I highly recommend this REPAIR GROUP. Paul showed up ready to…read morehelp. He was highly knowledgeable and showed me what he was doing while explaining. Very honest. I will use their number again knowing I will get positive results. V. Lawson

I contacted High Tech as my GE Profile frig water dispenser was leaking after dispensing water. I…read moretried to replace the water valve on my own bot ran into an issue with the plastic tubing cracking and breaking off. Paul scheduled an appointment for the next day and showed up promptly. He stated the issue was an easy fix and after a trip to Lowe's for the plastic tubing he completed the Job. He tested the dispenser and also provided few tips to maintain the frig. The cost of the repairs was reasonable and I would recommend High Tech for anyone needing appliance service.

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

I called them when my refrigerator stopped cooling and the freezer wasn't freezing. I'm not a…read morerepair professional -- that's why I hired one. The technician diagnosed a bad control board, fan, and relay, and I moved forward with the recommended repairs. Unfortunately, even after a second visit, the issue wasn't resolved. That said, when I called to discuss it, they immediately offered a refund for all parts, taxes, and the diagnostic fee -- no pushback, no excuses. That level of professionalism and accountability really impressed me. While the repair didn't fix the problem, they stood behind their work and made it right. Because of how responsibly they handled the situation, I would highly recommend their services.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

Too high to hook up stove outlet attachment and I had the stove outlet attachment. Price $250 for…read morelabor. I went with someone else who was reasonable priced since I had the stove outlet attachment. I was very pleased with someone else services and would use them again. I recommend getting additional quotes before making a selection.

Great service - have used them twice and the last time they solved my problem when I thought it was…read morehopeless!!

I have been using Brumbach for several years. They've repaired my oven, washer and dryer. They are…read morequick to respond and are very reasonable in price. Their quality of work is excellent. I would use them again and would recommend them to anyone looking to have an appliance repaired.

Called and left voicemail messages this past Tuesday (2/18/2025) and Wednesday (2/19/2025)…read more As of Friday, 2/21/2025, no response was provided by Robert.

Normally I wouldn't write a review for someone I didn't end up paying to do a job for me but when…read moresomeone goes above and beyond. I think that is the least I can do for Robert. I requested a quote from Yelp for someone to look into possibly repairing my dishwasher because I didn't want to pay more for the repair than the value of my dishwasher. It came with the house so I had no idea how old it was. Anyway, Robert was one of the first if not the first company/person to contact me. He told me he had an availability but it was for a time that didn't fit with my schedule so instead he gave me some ideas on what the issue could be. Sure enough, I got home and started looking into what he suggested. After checking my dishwasher and taking the chance to go beyond what I'm normally comfortable with. (Especially when it comes to electrical). My dishwasher came back to life! It was a simple fix and Robert went out of his way to help me, even though we couldn't work out a good time for him to take a look in person. If you need someone to look into your appliances, I highly recommend giving him a shot. I know if anything breaks in the future he will be the first I contact and hopefully I'll be able to hire him this time.

They're timely, friendly and professional. I like scheduling online and being notified with…read morepicture ID the service person.

I strongly recommend avoiding Mr. Appliance at all cost…read more I contacted them to repair my Sub-Zero refrigerator and was quoted $129 for the service call over the phone. However, when the technician arrived, I was charged $179 instead. I agreed to the repair, but shortly after the technician left--within 20 minutes--I called back to cancel the service, as I found another technician who could do the repair the same day. Initially, I was told that canceling wouldn't be a problem. But about 30 minutes later, I received another call informing me it was "too late" to cancel. I asked to speak with a manager. When I finally reached her, she told me she would adjust the service call fee back to the original $129. That credit was never applied. Two days later, I was told the part had arrived. But when I called to schedule the repair, I was suddenly told that the part hadn't even been ordered. After putting me on hold to check, the representative realized her mistake and scheduled the service for October 8. When I asked for a time window, I was told simply "all day." Again, I asked to speak with a manager. I was promised a callback within 24-48 hours. It never happened--despite multiple follow-up calls and text messages on my part. The technician eventually returned on October 8 and completed the repair. Then, on October 9, I received a call from the district manager clearly only because I had left negative feedback. When I explained the situation and mentioned that I had been requesting a manager for nearly two weeks, he claimed this was the first he was hearing of it. He made no effort to investigate what had happened, and his only solution was to offer a free service call in the future like I would ever want to use them after this nightmare of lies and unprofessionalism. This entire experience was frustrating, disorganized, and unprofessional from start to finish. Communication was poor, promises were broken, and the level of customer service was unacceptable. I would not recommend Mr. Appliance to anyone looking for reliable, transparent, or respectful service.

Another great repair. Randy diagnosed the issue, and installed the part within a day or two. I…read morewould have installed the wrong part if I did it myself. This was a case where the experience of the tech saved us money. Thanks Randy! :-)

Our refrigerator stopped cooling. We left a message after hours. Our call was returned promptly…read moreand we got an appointment within two days. The technician arrived on time, diagnosed the problem and repaired it. He patiently explained the problem and our options for resolution, including the possibility of replacing it altogether. I'll use them again.

A very nice man named Sam came to our house. He was professional, kind, courteous and thorough. I…read morewould have no reservation calling him again if I needed a repair.

Could not recommend more!! We came home from our honeymoon to our dishwasher not cleaning our…read moredishes properly. I called Vision Appliance Professionals, and they came out the next day. Extremely professional, cost-efficient, and timely!! Sam knew exactly what the issue was and executed the fix right away. Will definitely be using Vision Appliance Professionals for all of our future needs!!

Scheduled appointment. Confirmed appointment. No call no show. Bitterly disappointed in service.read more

Made a claim with my insurence company and appt was scheduled a week out. They did not show up nor…read moreanswer the calls.