- Procedure went fine and they took me the same day for a wisdom tooth extraction…read more - They offer full sedation or nitrous oxide/laugh gas - While they monitor fully sedated patients, they do not monitor patients being administered laugh gas. - They have you sign a "hold harmless" statement for giving you laughing gas that includes a long list of potentially life-long effects. Including death. - They left me with a flow of laughing gas that was high enough I had to breathe through my mouth to regulate it as it was becoming difficult to hold my head up. - My husband called to suggest they use at least a heartbeat and oxygen monitoring, but the receptionist downplayed the potential severity. - Beware and request to be monitored while under any level of sedation. Side effects potentially can be lethal. - If they are making you sign something, make sure they do their part to make sure they don't mess you up.

It is fantastic having this level of dental care on the southeast side now. We were referred by…read moreAeris Dental when my husband needed some upper rear extractions. They booked us for a consultation initially due to it being for multiple teeth. The front desk staff were incredibly friendly, professional and welcoming. The consultation appointment was short and the extraction was booked for a few weeks out at a convenient time. The surgical appointment went very smoothly and Dr. Schmidt took excellent care of my husband, including a call later in the day to follow up. We had no complications whatsoever. My only real issue was with the initial consultation appointment where they wanted us to arrive 30 minutes early to complete paperwork. We had completed the paperwork online, none of which they apparently had. Then it appeared they were running behind on appointments as my husband was not called back until 30 minutes after his actual appointment time. I find that incredibly disrespectful to any patient, given their time is as valuable as those they are actually paying a service for. I get appointments run behind, but 30 minutes is excessive and with nobody kindly informing and apologizing to patients that this is what is happening is a big miss. Regardless of me being annoyed with that (my husband is so easy going he does not care and would literally sit there for an hour) given the level of care and service with everything else, this place is great!

At my last visit in October 25, there were many new faces. Dr. Hall had moved on. Dr, Barney had…read morebeen absent for years. I kept my appointments because I like my hygienist. I was told that the other two locations had closed.and a consultant had been hired. Next appointment with Becky is now with Rebekah. A different person. I was told my hygienist was no longer there. The all new website now features sleep apnea as the primary treatment.

I have been going to Desert Dental Group since moving to Rita Ranch in 1997! Absolutely love the…read moreoffice and staff. The hygienists are all super gentle and take their time to clean and polish your teeth. I've got problems with TMJ and they truly make it the most comfortable for that. Dr. Barney has been my dentist and all 3 of my kids wound go also. My children are grown now and have moved out of State, they literally will schedule an appointment for cleaning when they come home to visit. - that says a Lot! Dr. Barney, & now Dr Hall have never tried to get me to do procedures just to "make money" for them. They are honest and friendly and I would never go to anyone else!! 5

I found this dentist through my work insurance and the convenient location. My wife and I have had…read moreEXCELLENT service from the front of house all the way to the hygienist and dentists! Dr. Angie and her husband are wonderful. The staff are warm and friendlyendly, they're clean, organized, and do their jobs well. We will continue to go to them for all of our dental needs

The dentist themselves were great, but the woman in the office that handles billing is the problem…read more We have double dental insurance, and she informed us that they won't file the secondary insurance that we have to pay out-of-pocket then they can help us file it and when they get paid, they will pay us. In Scottsdale and Phoenix and everywhere else I've lived. I've never had a dental office or doctor refuse to just file the secondary insurance and make you pay what Wen insurance covers only... My dentist in Scottsdale NEVER did that. She made my life harder. It was more work for her, so she didn't want to do it. So I went in and talked to her face-to-face and she said it's something they experimenting with and not to worry about it they would file it for my husband. I told her that paying out-of-pocket isn't ideal when you have double insurance. I mean 30 days later you get paid. But she said they would work it out this time and when my husband came in, she went behind my back and charged him. Not what we talked about!! And I personally don't like being lied to my face. So then they filed the secondary insurance and I had to wait 30 days and monitor it. Just one more thing I have to keep up with... That I shouldn't have to... Once I saw that it was paid, I waited 10 more days without hearing anything from them so I sent an email and told them that I saw that thet had been paid and I would come by and pick up the payment. Again, more work for me to monitor and now ask when they're going to pay me? She said 7 to 10 days... Well, 10 days of nothing. I mean, she demanded payment from my husband before they would treat him, so why should they sit on my money? So they replied to the email and said it would be 7 to 10 days. And I responded back. I would come pick it up that day. They could just cut me a check. It had already been 7 to 10 days, and after all they made my husband pay the day he went in. And they created all this extra work and stress for me... She doesn't want to do her job. And she doesn't want to make it easier on the customer. She even told me it was harder for her... So then I assume that she tells the dentist that I am a problem and they send me a letter saying they're going to discontinue us as customers. Well, good riddance. If the doctor doesn't want to hear the other side of the story and wants to hear this mouthy woman in the office. Go for it. So this really isn't a surprise. But it is quite disappointing. I mean how freaking hard is it to just file the secondary insurance? But they'd rather lose customers. So just sharing our story. Good luck if you go here. Because she's not very friendly and she doesn't want to do her job. But the dentist themselves were great, but apparently are listening to one side of the story from a lazy office person who doesn't want to help the customer. Goodbye. I'm sure I'll find another dentist office that will gladly do their job and not make life hard harder on me.

Dr. Watkins is the best Dentist. I fly in from San Diego to get my dental work done from him. He is…read morekind, compassionate and very smart. I would highly recommend him to anyone. He also has state of the art equipment and technology. He doesn't price gouge or try to upsell me either. What a pleasure to be around. Thank you Dr. Watkins!

Four short years and one of the crown that I let this incompetent boob inflict on me is failing and…read moreneeds to be replaced!! And to think he was trying to talk me into crowning my entire smile, can you imagine? I am still in constant discomfort that can never be undone and now I have to pay to replace the crown. Guard your teeth. 2/3/22 I had a thousand dollar crown done and today I'm told it needs to be replaced!! For as anxious as they are to crown every tooth in your mouth, they really should be better at it.

This place is an absolute scam. The prices are astronomical, they recommend the most expensive…read moreprocedures and damage teeth and gums. They find "cavities" so they need to charge more (yes, even on three-year-olds) - please get a second opinion, especially on your children's teeth. Then, they will send you a random bill YEARS after the fact with no information on it and expect you to pay after you've already paid thousands for the "care" that did more damage than you started with. The receptionists are very nice, though.

I made an appointment for my biannual cleaning. I haven't been to see them in over 6 months due to…read morebeing on blood thinners, but just prior to that, I had a deep cleaning. After taking x-rays and consulting with Dr. Bollard, they determined I needed another deep cleaning. So they didn't even do my biannual cleaning since they wanted me to schedule the deep cleaning at a cost to me of $780. I will not be going back.

I was terribly scared! But they put me at ease and took care of my dental problem quickly and…read moreexplained everything they were going to do!!!!!

Worst Dental Visit I've ever Had - Wasted time, unnecessary dental work, and terrible service…read more I booked an appointment here since it had a high Google review and was conveniently located next to my house and within my insurance. I had previously called and confirmed billing, insurance, and that I would be getting a cleaning at the same appointment. However, all changed upon arriving at the office for my basic cleaning and checkup. I had a terrible experience from start to finish. I was told that I had too much inflammation in my gums for a basic cleaning, so I would have to come back to have that scheduled in a separate visit for a premium cost (detailed cleaning). Additionally, I was told that I needed multiple crowns and had 5 cavities. Instantly I knew something wasn't right, as I've only ever had two cavities in my entire life. The dentist was defensive, rude, and insulted me by claiming I had bad dental health and didn't do good home care for my dental health. In total, I was told I needed to make 5 dental appointments, totaling $3000+ out of pocket, $8000+ total... Rather than trust that opinion, I trusted my gut and I waited 6 months for my insurance to allow me to go have a dental check elsewhere. I was told by a reputable dentist that I only had two new cavities, required no crowns, and didn't have much gum inflammation, thus they did the basic cleaning that same day; In total I only had $700 for my entire treatment out of pocket. The teeth that dentist of vail said needed crowns, were not even cavities according to this other dentist. So go to Dentists of Vail if you want to waste thousands of dollars on dental work you don't need, while being insulted and lied to by staff, or go somewhere else, literally anywhere else would be better... Go to Dentists of Vail if you want to have: -Unnecessary dental work -Waste thousands of dollars -Be gaslighted and insulted by staff -Waste your time by waiting months for another dentist to give you a honest treatment under your benefits