"Alert" Do Not Utilize This Public Transportation Service. Completely Unreliable. Connected and Affiliated with Lake Transit Authority.
This transit system is lacking in all areas. Inept Drivers who are late for their scheduled stops repeatedly, no accountability . Missing routes during peak commute hours. Rude and dismissive dispatch operators and administration , horrible work conduct from drivers towards riders . No communication between drivers if one route is running behind the other connecting routes need to adjust so that clients aren't stuck for hours to catch another bus , that is if there's one available.. and most of the time there isn't .Insufficient Schedules not conducive to customers needs . There is no other transportation system in this county so it appears this company can treat their clients disrespectfully and without resolutions, leaving customers devastated by their lack of duty and scheduling adherence. This transportation system is Inept in every angle . NOT A RELIABLE SERVICE, do not count on getting to work or critical appointments using this service.. Report any infractions to BBB (BBB.org)and FTA ( transit.dot.gov) .. this company should not exist under these circumstances read more