Helpful. Knowledgable. Everything you don't get at the big stores. I haven't found them to be more…read moreexpensive.

Love coming here to Ken's Hardware . Can't tell u how many times I've asked for help and get an…read moreimmediate response. If they don't have the item, they will go on the Internet and tell me where I can get it and the price. You can't beat that.

Very nice group of people Very glad to have discovered…read morethat they could replace screens- as I then was able to browse the rest of their offerings Would highly recommend

Some people are just tired or overworked or mad at something else…read more This Guy (the owner) doesn't like people. Didn't look me in the eye when he talked to me. He gives the impression that you're bothering him. After I qualified myself worthy of a repair (bought the generator from him) he instructed me to pull around to the side of the buidling to the shop. If I had known he was going to meet me there and direct my backup I would have rolled the windows down so I could hear him. He was not in a good position to see him in the door mirror. I was judging for myself and stopped backing up when I heard the screaming. Now, between the snotty unwelcoming greeting ànd this screaming to stop my Van, I decided to give it back. He loved it. It wouldn't have taking much for this screaming match to turn physical. I don't know why he was so adamant about stopping me because when I got out I wasn't even close to anything. There was nothing to hit! I decided to ask who he was and he was the owner. (No wonder) any employee would have been fired. Anyway, things calmed down long enough for him to check the oil in the generator. It was too low. He said I need a new generator. He could be right however I will get a second opinion. There's got to be an easier way to do these things. Oh, I know, I'm not going back to Jackson Hardware. You're just not a happy person. You might not want it but I forgive you. Glenn

Support local! It's always a joy to visit, like a hardware store should be. They always have what I…read moreneed, when I need it. Those big stores can't even do that. Friendly staff, always ready to offer advise and help when needed. I drive over from Neptune City just because of their inventory, and staff.

Excellent customer service!!!! I visited the other day looking for a piece of hardware that was…read moremissing from a shelf I own. I wasn't expecting them to have the piece due to the specific (possibly custom) nature of it. While they did not have what I was looking for, the owner gave me an alternate solution AND gave me a piece of scrap he had in place of what I needed free of charge. My shelf now stands and I highly recommend Taylor Hardware.

This is the ultimate small-town hardware store! They have everything that you could ever need plus…read moremore. Open Sundays even through the winter - can cut keys and have all kinds of cute beach supplies. As I said most importantly you can find what ever you need for your home repair needs. Parking is easy as there's a huge lot right behind the hardware store. I did not manage to get a picture of the front of the store but it is an ancient Victorian building and it's gorgeous and well-maintained. Highly recommended when you need something on the fly and don't want to make the long trip to a larger store. I am a huge fan of local business and using them for whatever needs applicable. I write them five stars because of their massive inventory for such a small store and the outstanding service!

A great place to shop. Purchase a Weber grill. They assembled it and delivered it to my home. It…read moredoesn't get much better than this. Great products, wonderful staff and excellent service. Forget the big box stores and shop local!

Terrific place, helpful and knowledgeable staff, good value... Perfect blend of neighborhood shop…read moreand big store products.

Great hardware store in every way. The service personnel and products are excellent I have gone to…read morethem for over 20 years and never disappointed.

When Homedepot didn't have it Bob's did and at a comparable price. Also very helpful on various…read moreselections to better suit my need

If they dont have it you dont need it. Bob and the staff are very helpful and its always easy to…read morefind help unlike the big box stores. Pricing is comparable to the big guys.

If you aren't desperate, take the time to shop elsewhere. The staff is rude and any inquiries about…read moreany hardware item is met with a blank stare. The large overweight man will mix a can of paint and leave it on the floor instead of bringing it to the counter. Their knowledge of simple electrical items is priceless. I watched a novice DIY customer search for a dimmer and switch box. The staff became insolent and told the customer an outrageous story concerning their line of switch boxes. All of it was so wrong. To add more fuel to this, watch what happens when you bring in a screen to be repaired. They will tell you " they have no idea when it will be done"NO IDEA! If you have a rental property and you want anything quickly, go anywhere else. It's as if this place is in a time warp. Bad service, Bad prices, and an attitude! What could be better????

I don't think there is one person that can't say enough great things about this hardware store. If…read moreyou need it, they have it. If you need advice, there's no place better to get it and if there was ever a reason to shop small business this place is it. The men and women that work here are not only kind, but so very helpful.

Bain's is everything good about shopping local. The owner jumped in with clarification about an…read moreorder and everything was taken care of quickly and efficiently. They were fair, honest and responsive.

Excellent customer service and follow up. I received a Weber grill for a great price assembled and…read moredelivered!

Save your money--shop at Home Depot in Forked River or the Ace Hardware on Route 37 in Toms River…read moreinstead. The few extra miles are absolutely worth it. I always try to support local businesses, but this place makes it really hard. I stopped in over the Fourth of July weekend while working on my in-laws' bungalow and was shocked by the prices. The same items were dramatically cheaper at the other Ace. I'd rather support local, but not at these prices.

Went there for some soil for the garden of course it's alittle more expensive here but the bags all…read moreof them are water logged ,water logged bags of soil will destroy your plants , it causes anti microbial bacteria and root rot in plants but they don't know why it would be a problem to sell it there and they make most there money off of garden season The girl resting $@&&, face dark hair short person messed up my return ,didn't ask why when I went back in a third time just accused me of not returning them . after she refunded the wrong items same attitude no apology another mistake I would not be surprised if it was the owners daughter with that entitlement.or this new generation that doesn't understand when they have made a multiple mistakes maybe they think it may be a good idea to apologize at least once .but apparently no one instructed her there is such thing as humility and defusing situation that you have created based on some simple words said not even with meaning . So with that said , she is always there behind the counter and everyone else is super helpful and appreciates of there jobs and you can see that in how they help you but this girl well she doesn't care about being here and a lot of people are out of work so think on that .

Service was excellent, with Mike (manager) taking care of us. Working on building a deck, and…read moreneeded material for the frame and to look at options for the decking material. He took the time to work up the order for the framing, and spent time reviewing the various options pro/cons of each line. Way better service than I have received from the other non-big box stores, and big box stores chains. Going forward will be my choice for any building products.

Awful wood, worse service -- avoid this place…read more I came here instead of Home Depot thinking the wood would be better. It was worse -- overpriced, full of knots, moldy, bug-infested, and soaked from being left out in the rain. Not even treated wood! The employee shoved it into my car without waiting, ripped my armrest, scratched my seats, and left splinters everywhere. No apology -- not from him or the three other staff who saw it. The manager passed me off to another manager who lied about the incident, refused to show me the video, and said corporate would call me. They never did. Terrible product, no accountability, and horrible customer service. Don't waste your time or money here.