Because I was in haste to rid myself of my previous carrier, I made a couple of bad decisions. Most…read moreof the transactions were made over the phone. After transferring to T Mobile, Brandon attempted to rectify my problem. He spent a lot of time, patiently working with my previous carrier to no avail. Although he was unsuccessful, I certainly appreciate the time he allocated to the effort. It is disheartening to see so many brick and mortar stores disappear.

From time t-mobile announced they were adding cellular one to their network I have not been able to…read moreaccess internet data during heavy use times in day, and cannot make phone calls. Salespeople haven't been helpful, nor have on-line technicians.

North Coast Internet is AWESOME! We have had a couple of power outages and mother nature issues in…read morePhilo area of CA and each time I call the problem has been resolved right away. When I call, I always get a real person to talk to and they are so helpful. The follow up, the service and the customer experience is outstanding. Customers have choices these days with internet services- this company is worth your business! Happy customer/ Deanna

I'm very frustrated with North Coast Internet. We signed up for their service and no one told us…read morethat when we reached 100 MB our service would be throttled down to a trickle. This has happened every month. When I complained I was told, "sorry, it's in the contract." But seriously, no one we talked to when we were evaluating their service or when they were installing told us. I feel like it was a bait and switch scheme. Just because it's legal doesn't make it right. :( Update 6/1/16: We switched to a different point-to-point internet service (we are too remote to get cable) and are very happy so far with the service. Less expensive, better service and no data limit. Seakay Internet based in Redwood Valley. Recommend!

Erick v. Was fantastic in helping me switch to at&t. He was very professional and knowledgeable in…read moreeverything I asked him. Treated me like a person and made the interaction very smooth. I had to come in to the store a second time to work out some bugs with the new phone and he quickly and seamlessly addressed all my issues. Top notch service!!!

Brandon was so helpful! He greeted me as soon as I walked in, helped me add another phone line and…read morewas very kind. I would recommend his service to anyone.

Andrew was amazing. He was helpful, patient and knowledgeable about the internet issues we were…read morehaving. He was great!!

Message: I am writing to tell you what a great job Valley Internet has done during these terrible…read morestorms! To keep the network up and running with no sun, historic downpours and floods is nothing short of remarkable. We still feel lucky to have good Internet here in Pope Valley without having to plunk down hundreds of dollars for Starlink. So Ofer, Joe and all the rest of great people at Valley Internet, keep up the great work!

Called Veronica...she was pleasant...knew exactly what I needed and said "Come On Down"…read more Just like Johnny Gilbert on the Price Is Right...not really, but it does make the story more interesting...right? My experiences with Konocti Computer haven't been that good...so I think I'll give Polestar a try. Great customer service on the phone.

TRUSTWORTHY !!!!!!!!!!!!!!!!! Trust is something that you need when dropping off your computer for…read morerepairs. Polestar sets the bar for quality customer service. I brought my computer in to have repairs done from the first call I was greeted by kind and informative employees! I Dropped off my computer and the work was completed in just a few days (you never want to be without your computer for too long) I have now found my forever computer repair facility! Polestar is knowledgeable, fairly priced, kind and trustworthy. Highly recommend Thank you!!!