Scheduled appointment. Confirmed appointment. No call no show. Bitterly disappointed in service.read more

Made a claim with my insurence company and appt was scheduled a week out. They did not show up nor…read moreanswer the calls.

Cant say enough! Only appliance service we will be using, Period!…read moreResponsive and attentive call service On time!!! Service !! Honest and professional technical service- WOW THANKS

True horror show working with this company. Had them to my home on 2 occasions. The first time they…read moreovercharged me one hundred dollars ($100.00). I brought it to their attention and they corrected the bill immediately. Mistakes happen, no big deal. The second time they came was to install a new starter switch on my glass stove counter top. The technician (Henry) cracked the glass while installing the new piece (Viking Stove Top). Accidents happen, no big deal...... only it WAS a big deal ! Henry acknowledged the damage, but the company would not. Was told several times that Tracey or someone from the front office would call to address the issue. Never received a call, call back or any communication, only correspondence was through Henry. Finally, Henry told me the company offered to install the new glass top for free.... BUT...... I had would have to pay for the part ($800.00) !!! What a bunch of CRAP ! However, not wanting to litigate, I offered to settle with them but they refused any counter offer. Several months later we went to court, it was the last thing I wanted to due. When we got there, I had all my documentation and photographs (before and after). They couldn't write a check and settle fast enough. What a horrible and deplorable way to treat clients ! The mark and sign of any good, quality company is not only the job they do the day of, but the job / service you receive the day after. This Mickey Mouse company has failed miserably on both counts ! Not wanting to end on a negative note, there are good, competent, professional appliance repair services in the area. One reviewer mentioned Art Handler and my personal experience is that they are very good. Also highly recommend "Mr Gee's Appliance Repair" This guy is the real deal - knowledgeable, professional and reasonable (#609-321-4949). Hope this has been helpful and good luck !

Danny was great. Quick service had the part we needed he was very efficient. Pleased with the…read moreservice . Would use them again. Thanks Dan

Several months ago, my dryer stopped working; I called All Brand Appliance Service. Dan arrived on…read moretime and within half an hour, my machine was up and running as good as new. It still works fine to this day. This is the exact scenario I was hoping for: I call a repair company, someone comes out quickly, and the problem is rectified. This alone warrants five stars. There is another side to the experience, however. I am usually leery about service repair companies and the technicians they send out. This experience was different. I did not feel uneasy or suspicious when Dan explained the problem to me and what was necessary to fix it. He is very knowledgeable; I did not get the slightest hint that he was trying to sell me something I didn't need. Please take from this review that Dan and All Brand Appliance Service is trustworthy!

Tech had part available and was fast and repaired it, but the cost was astronomica. I could've…read morebought a new dryer for the cost. I don't want to be charged the $159 for just coming out so I paid the almost $600 for heating element for dryer and labor.

They came out to fix my old dryer. Bobby was professional and friendly. He didn't have the part…read moreso they rescheduled for the next week. Bobby came out and I had missed his first attempt (error on my part) in the morning, I called the office and they rescheduled for a few hours later. Bobby fixed my dryer quickly. Heather in the office was very understanding. I recommend them highly

We called Tom over the weekend and left message about our not-so-old washing machine (3 yrs) being…read moreon the fritz. I'm so impressed with how quickly and efficiently he works! came over within a day of calling and had the part in his truck! Tom assesses the issue fast, is courteous and was able to fix it the same day of visit! Truly just excellent work! Phil R. Pitman NJ

This is my second time using Tom at Acme. First time he replaced a cord on our refrigerator. This…read moretime he replaced the motor on our dishwasher. Well not happy that our motor went on our 2 year old Kitchenaid, Tom was quick to diagnosis the problem, order the part and replace with in a short period of time. He is our go to appliance repair guy.

My oven and range top was not igniting and I contacted My Home Applicance NJ and they were very…read morefast to respond. Communication was great and they were able to come out right away. They fixed the unit and were very reasonably priced. It is hard to find honest companies, and I am glad to have found this one. Highly recommend.

From the owner: For all of your entire appliance service needs, count on the experts at My Home Appliance Service…read moreNJ. Repairs, installations, and sales referrals.

They're timely, friendly and professional. I like scheduling online and being notified with…read morepicture ID the service person.

I strongly recommend avoiding Mr. Appliance at all cost…read more I contacted them to repair my Sub-Zero refrigerator and was quoted $129 for the service call over the phone. However, when the technician arrived, I was charged $179 instead. I agreed to the repair, but shortly after the technician left--within 20 minutes--I called back to cancel the service, as I found another technician who could do the repair the same day. Initially, I was told that canceling wouldn't be a problem. But about 30 minutes later, I received another call informing me it was "too late" to cancel. I asked to speak with a manager. When I finally reached her, she told me she would adjust the service call fee back to the original $129. That credit was never applied. Two days later, I was told the part had arrived. But when I called to schedule the repair, I was suddenly told that the part hadn't even been ordered. After putting me on hold to check, the representative realized her mistake and scheduled the service for October 8. When I asked for a time window, I was told simply "all day." Again, I asked to speak with a manager. I was promised a callback within 24-48 hours. It never happened--despite multiple follow-up calls and text messages on my part. The technician eventually returned on October 8 and completed the repair. Then, on October 9, I received a call from the district manager clearly only because I had left negative feedback. When I explained the situation and mentioned that I had been requesting a manager for nearly two weeks, he claimed this was the first he was hearing of it. He made no effort to investigate what had happened, and his only solution was to offer a free service call in the future like I would ever want to use them after this nightmare of lies and unprofessionalism. This entire experience was frustrating, disorganized, and unprofessional from start to finish. Communication was poor, promises were broken, and the level of customer service was unacceptable. I would not recommend Mr. Appliance to anyone looking for reliable, transparent, or respectful service.