, we had a problem with our truck's wheel bearing. We were in the middle of nowhere and it was a Friday afternoon. We called Wright's, had it towed there, and explained our situation. They fit us in, fixed it within an hour, and had us on our way. They truly went above and beyond! This is something you don't often find anymore.

Best vehicle service. Fantastic customer service. Highly recommend!! They are usually very busy…read morebut take time to make sure the customer is satisfied. Always an excellent experience.

The techs are not knowledgeable. They can not troubleshoot a problem and have zero accountability…read moreor care when presented with their inabilities. DO NOT TRUST THESE PEOPLE WITH YOUR MONEY.

I'm pretty upset with McQuillian in Girard. I bought a very nice used car from them just over a…read moremonth ago. first off, and I know it's not a big deal, however, I made a deal with them on the price. We shook on it and everything. later, when it came time to sign the papers, it was $5 more than we agreed on. It was just enough of an increase to make us sign a paper for tax purposes. Then, my back up camera wasn't working (realized before I left the lot the day I bought it), so they took it in to fix it. They had it longer than I did. I had it for about 2 weeks, they had it for 3. When I got it back, there was a big scratch on the back bumper and down the side. First they said there was nothing they could do because there was dirt over the scratches, so who knows when they occurred. Mind you they had it for 3 weeks Just for a backup camera. Then they said those scratches were there before I bought it, and that they had tried to buff them out, but were unable to get them out. yet, after buffing it out (without washing all that dirt off) they got 90% of it out, leaving just the deep gouge. Then come to find out, the plastic cover on the side of the passenger seat is also broken. So now every time I get out, it snags on my leg or on my purse. I know for a fact it was not like that before. But why bother telling them about it. They will just lie and deny it any way. Moral of the story, don't trust the service department at McQuillian Chevy. They "send" your car off for weeks just waiting for a part, break things in and on your car, and then deny and lie about it.

I wish I could give this business a ZERO rating!! We purchased a preowned Volvo XC90 on November…read more18th, at the end of that business day. Vehicle came with a 30-day warranty. (1000 miles 50/50 for major components). The signing of the papers and the inspection were brief as the dealer told us they support their cars and used cars go through a very comprehensive inspection process, (plus we wanted to respect their time for staying to the last minute to close, plus we were told they will support us for 30-days. We drove 90 miles to pick up the car. Having a high level of trust in people, and when buying from a dealer, one would think you are covered and taken care of. After driving it home that evening, we noticed something just didn't seem right. My husband immediately called the next morning asking for support (including sending them videos of the engine issues). Sales, Sales Manager, Finance Manager, Service, General Manager all ignoring my voicemails and emails, as we got passed back and forth and ignored for days. The dealership staff that we dealt with, all the way up to the General Manager continues to ignore my emails and voicemails. After speaking to and sending a lengthly email to Ed the GM, he acted like he knew nothing about my situation, rushing the call, saying he will look into to it, and rudely hanging up! They dismissed our request for support and we had to put $1800 into a vehicle that was only owned for 15 hours with less than 100 miles of driving. The staff was absolutely rude. Horrible customer service!! I would never recommend buying anything from this dealership! I have purchased dozens of vehicles in my years and this by far is the worst experience I've ever had. They are not interested in making it right and just don't care! 3-weeks later and zero resolution or support! I waited to submit this review, believing they would make it right and they have not even tried!

I had a wonderful experience when we bought our Explorer from Bob Ferrando! Scott Wolfe helped us…read morewhen we couldn't find what we were looking for- so he suggested special ordered our explorer, he searched all over the US and was able to locate the exact style we were looking for and it was delivered a few days later and everything was perfect! If you are looking for small town, salt of the earth, non pushy and bend over backward to do their best to get what you're looking for. Definitely head to Bob Ferrando! And Ask for Scott Wolfe