Absolutely love living here. It is luxurious and so very comfortable! Amenities are second to none!read more

If you have taken a tour of Savoy or recently moved-in you will undoubtedly be bombarded by the…read moremanagement team to provide a 5 star Google review. Don't do it. This is their way of getting 5 star reviews before you have had a chance to interact with them for an extended period of time. Wait to provide a review until you move-out. This will give you more time to determine how Savoy West Chester (Hills Properties) truly operates. The management team is exceptionally good at being very friendly before and immediately upon move-in. Just read the other reviews...they are from people who recently took a tour of the property or recently moved-in. Then compare those reviews to the reviews provided by tenants that have moved out. You will see a vast difference in opinion.. Move-out becomes a problem if you have to break your lease and move out early. They tell you they have a "waiting list" and ask you for "accelerated" rent payments. They tell you they will refund any amount if they are able to place a new tenant before your lease expires and since they have a waiting list, that time period is typically 2 weeks. My 3 neighbors moved out at least 3 weeks before any work was even started on 2 of the units. If you need an honest opinion of Savoy don't rely on this review or anything you hear from the management team, with the exception of Taylor. Taylor is great to work with and has a great personality. Come by the place and talk to the 3rd party cleaning crew and ask their opinion of the management team. You will be amazed at what they have to say about the management team. There are plenty of other decent apartments in the area. I would encourage everyone to consider those first. You will regret staying at Savoy in the end. Again, please, please, please don't give them a 5 star review until you stay here at least a year or more and have had a chance to see how they handle move-out! What have you got to lose? Also, before signing the lease, ask them what the "Lease Break Fee" is and get it in writing. As mentioned before, working with Taylor was great. I can't say that about the leasing staff. Forget about calling the corporate office. The regional manager can't seem to return emails or phone calls. She gets the manager to do her dirty work. Shame on Savoy West Chester and Hills Properties.

I lived here from 2018-2021. They did go through some rough times with some changes in management…read more I am back in 2025 (for reasons I never expected) and the place looks great and staff is friendly and helpful, especially Brooke. Ask for her directly and you'll have a great experience. Tell her Janelle sent you!

I've really enjoyed living at Union Station! The staff in the office are always caring, friendly,…read moreand welcoming, which makes a big difference. The property is perfect for families with kids and pets -- it has such a comfortable, community feel. I've noticed great updates happening lately, especially with the exterior buildings, and everything looks better every day. I also love the seasonal decorations that have been added recently -- it's such a nice touch that makes the place feel like home.

See photos for my Google review…read more DO NOT LIVE HERE. Dirty, outdated, horrible management. 0/10 Only putting 1 star because Yelp and Google made me. Don't recommend. Before I signed my lease I was told I could use the thermostat in the apartment to adjust the temperature. After I signed my lease, as I walked through the apartment with staff, I was informed I have no control over the temperature in the apartment. It was UNBEARABLY hot during the winter time. Would have to open windows to have any type of reprieve. No one is hired to clean the common areas, and if they are, they do a horrible job a.k.a they don't do it at all. There was some sort of cat or dog throw up on the floor outside my apartment the entire year I lived there. The balcony outside my apartment had nails sticking out and pieces of wood that looked like they would break as soon as I walked on them. Put in a maintenance request early on in my lease for them to fix the large outside light of the apartment building I was in so I felt safe walking in and out in the dark. It was never fixed. The fridge and stove were dirty when I moved in. Didn't even look like they were cleaned. The air conditioning units look like there are from the 70s. I got to wake up in the middle of the night to water spewing out of the air conditioner, ruining my personal items and leaving water damage in the bedroom. Units and buildings look super outdated and dirty. They have the audacity of keeping a large portion of my security deposit for things that should cost them way less than they are keeping from me. Very unfair with move out statements and costs. Moved in on the 1st of the month and made me move out on the 21st of the prior month or else I'd have to pay for the entire next month. 0 consideration for tenants. Dumpsters are disgusting and overflowing with trash every week. People leave trash in the buildings that stink up the common areas. Snow removal is not timely in any way. I do not recommend living here unless you like unbearably hot, dirty, outdated living quarters and dealing with people who are inconsiderate of their tenants and their living quarters and only care about making an extra nickel any way possible. EDIT: after looking at other reviews, the company will say anything to try and make it look like they are doing everything they can to make their tenants feel heard, happy, and appreciated which is hilarious. Complete gaslighting. Please don't be fooled by the replies to the bad reviews from Lakota Lakes. I'm sure they would rather try to make themselves look good rather than take accountability for being a terrible place to live and spend your money. There is a reason why they have so many 1 star reviews.

The girl that showed my fiancé and I around was very nice. I wouldn't stay in the studio apartment…read morethere. It was less than 600 sqft and over $1,000 in rent not including utilities. The laundry room had a puddle and the hallway on the way to the laundry room had ceiling tiles removed and it smelled weird. The lady that toured us thought it was chicken but it didn't smell like chicken. It didn't seem super clean but it was super dirty either. I wish I had taken pictures to show you.

My son currently lives here. He has had problems with his HVAC almost the whole time (He submitted…read morea repair ticket for a heating problem on March 23, 2025; it was fixed on June 19th!). As of right now, he has no AC and the temps have been over 90 degrees every day for weeks. He submitted a repair ticket on July 13th. Today is July 30th! 17 days with no AC and the only communication with the apartment manager has been initiated by him with no resolution. Oh, and as a side mention, someone broke into his car and stole things. I would NOT rent here if you are considering it.

Highlands staff refuses to keep their property clean. Driving by or living there, get used to…read moreliving in piles of garbage they will never clean up.

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

One of the best residential real estate property management teams Cincinnati has to offer. FFP has…read morebeen managing a small building of mine that needed some updates as well as some improvement and FFP has done a great job in doing so. They are very responsive to emails and communications from tenants and owners. Great attention to detail and a very hands on approach ensures I will go with them for other properties I wish to acquire.

From the owner: FFP Realty not only manages market rate properties, but is also experienced managing properties…read morewith LIHTC, HOME, Section 8, and other subsidy programs. We also offer LIHTC and HOME compliance services.

Had to move across country and needed the most cost effective way to do it. After calling and…read moretalking to multiple moving companies, we came across upack via an online review. Gave them a call and Drew was most helpful. Scheduled a move and storage for us. When we were ready gave then a call, they scheduled a drop off for the u-pack pods and we called for pick up. When we were ready to un-pack the pods into the new home, we called them again and the pods were dropped off. They picked up the pods when we were ready, no rush, no pressure.

We moved from Cincinnati, Ohio to Seattle, WA and U-Pack was a great choice. It really relieved the…read morestress of driving a large Truck or Trailer across the country. The customer service was prompt and friendly. Each drop off and pick up was on time and nothing was damaged in the move. It was amazing!

I cannot move out soon enough. Don't rent from this place unless you want to be constantly…read morebombarded with inspections that lead nowhere. I bought a security camera for my living room due to 4 men showing up unannounced at my apartment, saying they were going to come in to "inspect" after living there for only 2 weeks. When I called the office for clarification, the property manager was unaware of this team but after a brief hold, told me it was their "executive team" and per the lease agreement, they can enter whenever they want, to do whatever they want. Well... Ohio law requires a 24 hour notice unless in cases of emergency (which there has never been one) -- so clearly they believe their company supersedes the law! That was two years ago though -- Beyond the QUARTERLY inspections (where they take a picture of the air filter and flip a light switch or two), maintenance has now entered my apartment 4 times within the last 3 months and done absolutely nothing each time. Only twice did I receive proper notice or an explanation as to why they were coming -- the only reason I know they came was because of my security camera that I turn on while at work. I have expensive electronics and jewelry in my apartment and it feels like I am being cased. Overall, their methods of property management are suspicious and make me feel extremely unsafe as a young woman living alone.

June 2025 - I have moved to another Uptown Rentals property since my first review since they pretty…read moremuch monopolize 80% of the housing surrounding the University of Cincinnati and have had an even worse experience. We have had constant problems at our unit since we moved in. We were told that everything would be clean including the carpet, appliances, floors, etc upon move in. It was absolutely disgusting when we moved in and it looked like nothing had been cleaned. Bathrooms had urine on the walls surrounding the toilet and mold in the shower. Continuing on, our air conditioning in the summer never worked properly, it would be set to 68-69 and would only the cool the house down to around 72-73 degrees. We requested service multiple times and were told it was fine and it was in fact, not. We have had animals between the floors that my roommates in the basement can hear in their ceiling. Eventually they died and made the house smell for 1-3 months because Uptown would do nothing about it. Recently, we have had flies that will not go away that have infested the house, even though Uptown says they exterminated them. My car had been broken into in the parking lot that we paid $1200 for as well as recently, my roommates car now has a bullet hole in the door. We had a shooting outside our house with one person injured less than 20 feet away from our front door. Uptown Rental properties does not care for the safety of young adults in the community or for the health and wellbeing of their tenants that live in their underkept properties. DO NOT LEASE FROM THEM

Phil was super responsive. Came out quickly to rekey 3 door locks at my house at a fair price…read more Really nice guy, would definitely use again.

We love Phillip ! He was so quick with getting here and was so professional! We called some local…read moreplaces and found out quickly they were SPAM!!!!! (My phone won't stop blowing up now). I was panicking because the whole lock came off the door, but Phillip had great prices and honestly was just laid back and a hard working individual! Love supporting small businesses and love having local people here to help! Highly recommend!!!!!! 10/10

They were able to get me on the schedule, meet with me, and remove an old sofa from my 3rd floor…read moreapartment all in about 30 minutes!

Do not hire them! This was a horrible experience that I am still trying to get resolved. They…read moretook an item off my wall that they were not to take and ruined it. I filed a claim the same day of service (2 weeks ago) no return call or follow up. I called today and am being told I have to wait up to 5 business days. Why? I have already waited 10 business days for a follow up. This is the worst customer service I have had in a very long time.