Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Everything went smoothly, Ohana responded quickly, gave me an estimate, an accurate time window,…read moreand then a text 15 minutes before arrival. They did a great job, even though one room had very old carpet. We even received a discount for having 1/2 a flight of stairs. Would definitely use again.

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Nick was great! Super responsive, was on time, professional, offered a great price ahead of time so…read moredidn't waste time, did the job exactly as expected. Will definitely hire him again in the future.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

Fast thorough and explained about stains .would definitely recommend! Called and was on time.read more

Chad is an absolute class act! I cant recommend him and Servepro enough. I had water damage and…read morewas at risk for mold, Chad came in and dried everything out and help make the best of an extremely stressful situation. I hope I don't need his services again but if I do I know who I will call. Thank you Chad!!!

From the owner: SERVPRO® is a trusted leader in cleanup, restoration, and construction services for homes and…read morebusinesses across the U.S. and Canada. With a nationwide network of locally owned franchises, SERVPRO® delivers fast, reliable 24/7 emergency response for water, fire, mold, storm, and biohazard damage. Backed by decades of experience, advanced equipment, and strong insurance partnerships, SERVPRO® helps minimize downtime and restore properties quickly and efficiently. Known for professionalism, consistency, and proven results, SERVPRO® is the go-to choice when disaster strikes--making damage "Like it never even happened."

Super responsive with plenty of availability. The value was great and I had no idea how much I…read moreneeded to have my air ducts cleaned out but now there is a huuuge difference in being able to heat up the whole place!!

From the owner: Book today and receive FREE air duct fogging and sanitizing,…read more At C&J Services, we deliver exceptional results by combining experience, attention to detail, and genuine pride in our work. Since 1999, we’ve specialized in Carpet Cleaning, Tile & Grout Cleaning, Air Duct Cleaning, and Dryer Vent Cleaning throughout the Twin Cities and surrounding suburbs. What we do exceptionally well is restore and protect your home or business the right way. We don’t rush jobs or cut corners—every service is done with care, proper processes, and high-quality equipment. Whether it’s getting carpets looking new again, removing odors, deep-cleaning tile and grout, or improving your indoor air quality, our goal is always the same: deliver results you can see, breathe, and feel. We pride ourselves on being reliable, upfront, and easy to work with. No hidden fees, no upselling—just honest service, professional results, and a commitment to taking care of our customers.

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

We have had West Side Carpet to our home 2-3 times in the past and fully plan on using them again…read more They get us in their schedule in a timely manner and are very friendly to deal with.

Excellent Carpet Cleaning Company! And their customer service is fantastic! We live out of state,…read moreand needed help scheduling a cleaning in Waconia. Arranged with Mark, and excellent service provided by David and Kyle! You won't go wrong hiring this team. Highly recommend!