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    LAICALE

    4.3 (145 reviews)
    PriceyHair Salons
    Open 11:00 am - 8:00 pm
    Updated 3 weeks ago

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    Services - LAICALE

    Bridal hair services

    Blowout

    Chemical treatment

    6 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension services

    Hair styling

    LAICALE Photos

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    Recommended Reviews - LAICALE

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    Reviews With Photos

    Brunette gloss, natural highlights
    Violet C.

    Andrea Hans at Laicale Salon is so magically talented. I bring hair inspiration photos and she analyzes them and tells me how it will look on my hair, and then she creates it. She has an eye for detail and subtlety. I love how she creates natural looking highlighted hair. On top of this, she is hilarious and nice. Karina is an assistant stylist and she creates beautiful blow outs. The salon has lots of natural light and high ceilings, creating an elevated but relaxed atmosphere. I also appreciate the kindness of the front desk associates. Highly recommend.

    This was the final end result.

    UPDATE: adding some stars because when I contacted the salon (3 weeks after my appointment when I felt the color still wasn't settling in) they were responsive and very kind about refunding me. So their customer service, aside from my experience with my stylist, has been very good and caring. I wanted a corrective color. I was blue and she said she could get me to dirty blonde and I was fine with that, thinking I'd come back in 4-6 months to go lighter blonde. I knew this would be a process. I wasn't expecting my blonde to be back in one session even. Little did I know I wouldn't be close to dirty blonde after three hours in the chair with Noemi. Also, reflecting now and seeing what others in this situation had to do time wise, for her to put in three hours feels rushed and like she didn't actually care at all what my end result would be. I'll preface by saying I have thin hair but I use what I've been told are high quality and good products in my hair regularly - olaplex 3 through 9 (including shampoo and conditioner), it's a ten miracle leave in conditioner, chi heat protectant spray, oribe hair oil, etc. I'd been blue for 7 months, touching it up myself at home with manic panic every 4-6 weeks or so (although my initial dye from blonde to blue was done in a salon- not Laicale). I'd lost SOME length but after this episode with Noemi at Laicale My hair was the shortest it's been in my life. She didn't cut it so I assume it broke off but she said she was using products to heal my hair and I walked away with it shorter than it's ever been. She started by saying she'd get me to dirty blonde. She first tried to get all the blue out of my hair. She was optimistic and at one point even said she wished she could show a colleague because she was amazed at how much of the blue she got out. I think she used the word transformation but I can't remember. At the time I was feeling optimistic given her response. She then suggested a milbon hair treatment. I asked some questions to understand what that would do and when she said it would help keep the hair healthy, I agreed. After the treatment she asked if I wanted a blowout or regular dry and I opted for a regular dry because I didn't want to pay more money on top of the $600 for a styled blow out. When she was done I was shocked. In utter disbelief. I thought to myself "she can't be done." My roots were orange. My hair below the roots was grey/green. I asked her "what would you call this color?" She hesitated. I said "it's orange grey green" and she said "yeah" ... not quite the "dirty blonde" she kept saying she was aiming for. I stared at the mirror in disbelief and she could tell I was upset. She urged me to step outside so I could see the color outside in natural light. It was raining and gloomy (how fitting) but I obliged. She handed me a mirror on the sidewalk and nothing felt better when seeing it in the "natural light". I came back inside and she said I couldn't touch it for atleast three months. I said I couldn't leave the salon like this as I have a job, work trips, etc. and her attitude immediately changed. She wasn't trying to help anymore, she seemed dismissive. She explained she could put a toner (I think it was a toner) on the roots to closer match the colors and bring me to brunette. I took that option because what other option did I have? She returned with the toner and quickly threw it on my roots (she had another client arrive at the tail end of my tragedy) and then she rinsed, blow dried and dismissed me rather quickly. She said she could try for blonde again in February. When I asked "so you want me to come back in three months and try again and you'll charge another 600 then, right?" She said yes with little remorse. She said she'd "speak to her manager" but I didn't feel any reassurance. She later texted to say my next gloss, which I could do in 2-3 weeks, would be "on her" ... at the time I said thanks, I appreciate it and I'd check in in a few weeks once I'd settled into the color. Few weeks later I don't intend to get s gloss at Laicale. A professional salon gloss treatment is typically 50-100. A store bought kit is 10-30. I appreciated the gesture when I got the text but the more I think about it now the more I am insulted by it. I would gladly pay another salon $100 to avoid having to go through trauma with Noemi again. I wouldn't trust her again with my hair in a million lifetimes. I knew going from blue to blonde wouldn't be easy. I knew it would be a process. That's why I started the process an entire 6 months before I was hoping to be blonde. I didn't think choosing a high end salon in soho would leave me out $600, traumatized and with the worst hair I've ever had in my entire life. I am PRAYING to the hair gods and universe that I can get back to blonde with length that is even a little beneath my shoulder in six months as I get married this summer, but I'm terrified that won't even be possible.

    Follow @austinburnshair for more evidence of his greatness.

    Laicale is a great salon, home to some amazing talent. Austin Burns is hands down one of the best colorists and stylists in the city. To put it briefly, Austin has absolutely insane talent. He has been taking care of my hair for over 5 years, and I would never want to see anybody else. I have been through the full spectrum with Austin as far as color is concerned, from bright blonde, full highlights and balayage to a dark single process. No matter what I have done to my hair, I am always complimented on the color and style. Despite the processing, my hair has never looked dry or brittle. Austin is not hard on my hair, and he makes sure that any damage from processing is balanced out with phenomenal products and a perfect trim. At this point, I let Austin do as he wishes with my hair; he has my trust. He knows what is in style, and he is always up to date on the latest coloring techniques. I used to always feel anxious in previous salons with other colorists. I felt my hair never really came out the way that I envisioned it would, and I often felt the need to sort of police the process. Now, I relax and enjoy the ride while Austin works his magic. My hair is consistently in great hands with Austin.

    Post haircut and feeling fabulous!!
    Elise F.

    Fabulous cut and style from Michael Moreno in this clean modern chic salon. Very friendly staff at reception and a relaxing head massage from Vanya :) Michael cuts hair dry which was a new experience for me. After shampoo / condition, he tamed my curly hair with a blow dry, then cut and style. I am pleased with the results! See pictures below One star off for very uncomfortable seating in reception and chairs at the wash basin. Otherwise I highly recommend

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    4 years ago

    disappointed by lack of professionality quite recently, after going to the salon and loving it for many years

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    18 years ago

    Got a decent chop for a mad decent price and close to my old house - If I'm in town, this is where I get my haircuts :)

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    Page 2 of 4

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    Review Highlights - LAICALE

    Sara has always done EXACTLY what I have asked time and time again over the years and does it to perfection.

    Mentioned in 12 reviews

    Read more highlights

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    YUME Hair - YUME Hair: Styling Station

    YUME Hair

    4.6(80 reviews)
    2.0 miKoreatown, Midtown West
    $$

    MASAKI !! I get my Japanese straight perms done here and honestly... it's amazing. My hair has…read morenever been so smooth and straight, & it stays that way. He's so good at what he does ... very detail-oriented !! My ends are healthy, my hair is shiny & it keeps growing .. I'm so pleased The salon is in a building w many other business .. it is small, quaint, & really cute. It has a calm, relaxing vibe. I recommend !!

    Updating my review: I used to come here because the haircuts were strong, but over time the…read moreexperience deteriorated significantly. Appointments became rushed, started late, and lacked even basic professionalism. You're barely greeted when you walk in, and the overall tone makes it feel like you're inconveniencing them just by being there. I told them multiple times I had a head injury from a concussion and the lack of care was very concerning how abrasively they washed and handled my head. My most recent appointment was a complete failure. I asked for a warm, golden brown and came prepared with multiple reference photos. While the color was processing, I clearly flagged that it was pulling purple. That concern was dismissed, and the product was left on longer. The result was the darkest my hair has ever been, almost black with a cool, purple hue. The exact opposite of what I requested. The color job is all mismatched, the lower part of my hair significantly darker, the roots are sloppy and uneven. When I pointed this out, the response was defensive and dismissive. At one point, I was sarcastically asked if I wanted to "bleach it," which is an inappropriate and careless suggestion for already fine hair. It was mind blowing to have this handled so poorly and then be rushed through a cut that does not look anywhere close to the quality of the past cuts. I followed up requesting a refund, given that this will take months to correct and fade, and received no response for over 48 hours. It's not even about the money - it's about the severe lack of respect. What's most surprising is that this level of defensiveness and lack of accountability was unacceptable, especially after such a grave mistake. Instead of thoughtful adjustment and ownership, the response was dismissive in the moment and silent afterward. Mistakes happen. How they're handled is what defines a business. This was not handled well. NYC has no shortage of salons that can deliver both technical skill and professionalism. This is not one of them. Updating this with a pic and additional NYC HAIR SALON SEO terms so future customers are warned since the salon has decided to block me after no satisfactory resolution. The pic at the top right was me pre-hair f*** up. Only come to this salon if you'd like to come home and cry.

    Photos
    YUME Hair - Bleach with Plex Bond Protection care treatment. 
Minimize damage during the chemical bleaching process.

    Bleach with Plex Bond Protection care treatment. Minimize damage during the chemical bleaching process.

    YUME Hair - Full head bleach -Silver Gray-

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    Harueh Nomad - Root straight perm

    Harueh Nomad

    4.5(299 reviews)
    1.9 miMidtown West
    $$$

    Within the first 5 mins of sitting down for a "consultation", I was told I have frizzy puffy hair…read morein the back, and I needed a perm asap. This was their "best advice for me" and that I should come back and get both together. I only needed a haircut and this was the only chance I got (I am a SAHM with 2 kids and minimal backup except this day) so I said I would consider it but I need a cut now. It was 6 months since my last. That must have just not been the right thing to say bc I was judged, insulted during the entire session and I got the worst haircut of my life. I can't even get it fixed because it is so much shorter than I wanted. There are huge "texture" discrepancies all over my hair, the most obvious being in the back near my neck. There's also a strand of hair far longer than the entire length of my bob cut. I don't even understand how this happened. I'm so traumatized. I would never recommend this place and will never ever come back. I really had 1 chance to get a cut as a treat to myself, since I really don't have extra time to spare. And now I have to live with this until it grows out, definitely more than 6 more months. If I could give -1000 stars, I would. Please do yourself a favor and find a salon that can do a nice cut for long AND SHORT hair. WITHOUT A PERM TO MAKE IT ALL STRAIGHT FIRST. The skill level here is just so sub par. I could have done it myself.

    I used to come often but my hair stylist is no longer here, I got a haircut recently and tried a…read morenew stylist Ara. I haven't cut my hair in 6 months and I have really long straight natural hair so you can say it is a blank canvas. This is probably one of the worst haircut I have gotten in years compared to other places that are in different price ranges. Leaving the salon it looked good styled but when I went home to wash it and had more time to look without it curled I saw really choppy layers and the length is much shorter than i wanted. For a cut I paid $107-110 not including tips and expected a decent cut for that amount. Truly disappointing as holidays are coming up and I have been wearing a hat to cover up, cannot wait for this to grow out but will take months. Ara was really sweet and nice but I don't think the skills were there.

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    Harueh Nomad
    Harueh Nomad - Jelly perm by Kelly

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    Nonstop Style - Dragon nail art by E

    Nonstop Style

    5.0(58 reviews)
    2.1 miKoreatown, Midtown West
    $$$

    This place has cute gentlemen with good hair and cute ladies with cute style. Don't know the names…read moreof the dudes who helped dye my hair but they were nice and did all the work without me having to think about the process. I nearly fell asleep in the chair and woke up with the job done. It's very pricey but I was comfortable the whole time. So, great service but expect a sad wallet if it's not in your price range. That said, pretty standard pricing for the location. If you're going to bleach your hair, you'd probably get the most out of it by trying a funky cool color but I just like the natural look. There's a discount if you have student ID. Would recommend this place.

    Kelvin is my now my go-to stylist after my friend recommended me to him. She's also been going to…read morehim for awhile and after my first haircut with him, I can genuinely say it was one of the best haircuts Ive ever had - it was exactly what I wanted and I walked away feeling so happy with the results. I went back recently to bleach my hair and I was so shocked by how good it came out - and in only 4-5 hours! He's definitely a professional and knows what he's doing especially when it comes to dying/bleach/toning and cutting short Asian hair to fit my face shape. I rarely need to tell him to fix or that I'm not satisfied with my hair; I trust his process and he's never failed me.

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    Catalia Beauty & Wellness - Curly Hair at Catalia Beauty Salon

    Catalia Beauty & Wellness

    3.8(463 reviews)
    2.3 miMidtown West, Hell's Kitchen
    $$

    I decided last minute that I wanted to have my hair blown out a mere 3 hours before a work party…read more I looked into pricing at Ulta and Dry Bar and then happened upon Luxe Den which was literally around the corner from where I work. I walked in at 330 and walked out a little past 4 with a fresh blow out. The woman who did my hair was pleasant. I didn't want anything involved, and my blowout was no frills. She gave me nice volume with the velcro rollers. For $55, it's definitely worth stopping here for a blowout.

    BUYER BEWARE. Do NOT book with this business. I purchased a Groupon for the Silver Couples Spa…read morePackage worth $450 as an anniversary gift for my boyfriend to celebrate us in a romantic setting. I scheduled my appointment for 1/20 at noon and confirmed. I did not expect for an unseen circumstance where I needed to call that morning to ask if I'm able to have a grace period and come in slightly later to accommodate my appointment. The merchant refused to provide a different time and also didn't allow me to reschedule. This, marked my Groupon code as falsely "redeemed" although I did not get to enjoy the experience or attend and left me with no option of reschedule or refund. I contacted Groupon stating all of the above and the response from the business in their defense to NOT provide me with the refund I am entitled to was by lying. The merchant stated that I called 25 minutes before when I have receipts and proof that I called that morning at 9:50am to notify and attempt to recieve resolution and never ever anticipated such a conflict for an easy problem. All I need initially was to reschedule for a later time or date. My partner and I both work 9-5pm and this was the only day we had available and they couldn't make a small adjustment. I am now fighting for a refund of over $300 because the business lied.

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