I highly recommend this REPAIR GROUP. Paul showed up ready to…read morehelp. He was highly knowledgeable and showed me what he was doing while explaining. Very honest. I will use their number again knowing I will get positive results. V. Lawson

I contacted High Tech as my GE Profile frig water dispenser was leaking after dispensing water. I…read moretried to replace the water valve on my own bot ran into an issue with the plastic tubing cracking and breaking off. Paul scheduled an appointment for the next day and showed up promptly. He stated the issue was an easy fix and after a trip to Lowe's for the plastic tubing he completed the Job. He tested the dispenser and also provided few tips to maintain the frig. The cost of the repairs was reasonable and I would recommend High Tech for anyone needing appliance service.

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a…read morerepair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

Too high to hook up stove outlet attachment and I had the stove outlet attachment. Price $250 for…read morelabor. I went with someone else who was reasonable priced since I had the stove outlet attachment. I was very pleased with someone else services and would use them again. I recommend getting additional quotes before making a selection.

Our stove went on the Fritz and the burner was shooting sparks out. I can't even make this up…read more We called Lakes Appliances and purchased a standard electric range in white We requested that they pick up the old and drop off the new range/ stove! The value for our money was excellent. This range had everything we needed, and the service experience was top-tier. The communication was excellent at all times and when a slot opened up to be able to deliver our appliance earlier than expected, the excellent communication continue on. Everything has been wonderful and consistent with Lakes appliances. My only regret, is that we haven't ordered from them more consistently in the past 18 years that I've lived in this house Usually, it is trouble to get any appliance or furniture in and out of our doorways because they are right on the marker for the measurement, but when I explained to the delivery man, I didn't have to worry about a thing they didn't slam into my walls or break anything or do anything that would concern me or make me worry I had consistent and constant peace of mind. I am not sure if you've ever had to worry, but this level of peace of mind is worth its weight in gold. I could not thank the manager any more than I already did. I stood there and told them of the great care that their delivery men took, and they acted like my home was their home and they were not only respectful and careful but in no time flat, everything was changed out and they thoroughly explained to me how to make sure the new stove needed to be on for about 45 minutes and that if I smelled anything that was nothing to be concerned about because it is the oil from it being a new appliance Before they left, they went through everything regarding the stove and they had me look it over and give them the OK once I was happy. They provided me with a registration card and told me about the warranty in depth. They were very thorough and I am so grateful because even though I knew about most of these things, they took the time to adequately explain to me so that I understood. I will look no further the next time I need an appliance they're amazing customer service and great professional Care shine through and is worth its weight in gold and I cannot stress that enough that we will only shop at Lakes Appliances from here on out We are not only honored and happy to provide this review of this wonderful business, but appreciative for the great experience that they provide provided us with. Thank you is not enough, but I hope that you get a greater understanding of how much these people truly care when they come into your home and deliver an appliance

They sell range of brands, they personally know their appliances, they will match prices, and they…read moreare certified to repair the products they sell, rather than using a third party repair warranty. Attentive service!

We called due to being cancelled by Sears repair service. We are so GLAD we called. Brad called…read moreprior to arriving and diagnosed the issue with our oven in no time. He was professional, fair and provided us with the service we needed. We will be customers from now on! It is hard to find good repair people and we are so glad we found him. Thank you Brad, we are happy customers for life.

Called for service on a washer, response was quick and the visit was prompt. Based on my experience…read moreI would highly recommend.

Dryer suddenly stopped working so I contacted Strela. Artem…read moreresponded quickly with availability. He was able to come at a convenient time, found the issue and fixed it quickly for a reasonable price. Even took care to remove his shoes at the door! Highly recommend him for any appliance repairs or other work.

I was honestly stressed about finding someone trustworthy, but they were great from start to…read morefinish. They explained the issue clearly, fixed my dryer quickly, and the price was fair. After trying to figure everything out myself, it was such a relief to finally have it working again Definitely recommend!

Super friendly staff and super helpful. We went in for parts and even though they don't sell parts,…read morethey were able to help us find the part we need and sent us in the right direction. These guys are solid if you ask me!

This company is excellent!! Professional & knowledgeable. Justin is the best. Installed our new…read moredishwasher.

They're timely, friendly and professional. I like scheduling online and being notified with…read morepicture ID the service person.

I strongly recommend avoiding Mr. Appliance at all cost…read more I contacted them to repair my Sub-Zero refrigerator and was quoted $129 for the service call over the phone. However, when the technician arrived, I was charged $179 instead. I agreed to the repair, but shortly after the technician left--within 20 minutes--I called back to cancel the service, as I found another technician who could do the repair the same day. Initially, I was told that canceling wouldn't be a problem. But about 30 minutes later, I received another call informing me it was "too late" to cancel. I asked to speak with a manager. When I finally reached her, she told me she would adjust the service call fee back to the original $129. That credit was never applied. Two days later, I was told the part had arrived. But when I called to schedule the repair, I was suddenly told that the part hadn't even been ordered. After putting me on hold to check, the representative realized her mistake and scheduled the service for October 8. When I asked for a time window, I was told simply "all day." Again, I asked to speak with a manager. I was promised a callback within 24-48 hours. It never happened--despite multiple follow-up calls and text messages on my part. The technician eventually returned on October 8 and completed the repair. Then, on October 9, I received a call from the district manager clearly only because I had left negative feedback. When I explained the situation and mentioned that I had been requesting a manager for nearly two weeks, he claimed this was the first he was hearing of it. He made no effort to investigate what had happened, and his only solution was to offer a free service call in the future like I would ever want to use them after this nightmare of lies and unprofessionalism. This entire experience was frustrating, disorganized, and unprofessional from start to finish. Communication was poor, promises were broken, and the level of customer service was unacceptable. I would not recommend Mr. Appliance to anyone looking for reliable, transparent, or respectful service.

Excellent company and owner. Had an issue with my refrigerator, he came out to fix it within a day…read more- ordered parts and returned a few days later only to find out the refrigerator would need to be replaced on closer inspection. Didn't charge for the second visit, didn't charge for the "return" of the parts he had ordered, and even offered extremely valuable consultation and ongoing support for free on what to purchase next (and what to avoid!). This guy knows what he's doing and I hope he's around as a resource to our community for many years!

This is the second time I have had Jimmy's Local Appliance Repair respond for an appliance repair…read moreduring this pandemic; first for my freezer and now for my washer. I couldn't be more pleased. He builds trust by offering great service, along with helpful advice, at a great price. He was on-time for both appointments. So glad I found a reliable, knowledgeable appliance service man!