My parents purchased a StarCraft boat from Lake Springfield Marina valued over $50,000 on April 2016. After 1 month in the water, the quality of the boat greatly diminished including peeling of decals, non-working keys, poor Bluetooth connectivity technology, charging stations, operations of doors and many ailments. The boat was sent back to StarCraft in October 2016 for warranty refurbishment. It's now Memorial Day weekend - 8 MONTHS later - the boat has still not been fixed even though it is promised week after week. It takes 8 weeks for StarCraft to construct a new pontoon, yet refurbishment isn't complete after 8 months? What is going on? Is consumer fraud part of their manufacturing mission statement? After Springfield Lake Marina's inability to find the status of the repairs including including including the physical location of the pontoon, my parents reached out to speak to the manufacturer directly but received no communication. Lake Springfield Marina had no issue taking the cash transaction sale but their ability to manage the servicing of the $50,000 investment seems to be a low priority. I guess my parents' next step is filing a consumer complaint with the BBB and the Attorney General to ensure others dont receive like treatment. read more